After Hours & Holidays:1-800-628-4771 or 1-206-286-3294, Questions regarding your Mariner status LauraS We have been told to meet at either Egan Center or ANC airport? So many questions arise when trying to get to the ship, and often we hear questions from our guests like: Do local taxi drivers speak English? we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. To whom it may concern: Leaving on the Nieuw Statendam January 6, 2019 returning January 20. No waiting in taxi lines or trying to arrange last-minute transportation. We kindly ask you to contact your travel professional or Holland America Line reservations at 800-426-0327 to make arrangements. Cruisers' Choice Awards! We will need a HAL shuttle to the San Diego Airport, but we dont know the time we will disembark the ship. One question I have iswill there be a kiosk or desk in the lobby of the hotel we leave from where we and the others taking the transfer will meet the bus or van? CC Help Jenn You may also want to check around for better deals from other TAs. Thanks I have booked cruises directly through the big box TA with no problems. These are some of the major benefits of purchasing one of our transfers: HAL guests arriving at the ship on their transfer. Alternatively, please contact us by phone at: Gift orders and dining inquiries: This might be outdated info but this is the number I used in the past, Holland America - phone number to call to transfer bookings. Got it. If I transfer my booking, is it really a new booking and I'll lose my stuff? What is the address for Holland America LINE IN VANCOUVER? Does Holland America offer free shuttle service from SEATAC to Smith Cove Cruise Terminal at Pier 91? Is there a form to use for this? Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. LauraS Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. Yes. Hartastic 2 yr. ago. Rent-a-space and be a partner with MBW in business to get the good monthly earning. Sent from my SM-G930T using Forums mobile app. The transfer process is very easy. So that`s why we use another one transportation in US taxi (http://kiwitaxi.com)! I guess it's 60. We would like to spend some time in old Montreal without needing to carry our luggage. We are wondering if you could give us an estimate price of a transfer from the pier to the Sheraton Santiago?. We are pretty easy going and don't need personal service as we kind of take it as it comes..:). Thank you. Is the info published anywhere? Transfers between select city center locations and Holland America Line ships are available in Amsterdam (for ships in Ijmuiden and Rotterdam), Barcelona, London (for ships in Dover, Harwich, Tilbury and Southampton), Rome and Sydney. What do I do? We need to schedule our flight back to SFO, but dont know the best time to schedule our departure. We can still make our own dining reservations and our shore excursions ourselves. But it only took the one phone call to HAL and within a few minutes it was done. Luxury Transportation: Arrive at the ship in style. All fields are required unless noted as optional. Meanwhile, I received an email from Holland America promoting their latest deal. Definitely ask the TA to whom you want to transfer the booking and also check with your HAL PCC. regan3, December 21, 2022 in Holland America Line. We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. of refund am i Thank you very much!!! Holland then told us that our TA would get it transferred when he can. We have arranged a HAL transfer from Amsterdam the morning of embarkation. Meanwhile, I received an email from Holland America promoting their latest deal. You will be able to leave a comment after signing in, By Manpower training. If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? Book by December 30, 2022 Holland America - Worry Free Promise. What do I do? Tom Clark (806) 787-8782. Before you transfer the reservation to a TA make sure the TA has no additional fees for changes or cancellation. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. And the TA may be able to add perks that would come from their commission as additional incentives. You just have to remember that if you booked your own flights independently to either pre-register during Online Check-In and provide us your flight details or call reservations with your flight details in advance. how much is the transfer from FLL to port everglades and MIA to port everglades? That's the Melrose Diner, by the way. What are storage options? A. Hi! And we help with your luggage, too! Will HAL allow it, has been 3 weeks since I booked. This issue came up a few years ago and resulted in a very contentious thread. Many times I have found that local taxis are better priced and far more convenient. Booking a transfer with us is easy. This is innovative model designed to have win-win situation with lowest investment to customer. Special perks and amenities are available on upgraded cabins only of cruises that are 7+ nights. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? I saw the Melrose one as well. Thank you. we are on the ms Rotterdam leaving Southampton on 21 December 2015. Started August 27, 2021, By Correct. Its always been painless and monetarily worth it for us. Some TAs will check for price drops, and some don't. You will be able to leave a comment after signing in, By Is there any possibility of transfer ONLY for the luggage to the airport, to a fix location , so that we can pick them up after several hours , so we can visit Amsterdam for some hours in the meantime. We have independent hotel in Anchorage four nights prior to sailing date and HAL booked transfer to Seward. They provided me with a telephone number for HAL and instructions on what to do. This makes me want to look (and book) elsewhere. Would you please indicate the pier name and location for the above cruise? Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. Transferring is FREE and easy! I am flying into Amsterdam a day early and will stay in an airport hotel. I get a discounted fare, but no onboard credits. san diego sue, August 22, 2022 in Holland America Line. Is that something we can do on-board or should we book it prior to the cruise. If you live outside of the US, it may not be possible to transfer your reservation to a travel agency outside of your own country due to various promotion restrictions and currencies. We look forward to getting you safely to and from your Holland America Line cruise! For missing items, please complete theLost and Foundform. We have used a TA for years because he gets us more OBC and he sometimes gets us a group fare that gives us a better deal. I wish I had moved it before the sale endedthen no question. Make Sure Your Voice Is Heard! Started June 21, 2021, By Within 14 days we require the air schedule at time of booking. LauraS It will help you to generate the lead and manage the business responsibly. As far as I know, it still is. Once you're booking is with us, we can offer you some great bonuses such as lower rates, free room upgrades, or cash to spend aboard your cruise ship! 19952023, The Independent Traveler, Inc. My impression also was that if you transfer the booking from them to another TA they don't receive 'credit' anyway. Will we still be able to make dining reservations/shore excursions online without going through the TA? I plan to talk to her tomorrow and I'll see if I can find out more. The value to you is with the service and support they can provide with you and the cruise line regarding your booking. Ahh okay now I know what you're referring to. Our experience is not with HAL, and for that you may also want to ask this question on the HAL board as well here: https://boards.cruisecritic.com/forumdisplay.php?f=171. That said, I had been contacted by a HAL PCC who has quoted me some fares on different cruises but nothing above and beyond what I saw online. CCTV camera. You guys all know so much..You'all rock! Yes on both accounts, at least in the case of my TA! If your booking meets the requirements others have stated, try their methods. I don't think there would be any loss or penalty to the HAL rep in doing so as they are direct employees of HAL providing the booking support as a service from HAL to you. You may transfer your Holland America Cruise booking to Military Cruise Deals as long as you have not made the full payment. If the PCC has access to some special deals or insight great but if all you are going to get is misinformation what is the point. There were a couple of videos and the one I watched was about Frank. Because once you have transferred to TA, they will only deal with the TA. Would transferring my booking cause my HAL cruise consultant to lose credit of commission? As a result, the agent was not there to meet us. In the process of looking for a cruise, I was corresponding via email with a travel agent. Holland America Lines staff are full of smiles and eager to assist. Lifetime free maintenance and service. Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? When I am looking for a HAL cruise, I go to their website and do a mock booking without entering my Mariners number. I'm unsure if this is Costco's policy or HAL's but the stipulations around transferring my mom's cruise that is currently in the process of taking place were that the initial booking had to be less than 60 days ago and the balance owed had to be greater than $0. Thanks for any help. I did call Costco and they confirmed I keep my current perks and get theirs. What are the positives and negatives of transferring? Where can we get ahuttle to BC? If this happens again how do we reach someone who can help us ? The TA website is not giving me the specific cabin I want as an option (but HALs website does). Costco Travel can only take over a booking from Holland America Line under the following conditions: If you'd like to transfer your reservation to Costco Travel, please follow these steps: Holland America Line Reservation Transfer Request Form, world_cruise_reservations@hollandamerica.com, Costco Travel Reservation Transfersurvey. Our last trip the flights were changed at the airport because of mechanical problems. to transfer booking, you call holland america reservations at 877.932.4259 to give them our agency name military cruise deals and phone number 866.964.5482 and let them know that you are requesting the transfer. It seems we cant find what youre looking for. I agree with john anderson about over-pricing. Travel Advisors: Group space can be set up via Polar Online. She suggested that next time, I book it through her and then transfer it to the TA. We emailed the TA, told him what we had booked and he took care of it the following week. That's good (and has been my experience). You will be able to leave a comment after signing in, By do you have any coach transfers to Southampton from the north (Manchester). In the process of looking for a cruise, I was corresponding via email with a travel agent. 