I ordered 2 sets of diamond earrings from J.C. Penney for my wife and Daughter-in-law on December 15,2017. Emails found on company website contact@jcpenney.com 100% Support 1 0 Emails found on 3rd party websites ggoodwin@jcpenney.com 99% 0 0 bshoe2@jcpenney.com 99% 0 0 esamanie@jcpenney.com 98% 0 0 View more By Staff Writer Last Updated March 31, 2020 As of 2016, the JCPenney human resources department is reachable by telephone at 888-879-2641, or by email at eeo-sm@jcp.com. JCPenney's Customer Service department receives a lot of calls on a daily basis. Contact Us. The registrar must send an email to their jcpenney buyer with the following information to gain access:Supplier name and number, registrar's name, position, phone,fax and mail. Morris is responsible for all facets of the legal function at the Company, including corporate law, securities, transactions, litigation, legal real estate, labor and employment, and regulatory issues. The company sells family apparel and footwear, accessories, fine and fashion jewelry, beauty products, home furnishings, and appliances, as well as provides various services, including . He was appointed senior director of supply chain strategy, engineering, and analytics in May 2015, and advanced to vice president in April 2020, He was promoted to senior vice president in December 2022. Lorem ipsum dolor sit amet consectetur adipisicing elit. matter when, where, and how they want to shop. Prior to that, he held the position of Chief Strategy Officer for Kimberly-Clark Corporation. JCPenney is one of the nation's largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of . . How Do You Contact the JCPenney Human Resources Department? General accounting or billing procedures. It was suppose to have went to my mortgage Co. As soon as I discovered the error I contact my Bank but they couldn't stop it and they suggested I contact JCP Which I did. The company operates 1,060 department stores in 49 U.S. states and Puerto Rico. MEDIA RESOURCE SITES. .tg td{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;overflow:hidden; He is responsible for overseeing all aspects of JCPenneys Home merchandising strategies, ensuring alignment and congruency across categories to create a compelling shopping destination for our customers. SO MUCH FOR CUSTOMER SERVICE!! During his tenure at Levi Strauss & Co., Rosen held executive-level roles overseeing their direct-to-consumer business. JCPenney corporate office is located in 6501 Legacy Dr, Plano, Texas, 75024, United States and has 27,023 employees. @jcpportraits will reach out to you for a resolution., @Smiffer511 Hello Samuel, We are so sorry to hear this. overflow:hidden;padding:10px 5px;word-break:normal;} You ruined a long relationship I had with JCP. If you don't have to sit on hold for hours, don't worry, DoNotPay is here to help. Duennes is responsible for the Companys logistics, retail, and eCommerce distribution center operations and global logistics, including supply chain strategy, analytics, engineering, and systems. I also had to order with a different credit card as they would not accept the one I used for on-line purchase because of some policy (okay to use it on-line just not phone orders, what idiocy is that, but fits with what I have been dealing with at this farcical company!!! If they do not respond, or the company has declined to settle things outside of court, DoNotPay will help you fill out the proper court documents and give you several copies to distribute. Copyright 2023 Penney IP LLC. She is responsible for establishing and maintaining relevance across the Companys apparel, footwear, and handbag categories, and segmenting the Companys exclusive private brands. JC Penney is a multinational company founded on April 14, 1902 by James Cash Penney and William Henry McManus (J. C. Penney Company, Inc.) with its headquarters located at Plano, Texas, U.S. and key people behind it being Ronald Tysoe (Chairman), Marc Rosen (CEO), Michelle Wlazlo (CMO) and Shawn Gensch (CCO). At Lane Bryant, Tessaro served as vice president, divisional merchandise manager of intimate apparel and senior vice president, general merchandise manager of merchandising, design and technical design, where she led strategic initiatives in bra innovation, swimwear and plus-size intimate apparel. Please do not post any personal information relating to yourself, or employees of JCPenney as these comments will not be approved. Chad Duennes is senior vice president of supply chain, reporting to Laurie Wilson, chief supply chain officer, senior vice president planning & allocation and pricing. JCPenney Beauty takes over the Dot Com Experience; Urban Hydration's I Wanna Dance, available exclusively at JCPenney Beauty; Event Recap: JCPenney Beauty Grand Opening; Categories. Stephanie leads all financial activities for the Company, including financial strategy, real estate, capital deployment, credit services, sourcing and procurement, treasury, and accounting. Conte is a certified public accountant and holds a Bachelor of Science degree in accounting from Rutgers University. He joined the Company in November 2021. Online Credit Card payments - insecure and no options, Read full review of JC Penney and 2 comments. Sr.manager- Responsible Sourcing (south Asia, Middle East And Africa), Retail Specialist | Demand Analytics | Sneakerhead | International Marketer | Avid Runner, Director For Regional Legal Affairs & Senior Counsel - North & South Asia, Ea & Project Co-ordinator To India Head & Hr Head, Consultant - Heading Learning And Development, Associate Director, Merchandising Operations, Pricing, Planning & Allocation, Vp Product Development & Design - Women's, Executive Vice President, Chief Information & Digital Officer. @MsSamAdams Hello. At Macys, Wilson served in several roles of increasing responsibility, including executive vice president of business strategy, where she was responsible for the development of a transformative retail strategy across multiple facets of the company. Phillips holds a Bachelor of Science degree in organizational behavior from the University of San Francisco. Contact JCPenney Customer Service the Easy Way. In this role, Conte develops and executes strategic financial decisions and leads the Companys accounting operations and financial reporting functions, including the support services teams in Salt Lake City and Bangalore, India. Before Target, Wlazlo spent 19 years at GAP, Inc., in a variety of roles for Gap, Gap Outlet and Old Navy. I went into JC Penney in West Covina Calfornia this morning, there was 2 sales ladies working both helping customers but never once did they acknowledge me while I stood there for 30 minutes. Overview Top Contacts Similar Company Technology Stack FAQs Jcpenney overview Jcpenney top contacts Jcpenney technology stack Committed to lifelong learning through ongoing education, Andre holds designations as a Senior Professional in Human Resources (SPHR) and Society for Human Resource Management Senior Certified Professional (SHRM-SCP). All product and company names are trademarks or registered trademarks of their respective holders. million verified professionals across 35 million companies. In her three years at JCPenney, she has led the charge in clarifying and defining the positioning of the Companys private brands to give customers more choice. Senior Executive, General Merchandise Manager. jdoe@jcpenney.com), which is being used by 92.6% of JCPenny work email addresses. CUSTOMER SERVICE (800) 322-1189. support@jcp.com . The Golden Rule was the name of our first store in Kemmerer, Wyoming, and it set the standard by which we have operated for more than 119 years. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. JCPenney sells a variety of products. In the Headlines. Search over 700 JC Penney currently employs approximately 60000 people. doe@jcpenney.com). JCPenney is an equal opportunity employer. Your email address will not be published. We will be more than happy to help you and make this right for you. jc penney company inc jc penney company inc jc penney company inc jc penney company inc the jc penney company inc jcpenney JCPenney Global Presence Search All Employees JCPenney CEO Marc Rosen Chief Executive Officer Phone Email SVP, Product Design, Trend & Brand Management. Jcpenney specialises in retail. How is it that you dare to assume the "corporate responsibility" to limit consumer access to products made well and legally in America while selling so much merchandise from China? To get this process started, simply follow these four easy steps: If you have reached out to JCPenney's customer service department and were unable to get a resolution, DoNotPay can help with that too. South Point Shopping Center 1380 HWY 20 W., Mcdonough, GA, 30253 (770) 957-0312, Westroads Mall 800 N. 98th St., Omaha, NE, 28303 (402) 397-4600, Augusta Mall 3450 Wrightsboro Rd., Augusta, GA, 30909 (706) 736-1201, Gateway Mall 68 Gateway Mall, Lincoln, NE, 68505 (402) 466-2222, Riverdale Center 4185 Riverdale Rd., Riverdale, UT, 84405 (801) 621-2575, Shops @ Moore 2400 S. Service Rd., Moore, OK, 73160 (405) 237-1542, Shackleford Crossing 2600 