From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). Received 2 small refunds for I don't know what! Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. I brought some trainers and returned them just before the 28 day period which was allowed for returns. As a third-party retailer, you can find cheap prices on top brands in the Footasylum sale and outlet sections. 10/10 will not be using footasylum again. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Suggested companies are based on peoples browsing tendencies. Next time it will be JD SPORTS for my next purchase. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Hey Getta,Thanks for leaving us a great review. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Footasylum has collected 369 reviews with an average score of 1.86. . After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Change of mind returns accepted. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Which are the instant chat and the WhatsApp!! Been trying via live chat, what's app and calling HQ. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. 2023 Trustpilot, Inc. All rights reserved. The range includes footwear, clothing and accessories for men, women and children. That is great news that they arrived a day early!We hope to see you again very soon. We are so glad to hear you are happy with the service. Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Replies to negative reviews in < 24 hours. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Up to 50% . - Callum Phelps, posted 11 months ago UK Returns Free return by our courier service. Ordered it on Monday and it was delivered on Tuesday. The kind your customers really want. First and last time I will use this company. Hey Getta,Thanks for leaving us a great review. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. They all fit perfectly. * One or more of these files was not uploaded due to an invalid file type. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It's great to hear you are happy with the coat and that the delivery was so quick. Happy from start to finish! Since Footasylum doesn't have a customer service number I had to text them. Find out how we combat fake reviews. Unable to get in touch with anyone from customer service to resolve issue. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Different assistants all said different things to me and they told me they would deduct 2.50 for a refund despite me receiving a faulty product! The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. The North Face. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. To break them up politely to ask for helpit was like I had sowrn at them. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Refunds are made to the original payment method, and products must be in their original boxes and packaging. Wow! Ordered it on Monday and it was delivered on Tuesday. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Thanks,Rebekah. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. !spoke to Edge lane store about colours in crocs. We hope to see you shopping with us very soon. I would definitely recommend and will be a returning customer. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. If you want to exchange your order, fill out the exchange section of the returns form included in your order and send back your item. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We use dedicated people and clever technology to safeguard our platform. In November 2022 I placed an order with FootAsylum and it never came. Suggested companies are based on peoples browsing tendencies. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Will definitely be ordering from them again. Footasylum doesn't deliver on Bank Holidays. Which are the instant chat and the WhatsApp!! Round and round in circles. These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. High performance sneakers, trending streetwear and exclusive product weve got you. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. And would recommend to all my friends amd family. If valid, the page will refresh and your total will be updated accordingly. Footasylum is a leading UK retailer of fashion streetwear and sportswear. Verification can help ensure real people write reviews about real companies. Totally shocking service in regards to a faulty item that they . 2023 Trustpilot, Inc. All rights reserved. Absolutely fuming with this company. Newsletter subscription. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Delivery to Australia was super cheap and very very fast! Strengthen your review by uploading photos & videos. I have sent them back the undamaged trainers in a damaged box as I received them. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Hey MattThanks for taking the time to leave us a review. We also ensure all reviews are published without moderation. . Under Armour Tech Quarter Zip T-shirt 4066499106 Mens Tops. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Thanks,Rebekah. Find out how we combat fake reviews. Got them cheaper than any other website. Companies can ask for reviews via automatic invitations. Price was unbelievable for what I got! FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Date of experience: 18 December 2022 That is great news that they arrived a day early!We hope to see you again very soon. 2023 Trustpilot A/S. Discount. Ordered some trainers at 10.30pm amd paid for next day delivery. All rights reserved. They have sent them back to me and are refusing a refund. betty reynolds pictures,

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