Looks like you have Javascript turned off! Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. The typical military family moves every two or three years. Go Further; Marketplace. Press & Media. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Sign in. Existing Duo Security enrollments. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Login to track your existing support requests. No ones done this, Huckabay says. Remember me. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. With Okta we're able to quickly deploy tools to new employees. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Want to give someone something unique this holiday season? Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. No problem. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Scottsdale, AZ 85257. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Liveops exists to improve people's lives, and . If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. The more investment you make in yourself, the greater the reward. View our background requirements here. Enjoy the freedom and flexibility of being your own boss. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. Earning potential. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 First, check out our frequently asked questions about the agent experience and application process. Mobile first. Were all looking at the same data one version of truth consolidated in a single repository. Take our quick quiz and well recommend our top client matches for you. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. We didn't have to put in cumbersome infrastructure, and we were up and running with Okta in a matter of days. Build a thriving work-at-home business providing remote customer service for top brands. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Gift Matching Login to know the status of the ticket. Want to become a Liveops agent? But we were just relentless, and in one year we moved all of our workloads to the cloud. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Support. Scottsdale (headquarters) 1365 N. Scottsdale Rd. You can also manage cookies in your browser settings. Pros. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. We use cookies to improve your experience on our website. Innovate without compromise with Customer Identity Cloud. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Check the Eligibility requirements and make sure were currently accepting applications in your state. Want to become a Liveops agent? Goodbye long commutes, rigid schedules, and busybody managers. Look in your Okta Welcome/Activation email (If you received one during your company's onboarding process). After all, says Myers, Okta is arguably the most successful application weve ever deployed. I like feeling like Im helping people all from the comfort of home. We use cookies to improve your experience on our website. But what good is making your own schedule if you cant get a schedule? Earning potential. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. The sign-in URL is the web address you use in your desktop browser to access your company portal. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Community. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. Login to know the status of the ticket. This is critical, says Huckabay. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. You dont necessarily have calls every minute, however, which makes the hourly rate suspect. Get started on your new home business Flexibility. No problem. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. You can actually enable a person to get to an application through the Okta platform. Read more. Need to plan around other commitments? As a lot of people in the company say: it just works. The amount of paper eliminated alone was a huge benefit. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. which is why weve been helping companies like yours for over 20 years. GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? I wish there was some type of base pay. Password Remember me Or, sign in using: Conducting inbound/outbound customer service calls. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . Login to track your existing support requests. OR Look in your activation email. When someone leaves, they're deactivated. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. This means you can choose when, where, and how often to work! Everyone else we spoke to claimed they were cloud-based but they weren't. Unfortunately they dont pay a minimum per hour like other companies. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Liveops employees can directly contribute to the success of students journeys through college into . Independent Contractors are responsible for expenses and control their profit and loss. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. GM Regional Customer Care Operations, major utility. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. You can also manage cookies in your browser settings. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Guide customers through the claims process. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services.