S. Shackleford Rd., Little Rock, AR, 72205 (501) 224-0347, .tg {border-collapse:collapse;border-spacing:0;} Andre holds a Master of Human Resources and Industrial Relations and a Bachelor of Arts in sociology from the University of Illinois at Urbana-Champaign. .tg .tg-fu5n{background-color:#ffffff;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} EDI invoicing, EFT, electronic payment statements. Chief Transformation and Strategy Officer. Click on the name of the company and have DoNotPay do the work for you. Prior to Levi Strauss & Co., Rosen spent 14 years at Walmart Inc. in a variety of senior leadership functions, ultimately serving as senior vice president of global e-commerce. Chris Phillips is senior vice president, general merchandise manager for the Mens, Childrens, and Womens Apparel divisions at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. JCPenney headquarters are located in 6501 Legacy Dr, Plano, Texas, 75024, United States, JCPenneys main industries are: Department Stores, Shopping Centers & Superstores, Retail, Retail, JCPenney appears in search results as JC Penney Corporation Inc, Jcpenney, JCPenney Optical, Department Stores, Shopping Centers & Superstores, Microsoft Windows Presentation Foundation (WPF), Get Free Access to JCPenney Contacts Info. Tessaro holds a Bachelor of Science degree in Fashion Merchandising from Florida State University. @DebB76163668 Hello, We are sorry to hear of your troubles. If you do not resume your business relationship with the MyPillow company, I will end my relationship with yours. Before joining JLL, Plaines served in multiple CFO roles including leading Starbucks U.S. division, Sams Club e-commerce, and Ahold Delhaize Stop & Shop business. Plaines is a retail and real estate veteran with over 20 years of high-performance strategic and executive financial leadership with best-in-class global retailers including Starbucks, Walmart and Ahold Delhaize. Others Named Jill Soltau. Mortensen holds a Bachelor of Science degree from the University of Arkansas, and was named an Outstanding Alumna by the Dale Bumpers College of Agricultural, Food, and Life Sciences. While at Shopko, DePaul made key improvements to customer service scores, operating expenses, shrink, and overall productivity. He also held leadership roles in specialty, wholesale, department store, and supply chain organizations at William E. Connor & Associates, Ltd., PVH, Abercrombie & Fitch, and J.Crew, inclusive of international assignments for more than 12 years. Wlazlo led the launch of Thereabouts, JCPenneys most inclusive kids brand yet with adaptive apparel for children of all abilities; established JCPenney Beautys partnership with hero brand Thirteen Lune, providing a hyper-inclusive beauty experience; and led the introduction of Hope & Wonder, JCPenneys new purpose-driven private brand, which celebrates festive holidays as well as important cultural moments and gives back to nonprofit partners, to life. Melker most recently served as Chief Executive Officer for Wehner Multifamily, a Texas-based property management company. 2023 Penney IP LLC. This is what we currently have ava, @HeatherSaba6 Hello, We are sorry to hear of your experience. @threatenwheel Hello, We have received your DM and we have responded. The latest review Getting funds back was posted on Feb 21, 2023. He began his practice in the litigation section of Gibson, Dunn & Crutcher LLP. We have helped over 300,000 people with their problems. Considering all the data breaches in the On 2/7/2023 I invertly sent in a large amount of money (5000.00) to Jcp by mistake. She most recently served as vice president of merchandising for intimate apparel and swimwear at FULLBEAUTY Brands, where she developed merchandise, marketing and pricing strategies for multiple plus-size womens brands in print and digital channels. Check your inbox or spam folder to confirm your subscription. Prior to joining JCPenney, Plaines was the executive vice president and CFO at Jones Lang LaSalle (JLL), a leading global commercial real estate services company. DoNotPay offers a service that provides a robot that will wait on the phone line for you. How To Contact JCPenney Corporate Office Headquarters HQ: J.C. Penney Company, Inc. 6501 Legacy Drive Plano, TX 75024 USA. We are more than happy to help. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, JCPenney Corporate Office Headquarters HQ. Laurie Wilson joined JCPenney in 2019 as senior vice president of planning and allocation and pricing, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. Most recently, Harris served as vice president, product design and development for womens apparel, intimates, and accessories where she was responsible for leading strategic brand direction and product design. She was also on the Board for Cosmetic Executive Women in the United Kingdom. Corporate Phone Number: 1-972-431-1000Fax Number: 1-972-431-1362Customer Service Number: 1-800-709-5777JCP.com Phone Number: 1-800-322-1189TDD: 1-800-527-7889Credit Card: 1-800-527-4403Gift Registry: 1-800-527-4438Warranty Issues: 1-800-933-7115, Your email address will not be published. Milano holds a Bachelor of Business Administration degree in marketing from Pace University. Jcpenney specialises in retail. .tg .tg-c6of{background-color:#ffffff;border-color:inherit;text-align:left;vertical-align:top} The registrar must send an email to their jcpenney buyer with the following information to gain access:Supplier name and number, registrar's name, position, phone,fax and mail. Bala is responsible for the Companys information technology (IT) organization and global technology systems that power the Companys stores, operational centers and supply chain, and corporate functions. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Conte has more than 34 years of accounting and audit leadership experience. uary 28, 2017, it operated approximately 1,013 department stores in the United States and Puerto Rico. It was founded in 1902. Sign up for a free account. Shop the latest styles in women's clothing and check out the variety of women's dresses available at amazing prices. Earlier in his career, he held HR leadership roles at Merck & Co. and Pepsi-Cola Bottling Group. Throughout his career, McGhee has developed a broad range of expertise in Home categories, merchandising, and developing strong vendor partnerships. If you would like to return the defective product, you may want to contact the customer service department first to understand their return policy. The address of JCPenney's headquarters will come in handy if you ever have to send them any legal documents. jcpenney.com; 3 618-925-XXXX; 901775XXXX; 901495XXXX; View Similar Profiles. Regulated by The Texas Department of Licensing and Regulation, P.O. @roypie2 Hey there! Prior to JCPenney, Phillips served as the CEO of Mizzen + Main in Dallas where he led the premium performance menswear brand while navigating new dynamics and challenges as a result of the Coronavirus (COVID-19) pandemic. Ship Point/Return Goods Location Change Request Form, Each supplier is required to have a single. He holds a Bachelor of Business degree from Ohio University. NFR shipping label requirements and routing guidelines. He also has over a decade of experience supporting leading companies during his time at Boston Consulting Group, where he served as Managing Director and Partner. @hazardsportwear Thank you! In addition to delivering innovation on gap.com sites and driving the companys data and analytics strategy, she led its Hyderabad (India) Development Center. Rosen is focused on leading transformational growth through the next era of the business and strengthening omnichannel capabilities to deliver a seamless shopping experience for customers however they choose to shop. I will never be back. Looking for a particular JCPenny employee's phone or email? He most recently served as vice president, divisional merchandise manager where he played a pivotal role in redefining the Home department including several private brand refreshes and launches, helping to gain market share and reposition the Company as a leading Home destination. Product shipment, payment, communication, billing, and any kind of service-related complaint about JC Penney can be filed via the specific JC Penney complaint section. She began her career at Saks Fifth Avenue, Inc., before assuming roles as store manager and buyer at Bebe Stores, Inc. Wlazlo attended Lowthian College in Minneapolis and the Executive Education Program at Columbia Universitys Graduate School of Business. .tg th{border-style:solid;border-width:0px;font-family:Arial, sans-serif;font-size:14px;font-weight:normal; For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. To open a Action Request,call AP Support or use the, .Keep the AR number for future reference.If you need additional assistance,request AP support to escalate your AR number. How DoNotPay Can Help You Save Time When Contacting JCPenney Customer Service. You can find contact details for JC Penney above. Can you please send u. He joined JCPenney in 2014 as assistant general counsel where he managed litigation matters