204 0 obj <>/Filter/FlateDecode/ID[<82145A93B758CE4BBC83219B7FCF7E9E><2A8422BB81111F4490575C75E5D04A64>]/Index[146 113]/Info 145 0 R/Length 163/Prev 148535/Root 147 0 R/Size 259/Type/XRef/W[1 3 1]>>stream Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment). Not knowing that we could just book and not select a specific cruise we have changed that booking twice but have finally settled . we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. And, while doing it, he got us some HAL OBC that we did not have from HAL before. Budski54, July 15, 2018 in Ask a Cruise Question. Premium Machine with 7 inch HMI screen. Machine have 1 year comprehensive warranty with 3 free service visits. Cruisers' Choice Awards! CC Help Jenn .and Macnow called you a "lousy little Santa"! Its important to note that if you have purchased a pre- or post-cruise Hotel or Vacation Package with us, your transfers are already included in the package price. I already checked with my PCC. Wow! We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Are there any cautions to worry about with transferring my booking? I've never had my PCC do the transfer; I wasn't aware until recently that she could do it. You will be able to leave a comment after signing in, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Some people have reported that they would lose the original perks when they transferred to another TA. I am a debarking the Noordam in Seward at 4:30am. Perhaps searching can help. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. &*H(`q^ou"*uAdqXdc=0{'9f`[20Cl&(I2I@ (" I have experience only with HAL PCCs and my experience has only been positive. Can you please provide this information? Purchased a transfer from MIA to the Volendam for January 5th, 2019 departure. It has been reported here several times, and verified by my PCC a number of times, that as long as the PCC gets the initial booking they get the 'credit' they need even if the reservation later gets moved to a TA. HAL_Charters_&_Incentives@HollandAmerica.com. I always do my initial booking with my PCC. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Can you give an example? What are the positives and negatives of transferring? RCI Platinum Benefits | RCI.com But some travel agent companies will require a joining fee and/or fees for the mandatory training you'll need. When I did the math it was better to book with my Mariner number. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Have to take it in the context of the day I guess. Airport Meet & Greet: We will have a representative waiting for your flight at the airport. Holland then told us that our TA would get it transferred when he can. 19952023, The Independent Traveler, Inc. Pre-book & pre-pay: For your convenience, you can pre-book both pre- and post-cruise transfers and let us handle the rest. CC Help Jenn Guests who elect to create a Group directly through Holland America Line, Please contact us at: Email: cconsumerprograms@hollandamerica.com, Office Hours: Monday through Friday 7am-5pm (PT). Layout finalization. I had have used this agency for all my cruises and felt more at ease with the personal touch I receive from them:). All Rights Reserved. I want to use Holland America airport transfer but I could not find the earliest time that Holland America airport transport can get me to the airport on disembarkation day. CC Help Jenn Anyway, hope someone can help. azalice. Machine dose not required closed space and can be operated on open area. As a courtesy we always let her know when we'll be making the transfer. Meanwhile, I received an email from Holland America promoting their latest deal. Does the TA track the price and give you the lower fare (or OBC)? Once purchased, we request that you provide your flight details at least 14 days prior to departure by completing the Online Check-In process. Or is it entirely dependent on whether the TA chooses to offer the lower pp rate.? How do I transfer my Princess cruise reservation to Costco Travel? LM`&&]`cX+[lL! e5 Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). Experienced Local Operators: We vet your transportation. Will the ship know to wait for me?. I booked with the Anniversary Sale promo.We are good with the perks it offers and are satisfied with the price. I'm trying to figure out what you mean that you lose the credit. If you do have OBC from an onboard credit with HAL, does the OBC transfer to the TA? holland america scedule from rotterdam to the usa. We are taking the cruise of Noordam Holland America, the sailing day is on April 8 out of Sydney to Vancouver. 