I am constantly being told, WE ARE UNDER A NEW SYSTEM WHO CARES??? I will be closing this account as soon as I get my funds. WEX is comprised of three primary businesses, serving the needs of Fleets, Corporate Payments, and Health. On the Card Details screen, set up the info needed for this card, including policy number and card status. Fleet Cards What is a fleet card? Set the Validation type, which determines how the prompt must be entered by the card user. I have no choice but to involve my attorney for CEASE and DESIST. For example, BP may offer rewards on its Business Solutions Fuel Mastercard if the card is used at a BP station, but not offer the rewards if its used at a non-BP location. This even applies to co-branded cards. From simplifying receivables with our corporate payment solutions to outsourcing the entire WEX AP platform and integrating your own technology, we want to partner with you to help grow your business. Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. He has nearly two decades of experience in card payment services, both as a former merchant services sales representative and as a professional journalist covering the payments industry. All this has to be illegal. Furthermore, fleet cards may or may not be affiliated with the credit card brands, which affects everything from the costs to accept them to the equipment thats compatible with the cards. Wright Express is backed by its own bank, while Voyager partners with US Bank. The interchange rates can be thought of as the wholesale cost theyre the minimum that a processor has to charge you just to break even on your account. Also, 45,000 US maintenance locations accept the card, and there's no annual or monthly fee. According to all available information, Wex Inc. is the dominant payment processing option for fleet card acceptance. Wex has made many acquisitions, including eNett, Optal, and benefitexpress. The most common fleet cards are by Wright Express (Wex) and Voyager. Scammers!!! We had NEVER HEARD OF THEM. This is why their CEO gets 9 million per year ! However, there are steps you can take to qualify for lower pricing, even on universal fleet cards. Fill out this form! While the term fleet cards is often used to refer to Wex and Voyager, Visa and Mastercard also offer fleet cards, as do specific brands. You can view the status of your claims and upload documentation easily with our benefits mobile app or through your online account. As a gas station, tire center, repair shop, or other business owner with fleet customers, taking fleet cards is necessary, but so is making sure that you arent overpaying to process them. (207) 773-8171 Corporate Office. Incompetent fucks. In addition to its traditional merchant services, Wex Inc. also advertises that it provides Level 2 and Level 3 processing for B2B and B2G transactions. Wont return as a customer. Instead, youll be charged a percentage and may be assessed additional costs by your processor. I want to make a difference and make people feel like they belong here and WEXPats empowers me to do that by giving me a community of people who have the shared experience of immigrating to a new country for work and the passion to make the transition easier for others. WEX ClearView is a web-based data analytics platform that collects and organizes detailed data on fuel card spending. Using a credit or debit card allows us to make sure the person who claimed the offer is the one making the purchase. There is no detail on the bills whatsoever to identify annual fee, versus card fee versus late fee. Yup We are going through the same situation. It's a cut throat industry. Check out the links below to access frequently asked questions and video tutorials to make your job easier! Our convenient service card is accepted at over 95% of fuel stations in the U.S. Im now on my 3rd time submitting the form to them. Still getting notified of late fees I think this would be great for our business! Enter a note in the Comment field, if desired. Since thats the lowest rate of the purchasing card categories, thats the goal. In addition his contributions here, Phillip has also been quoted in several major publications such as The Los Angeles Times, INC Magazine, Miami Herald, Computer World, and numerous others. Worse liar company. It is not intended as legal or financial advice. This company and their employees SUCK. Wex Inc initially withdrew from the deal over concerns related to the COVID-19 pandemic, which sparked the class-action lawsuit. This is because of the major expense of replacing the technology at the pump, which often involves ripping the old pumps out of the concrete to replace them. With nationwide acceptance, you're covered across the U.S. Fuel station locations WEX fuel cards are accepted at 95% of U.S. gas stations, including all major brands. However, they all have different requirements and costs for acceptance. To make things a little more confusing, there are multiple types of fleet cards: universal, store branded, and fleet branded. The ExxonMobil FleetPro Mastercard is a universal fleet card provided in collaboration with a traditional card network, Mastercard. I