If youre not sure how much battery life is left in your Apple TV, charge the remote for 30 minutes and check if it starts operating. Thankfully, it's pretty simple to fix once you know the steps. Pick up the remote for your television, soundbar, or audio receiver. only. My Apple TV remote volume controls wont work on my tv anymore. omissions and conduct of any third parties in connection with or related to your use of the site. May 23, 2022 1:08 PM in response to mikereed36. The Apple TV remote volume control was working. This article tells you, what are the ways to fix Apple TV Remote Volume not however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. Once youve set up the Apple TV volume control, keep in mind that it communicates via infrared (IR). Apple may provide or recommend responses as a possible solution based on the information This allows it to automatically control a TV's volume. The volume +- control on my Apple TV remote is not working recently. My Apple TV is connected to a Yamaha receiver, which connects to a Panasonic TV. If it turns out that the problem is with the Apple TV remote, you might be able to get a replacement. Currently, there is no way to find your Apple TV remote if you misplace it. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. Gregor-1138, Apple TV 4K Siri remote volume control not working. Here is what I have tried so far: I also want to note that the mute and unmute function on the ATV4K remote works as well. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. volume up is working but volume down will not work. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. The on/off features of the Apple TV remote to control the TV do work. I have unplugged both devices overnight as well and nothing has changed . Step 2: Check the batteries. Reset the ATV, Soundbar and TV already but no luck. For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. Apple TV has now become a popular method to transition from conventional cable television to a smart streaming device, especially as streaming services get more and more popular by the day. If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Did you ever find a solution for this? Am I missing something? All other buttons worked. Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Update 2 (May 21, 2021) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20, 2021) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. Thank you for allowing us to support you. Ive got the same issue. In some cases, it works after pressing the button multiple times. Anyone still got support on their ATV and can give Apple a support call about this issue? You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. If your Apple TV Remote's volume buttons become unresponsive, it may be because of a bug that can occasionally pop up. Apple disclaims any and all liability for the acts, any proposed solutions on the community forums. Check Sound Settings (Volume Settings) Check your iPhone's volume settings (sound settings) to make sure that volume buttons aren't disabled. May 23, 2022 1:19 PM in response to bgmeek. This site contains user submitted content, comments and opinions and is for informational purposes only. given that this post is from 12-23-2019, I don't think that tvOS 15.4 is to blame. -For example: When the macOS updated from Catalina to Big Sur most HP printers stopped connecting and working with Mac computers until they received the update from their manufacturer. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. Apple TV remote volume not working is a common problem that happens to many people and most of the time, it can be fixed easily with no need for any repair. Program your Apple TV Remote to Volume. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. Aug 18, 2020 11:20 PM in response to greatvovan, Aug 19, 2020 12:04 AM in response to Urquhart1244. The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. Im running the latest TVos. My Apple TV 4K remote volume works some times and some times not Looks like no ones replied in a while. When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. Press Select and Play until your streaming stick reboots. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. Mannygator, User profile for user: Long story short: I updated the firmware on my Samsung HW-Q800A Soundbar, installed two software updates (one was a major version update) in my LG CX TV and updated to tvOS 15.5.1.still no luck. The Samsung TV and a Samsung sound bar, and the Apple TV remote apparently "learned" the sound bar device, but the volume controls on the Apple TV remote will not work. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). Each email reveals new things you can do with your phone (and other devices) with easy-to-follow screenshots. There are some steps that you can try to fix the problem. The ONLY thing that doesnt want to work is decreasing volume. Cannot control volume on Apple TV using iPhone, User profile for user: Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. My Apple TV 4K+ Volume Feature Not Working. 1 Answer. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. May 23, 2022 9:02 AM in response to mikereed36. If your Apple TV remote volume buttons don't seem to work, here are several things you can do. All postings and use of the content on this site are subject to the. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. Nothing worked. Apple TV 4K, I tried pressing the volume and mute buttons and nothing worked. I keep playing with all the settings and it seems to be either power control works or volume control works, both wont work at the same time. Apart from it, I skate, meditate and medicate. Also, although this isn't your situation, we just want you to understand how another manufacturer's products can sometimes lose communication due to updates. I can however control the volume when I connect my AirPods , so the issue only occurs when its through my tv speakers themselves . Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. Refunds. Apple recently released tvOS 15.6 update for Apple TV with general performance and stability improvements. Help please! Learn how to control Apple TV with iOS or iPadOS Control Center. My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; Same with - and mute. Point your remote at your Apple TV. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. It did work perfectly until tvOS 15.3 or .4 came out. Any suggestions?? The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. To do this: Open the Settings app. It will help you protect yourself online with easy tools. omissions and conduct of any third parties in connection with or related to your use of the site. In the 'Audio Mode' option, change the setting from Auto to '16 bit'. Any ideas? I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). Also keep myself away from troubles as I age. We need to point IR to Soundbar to work. Then, go to Volume Control. Have you ever asked, "why did my Apple TV Remote stop controlling volume?" Do the troubleshooting: turn on HDMI CEC, enable all audio and power options. Use another remote. Press and hold the TV/Control Center button and the Volume Down button at the same time. 402 North B. Source. If it doesn't, go to Settings on your Apple TV and choose Remotes and Devices. I recently got the LG C1 TV and I can't connect my Apple TV remote to control tv settings, such as volume. Step 1: Set the volume control option on your Apple TV remote manually. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). Fix FaceTime Issues 10 Ways (iOS 16), iPhone 13 Camera Keeps Refocusing? Refunds. Anyone else having this problem? Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). Ive updated firmware on my Apple TV, sound bar, and television. I am now able to control the volume and mute with the Apple TV remote. 2. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. It is fully operable with exception of volume control. After this it said I could control volume. If your remote still isn't working as expected, try restarting your remote. Neither works. Apple TV 4K, How To Turn Off Flashlight on iPhone (Without Swiping Up! New Siri Remote not controlling TV Volume (IR). Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. Switch HDMI inputs. If your remote is paired but the volume control still isn't working, try restarting your Apple TV. On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. I do remember when I first connected the 2 it didnt work and I did something to make the volume controls work but I cant remember, User profile for user: The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. It will unlink. Restart Your Remote. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: this option also allows for control of volume via iOS Apple TV remote. If Apple TV doesn't respond and puts volume up. Check and Use Siri Remote to Ddjust the Volume. A simple Internet search reveals descriptions of this Samsung soundbar problem with no references to Apple TV devices. While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? Step 5. I do not have cable and use the Apple TV as my main source of entertainment. Preface: I've got my Apple TV connected to an HDMI hub/switch that supports 4k60fps and ARC. unplugged all hdmis and power to all devices. Follow the on-screen instructions to set up your Siri Remote or Apple TV Remote to manage the volume on your Television or receiver. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. ask a new question. I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. This site contains user submitted content, comments and opinions and is for informational purposes Weaving a little bit of life into the articles I write. Still it has been working for months until there was a tvOS update. only. A forum where Apple customers help each other with their products. CEC is built on communication between the TV and Apple TV (i.e. Follow the onscreen steps to program your Siri Remote or Apple TV Remote to control volume for your television or receiver. To reset the volume, go to Settings>System>Reset. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. The remote needs a reset. I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. Me setup is Apple TV > marantz AVR > Vizio tv. Press and hold the TV/Control Centre button and the Volume Down button at the same time. I setup the new tv box and decided to setup manually to avoid any issues with settings. The physical Apple Remote uses IR to send the volume . Refunds. I have tried learning a new remote in Apple TV settings but still no luck. rkaufmann87, User profile for user: Same with - and mute. May 21, 2022 8:10 PM in response to @Anthony. To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. It is not the same as trying to use one TV's remote to control another. Any tips or experiences? Thank you for posting in Apple Support Communities. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. All postings and use of the content on this site are subject to the. vazandrew, call All postings and use of the content on this site are subject to the. It doesn't work or follow the 'volume up or down' command. Normal HDMI devices reset their bindings when unplugging the HDMI cable while both devices are active, but I don't think this will help. Jun 1, 2022 1:29 AM in response to baeda_. 4,346. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. Any ideas? Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. Follow the next steps and try again. Heres the Real Fix! It is only volume. But cannot control the volume using my Apple TV remote nor the remote on my phone . Is there a way we can report this issue to Apple? So there you have it: all you need to know about repairing your own Apple TV remote. The issue can be related to the hardware or settings. That's not really possible for a trash writer like me but I still try. iPad iPad Pro (6th generation) Developer Apple Inc. I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" My Apple TV 4K+ Volume Feature Not Working. Try "Learn Remote", Apple TV doesn't detect signals when depressing TV Remote buttons. This site contains user submitted content, comments and opinions and is for informational purposes Add a Comment. Make sure Control TVs and Receivers is selected under home theater control. There are also some other ways to fix this problem, such as resetting the volume of your Apple TV. This is found under Settings->Remotes and Devices. When it prompted that I press and hold the + for volume I did so and it read it correctly. The problem is persistent and doesnt go away after a restart unfortunately. If the cable is broken, it can cause the problem. This immediately fixed the issue. The volume control was set to Auto via IR (TV). any proposed solutions on the community forums. control volume via receiver via IR or control volume TV via IR. As such, it needs line of sight between the remote and the TV IR receptor (unlike the bluetooth for the navigation controls). The Volume button on your Apple TV Remote in Control Center works only when your Apple TV is set up with a HomePod, soundbar, or other AirPlay 2-compatible speaker. call You must first unpair the Apple remote with the Apple TV to repair it, which is a simple process and will take a few seconds to complete. It's specifically ONLY getting the aTV remote to control volume that doesn't work. Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. How does one fix this? Urquhart1244, Cant control volume for tv with apple tv remote. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. Aug 22, 2020 11:54 AM in response to greatvovan. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. That unfortunately, did not work. Try relocating possible sources away from Apple TV to see if that helps. Sep 1, 2021 3:23 AM in response to rkaufmann87. Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. -We would recommend disconnecting the receiver from your TV and unplugging its power, then reconnecting and setting up as new to see if that resolves. Looks like no ones replied in a while. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Tap Sounds & Haptics. Turn on HDMI ARC or eARC. This is a user forum, if you want more specifics then you can contact Apple. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. Apple TV remote volume control not working, The CW app crashing or not loading on Roku, issue acknowledged, [Updated] Path of Titans players 'unable to login' & 'smart code not working' issues trouble many, fix in the works. Checking for updates is typically only needed when the issue started with the previous software update. Unlike an ordinary TV remote, Apple TV remotes are smart devices, which rely less on actual buttons and are more dependent on voice commands. To save both parties some valuable time, I suggest letting them know of the various techniques you have already tried yourself. Here are the steps to execute this: Firstly you need to get your Apple remote. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. Adjust Apple TV audio. This site contains user submitted content, comments and opinions and is for informational purposes omissions and conduct of any third parties in connection with or related to your use of the site. however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. In other cases, the volume button doesn't work at all. Check to see if your TV or receiver supports HDMI-CEC. tvOS 13. Its important to note that the problem could be with the Apple TV rather than the remote. Make sure that the remote is about three inches from the Apple TV. I have 3 iphones and i have tried to control volume from all 3 iPhones, unfortunately none of them work. Apr 6, 2022 6:53 PM in response to @Anthony. Aug 22, 2020 11:17 AM in response to greatvovan. Until then, the products no longer communicate effectively. P. priitv8 macrumors 68040. Unable to control TV volume with Apple TV remote. This setup allows the buttons on the Siri Remote to control the receiver volume via HDMIline of sight not necessaryand sleep/wake will turn everything off/on. any proposed solutions on the community forums. Select Settings > Equipment Control > Manage Equipment to enable audio control via the Fire Stick remote for your TV and various speakers. And in my remote on my iPhone I was able to use my bottoms on my phone to control the volume Aswell. The remote still works fine in every other regard for playback, navigation, menu control etc just not the volume control. The Samsung article from bgmeek was not helpful nor relevant. provided; every potential issue may involve several factors not detailed in the conversations some TVs with bluetooth remotes). #1. Apple's implementation of CEC volume control is fine. Your iPhone is not able to send an IR signal. When I do this, my LG Magic Remote volume button does not register to the Apple TV that I am increasing the volume, even though the volume is increasing on the tv. ask a new question. Same issue, even though that 1st Gen ATV has never seen my Samsung setup. any proposed solutions on the community forums. Turning my HDMI CEC settings on and off . The TV is a 'Cello', which is a budget brand. I have even changed hdmi cords and ports . From the control centers main screen, open the Apple TV remote app on your iPhone. I am able to increase the volume on my sound bar using the ATV4K remote, and with my iPhone via the remote app, but I am unable to decrease the volume. Including power cycling everything. I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! mikereed36, call Urquhart1244. Use Apple TV remote. (I am not sure if this is supposed to work). omissions and conduct of any third parties in connection with or related to your use of the site. User profile for user: Copyright 2020 Hold it down for at least 5 to 10 seconds or until the status light of your Apple TV turns off and on again. You will receive a "Connection Lost" notification in the corner of the TV screen, and then the . This is just with watching something on the apple tv. It should be set to Auto via IR (TV ). Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. Remote used to control tv/Volume. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Once this is done, you can release the button. Apple TV remote can/cant control volume on TV? I am trying to do that now but its not detecting anything from both my tv and sound bar remote and Im guessing its because it had already learned these? I agree. You will receive a "Connection Lost" notificationin the corner of the TV screen, and then the remote will restart. Clean the receiver and Apple TV Remote with a smooth piece of cloth. Additional audio controls let you change AirPlay speakers, choose Bluetooth headphones, change the language audio track, or reduce loud sounds. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. After that, you may charge the Apple TV remote with a lightning wire. How does one fix this? In some cases, when a product updates, the other product that it connects to also has to be updated (in some cases not all). Apple Remote Volume Not Working: Restart your Apple Remote Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. It should be set to Auto using the IR remote (TV). Go through the setup if it isnt finished yet. 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and Note: These settings may not work with all devices. Press and hold the TV/Control Center button and the Volume Down button at the same time. You can either order directly from Apple, or you can order from a third party. Jan 13, 2011 3,979 607 Estonia. After the process is complete, your Apple TV not playing sound will be fixed. Ive tried everything mentioned in this forum and I cannot get it to work. Open the Apple TV Remote app on your iDevice. Choose 'Settings' and go to 'Audio & Video'. At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV . If that doesn't work, restart the Apple TV by pressing and holding the Menu and . What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . You shouldn't have to use IR.

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