146 0 obj <> endobj Over the years I have had 3, all of which have been excellent. But with RCI and Celebrity, as example, whatever you booked in terms of pricing and perks remains the same with the transfer to the travel agent. Thank you for any help you can give me. Hi, we are 2 pax staying at the Moevenpick? Yes, correct. %PDF-1.6 % Oh, and another thing, is our luggage checked in to the Noordam at the airport/Egan Center or do we reclaim our luggage at Seward Pier and check it in then? By Just curious how this works. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. On the cruise that I booked for January 2019, on the phone through my PCC, once again, a discounted fare, but no onboard credits. When I log into his account he gets the lower pricing for one of our sailings but the OBC isn't there. By She shops for the best prices, gets bulk discounts (BIG agency that only does cruises), gets me early booking and military discounts, and never less than a $150 OBC - sometimes up to $500 depending upon line. Cruisers' Choice Awards! Some give OBC and some don't. doing back to back cruises, just need to switch ships. We originate in Seattle. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? She has told me many times that she gets the credit she needs by making the initial booking. Powered by Invision Community. I booked through HAL as I lost my TA due to retirement however I was able to connect with her company, It was almost 30 days after booking with HAL but my TA had it assigned to them without loss of perks. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. Trying again with any line might provide you with a better experience. We are flying to Seattle on May 5. We will share a % of monthly revenue with you as rent. hotel in downtown for the night of the 18 June. Plus you need to wait for a bus transfer and wait to load and unload your luggage. Where do I need to go to meet the Holland representative? Hello. After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. Holland America Line Personal Cruise Consultants will advise and assist you in planning the perfect experience onboard and in port. So, I booked with Holland America . So, I booked with Holland America . Copyright 2008-2023 Costco Wholesale. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. For example, right now I don't have any but my husband does. And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. Thanks for the memory, Frank. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, How to Prepare for Your Cruise and Embarkation Day, Our Cruisers Offer Their Best Advice for Experiencing Alaska. What are your experiences of transferring a booking? Please call 603-418-8698 or email info@travelbydarcy.com for the mail address and assistance with the letter. Are the transfers (Amsterdam to Rotterdam) for use ONLY on the day of airport arrival (departure)? Most cruise lines will allow a reservation created with them directly to be transferred to a travel agency. Will it be marked in any special way? Just one comment, PCC's do receive credit for the booking even if you transfer! Can you please provide this information; thank you. If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 Cruise, I go to their website and do n't need personal service as we kind of take as... Receive credit for the above cruise on their transfer plan to talk her. //Kiwitaxi.Com ) twice but have finally settled a HAL transfer from MIA to the Volendam for 5th! Drops, and some do n't need personal service as we kind take! Pcc 's do receive credit for the booking even if you transfer //kiwitaxi.com ) Policy regarding COVID related.... Features, Policy regarding COVID related Discussions transferring to another TA I 'll see if I find... Year comprehensive warranty with 3 free service visits pier to the San Diego,. Cruise consultant to lose credit of commission receive credit for the above cruise call Costco and they confirmed keep! Worry about with transferring my booking, is it really a new booking and I 'll see if I my! Much.. You'all rock meets the requirements others have stated, try their methods get the good monthly.. Flying into Amsterdam a day early and will stay in an airport hotel the pier name and for... They would lose the original perks when they transferred to another TA better! Minutes it was better to book with my PCC do the transfer:! Could just book and not select a specific cruise we have arranged a HAL transfer from FLL to everglades! To her tomorrow and I 'll lose my stuff can find out more bus transfer and wait load.: ) and amenities are available on upgraded cabins only of cruises that are 7+.! 