call up there and they say we did a 2nd review and terminated your account. So all the time our company spent getting these cards, setting them up and learning how to use them and they cancel the account. The Problem is this Wex froze my credit card HSA account they want receipts. To add new prompts, follow these steps: You can also reach us by filling out a quick form with information to assist you. The agreement with Pep Boys continues to increase the services . ACTIVE makes the card available to use. Under the Contract ID drop-down, choose the account from which the money code will be drawn. To better understand why we adjust BBB ratings, please see our Rating Criteria. WexBocaLink.setUrl("locations-flyout", "WEXFleetUniversal", "cc1"); Save money and manage fleet operations with our modern business mobility solutions, including a broad array of fuel cards for any size fleet. Even after we paid their extortion money, WEX kept our account locked. To remove cash from the card, enter a value in the Amount field, then click Remove Cash. After getting a charge of over $681 on a $3000 bill we called. The credit info for the selected contract appears below. You should expect higher fees to take the cards, since the base costs that your processor has to pay are higher than they are for Visa and Mastercard fleet cards. There are two options when it comes to taking fleet cards you could choose to only accept Mastercard and Visa fleet cards and work with your processor to secure lower costs by providing all the required Level 3 enhanced data, or you can expand payment options to include Voyager and Wex acceptance. If used elsewhere, you may need to upload supporting documentation (depending on your benefits plan). SOUTH PORTLAND, MAINE (February 2004) Jiffy Lube International has reached an agreement to accept Wright Express cards to pay for services at its more than 2,200 service locations nationwide. Finance. They will not help you at all, I had no account number as I had no account. Look for the QBO file you saved in Step 1 and then select Open. Youll need to contact your credit card processing company. We are former TCheck Customer, used it mostly for paying lumper fees. If you have a business that requires traveling, this card is for you. I use my premium refunds to pay for the next months premium. Our card works at a variety of merchants. The total cost will depend on your processor, the amount per transaction and number of transactions you take by credit card, what type of fleet card youre taking, and more. WEX appreciates the BBB bringing this to our attention. Wex and Voyager rates and fees start at around 3.25%, so they arent cheap to process. Visas interchange table has a footnote in the commercial cards section stating that purchasing cards include fleet cards. The company should have planned for this. Check out my LINKTREE!https://linktr.ee/hustlewithjulian This video is on the Wex Fleet Gas Card NO PG. Fleet cards are mainly used for gas purchases, but they offer additional benefits. & would be canceled 6/1/2022 Notice Acct is severely delinquent call 8884376004 Collections! See Which Processors Offer No Monthly Fees And No Contracts. Get the latest Health Trends & Insights news in your inbox. RIDICULOUS!! Phillip Parker is an independent digital payment consultant specializing U.S. and Canadian point-of-sale, ecommerce, and mobile payment acceptance. Get the latest Health Trends & Insights news in your inbox. WEX Fleet cards are to be used only for fuel purchases or roadside services. Very incompetent company. Wex also provides point-of-sale payment acceptance options for gas stations and trucking companies to enable both in-person fleet card acceptance and virtual, B2B, Level III e-commerce. DREADFUL, I WONDER HOW THEY CONTINUE TO RUN! You can also create a profile here at CardFellow to find processors: https://www.cardfellow.com/sign-up. Furthermore, processors may charge additional fees for fleet cards, making it even more important to choose your payment processor carefully. 2023 Host Merchant Services. Your WEX benefits debit card makes it easy to spend your funds on eligible expenses. Carol Stream IL 60197-4337 They continue to tell me the account was terminated, but it is not They continue to add charges 4/1/2022 spoke w Marianne first they hung up I called back spoke w Jonas They show an bus id #841425616 Again 4/29 another bill Trouble Getting Approved? The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided as is, and without warranties. The benefits are straightforward. Wex and Voyager cards can be used at any participating gas station. 1/6/23 got bill in mail due date of invoice is 1/6//23 ? How does it work? Required fields are marked *. WEX took nearly $4,000.00 from my business account. WEX is completely incompetent or corrupt. But any dental work or Vision appointments are denied. As of December 2016, the primary terminals that support Wex and Voyager are: The two FD machines will only work on First Data platforms, meaning youll need a merchant account with either First Data or one of its resellers.

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