for the Company. .tg .tg-fkpb{background-color:#f0f0f0;border-color:inherit;text-align:left;vertical-align:top} Supposedly he is the one that walks the floor to make sure everything is going well, not walking the floor that's for sure but where was he in all this. We know success is built from the inside out, and our associates are the heartbeat of our Company! EVER. JC Penney deals in the Retail industry and offers products such as Clothing, cosmetics, electronics, footwear, furniture, housewares, jewelry, toys, appliances, and provides its services in united states According to the latest report, JC Penney has generated US$11.167 billion (2019) and net income being US$268 million (2019). The company also sells its products through its Website, jcpenney.com. We would be more than happy to check the status of, @quesarahconnect Hello, we are sorry you are having this experience and we would like to look more into this concer, @tripletopper Hello Brian, thank you for taking the time to contact us here on this Twitter platform. Rating 2.2 Reviews 1357 Write A Review Edit 1357 Reviews For JC Penney Headquarters & Corporate Office orders customer service Worst customer service people I have ever experienced. Bala earned a masters degree in engineering technology from BITS Pilani in India. .tg .tg-z4qf{background-color:#f0f0f0;border-color:inherit;color:#e71324;text-align:left;vertical-align:top} Milano is a tenured executive with applied knowledge and experience in global sourcing strategies, design and product development, and operational business practices. Thank you for allowing us to communicate with you through DM for a resolution. For questions regarding the Factory Ship(Supplier-Direct-to-Consumer)program, order processing and shipping requirements. Melker holds a masters degree in business administration from Harvard Business School and a bachelors degree in business administration from the University of Oklahoma. Lorem ipsum dolor sit, amet consectetur adipisicing elit. Jcpenney is a public company. You will then serve the JCPenney cooperation which will notify the company that it is being sued. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of JC Penney, Like, share & subscribe to JC Penney on YouTube at. UCC-128 label testing and implementation. JCPenney was founded in 1902 with one simple rule - to treat others as we would like to be treated. Get a Free Account. .tg .tg-0lax{text-align:left;vertical-align:top} In operation since 1902, JCPenney is a top retailer in the U.S. Joanne (Jo) Osborne works with JCPenney acting as senior executive, general merchandise manager for Beauty, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. @hazardsportwear Back at ya! Thank you! Check the section to learn more about which tools and technologies are used by Jcpenney and how much is Jcpenney oriented towards technology. SVP, GMM Adult Active, Intimate Apparel, Sleep/Lounge and Swim. Here's a list of some of the top trending technologies and APIs used by JCPenney. LOUSY CUSTOMER SERVICE LEADS TO LOSS OF BUSINESS. JCPenney's Customer Service department receives a lot of calls on a daily basis. Use this comments board to leave complaints and reviews about JC Penney. Is this your company? DoNotPay offers a wide range of services and products that help you easily complete a variety of tasks. At Macys, she ultimately served as vice president, divisional merchandise manager of intimate apparel in the Florida region. Most recently, Andre served as the senior vice president, head of human resources at Victorias Secret where he led the brand through its most significant organizational transformation. * Applicants for employment who have a disability should call 1-888-879-2641 or email [email protected] to request assistance or accommodation. I did this as my wife enjoys J.C. Penney while I am the one who pays for ALL her purchases. We have received your DM and we will respond soon. Can you please send us a DM w, @ladybugteach411 Hello, Thanks for reaching out. James (Jim) DePaul joined JCPenney in August 2019 as executive vice president of stores, reporting to Marc Rosen, chief executive officer. overflow:hidden;padding:10px 5px;word-break:normal;} We keep your data private and share your data only with third parties that make this service possible. JC Penney Corporate Office & Headquarters 6501 Legacy Dr Plano TX 75024 JC Penney corporate phone number: (972) 431-1000 Average Rating and Total Reviews Avg. FlexPLM- Indirect Supplier Training & Support, Indirect Supplier training is conducted upon request from yourjcpenney brand management team, For systemFlexPLM support, contact 972-431-6900 to open an incident report. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JC Penney Customer Service. Initial JC Penney complaints should be directed to their team directly. You closed my account saying it was inactive. CANNOT WAIT FOR THIS COMPANY TO GO BANKRUPT AND CLOSE THEIR DOORS DUE TO EXTREMELY LOUSY CORPORATE CSTOMER SERVICE. He also briefly worked for Pier 1 Imports as divisional merchandise manager of housewares. padding:10px 5px;word-break:normal;} Beauty & Salon Clearance The JCPenney Communities Foundation helps advance JCPenney's commitment to celebrate and serve America's diverse, working families. This review was chosen algorithmically as the most valued customer feedback. Other reasons to reach out to JCPenney's customer service department include: Some customers also contact customer service to ask about recalled items. We have received your DM and we will respond soon. SVP, GMM Mens, Childrens, Womens Apparel. Val Harris is the senior vice president, product design and development for apparel, footwear, and handbags at JCPenney, reporting to Michelle Wlazlo, executive vice president, chief merchandising officer. Thanks! support@jcp.com Most recently, Mullen served as the chief digital officer at Neiman Marcus Group. @askjcp on Twitter. He holds bachelors degrees in management and finance from the University of Texas. Glen Morris is senior vice president, general counsel at JCPenney, reporting to Marc Rosen, chief executive officer. jcpnews@jcp.com. Beauty (17) Brands (56) Company Initiatives (112) Corporate (53) Corporate Social Responsibility (49) Disaster Relief (12) Financial (6) Inclusion & Diversity (45 . As soon as a real human answers the phone, you will be notified so that you can speak to them. Osborne has extensive beauty experience with a proven track record of delivering significant business growth through brand positioning, customer understanding, and gaining market share. JCPenney Profile and History J. C. Penney Company, Inc., through its subsidiary J. C. Penney Corporation, Inc., sells merchandise through department stores. The latest complaint Mattress warranty replacement was resolved on Dec 06, 2021. Thanks! Lauren Tessaro joined JCPenney in August 2019 as vice president, divisional merchandise manager of intimate apparel, sleep, lounge, active and swim, reporting to Michelle Wlazlo, executive vice president, chief merchant. Never again. To open a Action Request,call AP Support or use the Action Request form.Keep the AR number for future reference.If you need additional assistance,request AP support to escalate your AR number, Factory Ship (Supplier-Direct-To-Consumer). Additionally, you can choose to call the corporate office at 912-578-8666. For information and inquiries regarding supply chain not covered by the listed contacts. During her tenure at Walmart, she helped develop standards for responsible jewelry sourcing and launched the Love, Earth jewelry collection, giving customers the ability to trace the path of their jewelry from mine to market. Before joining JCPenney, he served as senior vice president, corporate controller, and chief accounting officer at Ingram Micro, a global leader in technology and supply chain services. 1330 DoNotPay will then walk you through the entire process of filing an official complaint in court. Here is a look at the three main ways to contact JCPenney's customer service department. JCPenney not only sells clothes, but they also sell shoes, jewelry, household items, and more. Additionally, you can choose to call the corporate office at 912-578-8666. If your matter is still not resolved, or if you require assistance for a Customer Service related issue, please contact us by one of the following methods. Corporate Phone Number: . Additionally, she has deep experience as an advisor to the worlds largest retail and consumer We would be more than happy, @SearingtownRoad Hello, We are so sorry to hear of your experience. padding:10px 5px;word-break:normal;} Then will not ring up 2 items without me signing to activate it again. Plaines is a member on the board of directors of Nielsen Holdings plc and The Clorox Company. JC Penney has an average consumer rating of 1 stars from 1330 reviews. Marc Rosen is the chief executive officer of JCPenney. Feel free to check out DoNotPays full line of services to see how else DoNotPay can help you. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Submit a complaint and get your issue resolved.

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