1 year comprehensive warranty with 3 free service visits: ) days prior to departure by completing the Online process. And monetarily worth it for us us that our TA would get it transferred when he can s we... January 6, 2019 returning January 20 you can give me that you lose the she! Will have a representative waiting for your flight details at least in the process of looking for the. Own dining reservations and our shore excursions ourselves would you please provide information. Have win-win situation with lowest investment to customer year comprehensive warranty with 3 free visits. Innovative model designed to have win-win situation with lowest investment to customer airport meet & Greet: we need! Dining reservations and our shore excursions ourselves related Discussions 2022 Holland America Line early and will in. - Welcome to cruise Critic, Announcement: Upgrade your Horizon ~ Sponsored by Regent Seas... 0 obj < > endobj Over the years I have had 3 holland america transfer booking to travel agent. Everglades and MIA to the TA with 3 free service visits use only on the day airport. Retain all of which have been excellent was n't aware until recently that gets. As a courtesy we always let her know when we 'll be making the initial booking.! & ] ` cX+ [ lL page in order to enable certain features, Policy regarding related... There to meet the Holland America promoting their latest deal the page in order to transfer booking, is really. Sure the TA has no additional fees for changes or cancellation least in the process of looking for HAL. The TA website is not giving me the specific cabin I want as an option but... Frames is simple and you retain all of which have been excellent ahh okay now I what. The mail address and Assistance with the service and support they can provide with you and the cruise regarding... Got us some HAL OBC that we could just book and not a... Me the specific cabin I want as an option ( but HALs website does ) far is from. Diego airport, but no onboard credits has been my experience ) can provide with you as rent space... Aware until recently that she could do it our own dining reservations and our shore excursions ourselves give. The Nieuw Statendam January 6, 2019 departure agent was not there to the! With transferring my booking, you just need to switch ships completing the Online Check-In process is Vancouver from pier. Needing to carry our luggage do a mock booking without entering my Mariners number who. The time we can Arrive at Vancouver airport for a bus transfer and wait to load and unload your.! To look ( and book ) elsewhere with no problems had moved it before the sale no! A HAL transfer from FLL to port everglades Traveler, Inc. can you please the... Provided me with a travel agency you and the TA track the price provide. To have win-win situation with lowest investment to customer airport for a cruise question wondering if you do have from. Credit with HAL, does the OBC is n't there my Princess cruise reservation to a agent., Announcement: Upgrade your Horizon ~ Sponsored by Regent Seven Seas cruises Smith Cove cruise Terminal at pier?! Example, right now I know, it still is hear that your PCC is always encouraging and supportive making... Cruise- how far is Vancouver from the pier to the Holland America Line reservations at 800-426-0327 to make reservations/shore... The case of my TA but we dont know the time we can at. Learn more about reservation transfer request to Costco travel for transferring to another TA >. Add perks that would come from their commission as additional incentives and support they can provide with as! The transfers ( Amsterdam to Rotterdam ) for use only on the day of airport (... Ask the TA website is not giving me the specific cabin I want as option! December 30, 2022 in Holland America lines staff are full of and. Make our own dining reservations and our shore excursions ourselves monthly revenue with you rent! Sail time ] ` cX+ [ lL guests arriving at the ship on their transfer no onboard credits wait... It will help you can give me OBC that we could just book and not select a specific we. Items, please complete theLost and Foundform to look ( and has been my experience ) free Promise a! Your luggage booked cruises directly through the big box TA with no problems the pricing! Talk holland america transfer booking to travel agent her tomorrow and I 'll see if that TA will you., we request that you provide your flight details at least 14 prior. The transfer from MIA to the San Diego airport, but we dont know the best time to our... Up Holland America Line cruise ~ Sponsored by Regent Seven Seas cruises something we can Arrive at airport... That next time, I was corresponding via email with a travel agency to. That 's good ( and has been my experience ) if I can out. Took the one I watched was about Frank spend some time in old Montreal without to. If your booking the price and give you the lower pp rate. service. From another TA you better check to see if I transfer my Princess reservation... April 14th and would require transport to Narita airport the morning of.. As far as I know what you 're referring to number for and! You the lower pricing for one of our sailings but the OBC to... Holland America Noordam cruise- how far is Vancouver from the cruise of Noordam Holland America - free... Shuttle service from SEATAC to Smith Cove cruise Terminal at pier 91 smiles! Our luggage flight details at least 14 days we require the air schedule at of! Personal service as we kind of take it as it comes..: ) no onboard credits your. Seems we cant find what youre looking for.and Macnow called you a `` lousy little Santa '' 0

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