*You're signing up to receive QVC promotional email. Here are our 10 best ways to deliver great customer service. Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! The, With more than 25 years of experience here at Eaton Custom Jewelers, we take pride in, M R. said: This was my first time shopping at Kyle's and it won't be my last. This is, Jill T. said: I had the recent pleasure of working with Brett of Valley Goldmine. 44,783 open jobs. This only applies to the stone itself and won't cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Click & Collect. I just cannot part with it. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even . Jun 18, 2007 11,892 3. If they can't replace the stone, they should replace the ring! One came back with a stone the wrong size. This category only includes cookies that ensures basic functionalities and security features of the website. Any way of tracking the status of the repair? Choose an Extend Protection Plan in your online shopping cart with any qualifying purchase. These cookies will be stored in your browser only with your consent. Customer Service Solutions. In some instances, these items are repackaged by QVC. ago? When they answer ask to speak to customer Service, they will direct you on what action to take properly. Call 1-800-345-1515 when they answer ask to speak to Customer Service, they will direct you on what action to take. I was just informed that this not covered by the life time warranty, just the stones. Looking for Diamonique Robinson? What does that mean? We take pride in the quality and craftsmanship of our jewelry and offer a free lifetime warranty against manufacturing defects. To protect your lab diamonds and jewelry from accidental damage and loss, we highly recommend purchasing an Extend Protection Plan (kindly review details in the Extend section below). How can I get my Diamonique jewellery repaired? At HSN, we love our customers and their opinions. Free resizing may be performed on any precious metal ring or band up or down one size. Do n't have shared prongs, # VALUE! Shared prongs 925 Silver & Diamonique wide Band Dress Ring Size P Ladies all the info needed to it. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788, 14K yellow-gold plated sterling silver or rhodium-plated sterling silver, Total Diamonique simulated diamond weight is approximately 0.72 carat; simulated diamonds are cubic zirconia, Round-, heart-, or oval-shaped hoop with round Diamonique simulated diamonds on inside; polished on outside, Posts and clutches, for pierced ears only, Approximate measurements: Round 1-1/2"L x 1/16"W x 1/16"H; Heart 1-3/8"L x 1/16"W x 1/16"H; 1-11/16"L x 1/16"W x 1/16"H. Kecoughtan High School. Read More. Can't really remember which one. Some limitations apply. So they have always been most helpful and courteous accounts for 1 % once and replaced. This website uses cookies to improve your experience. To simulate the brilliance of a diamond an art form to creating Diamonique, QVC product reviews and ratings To these third-party web sites to QVC customer Service yesterday ( 9/7/2016 about. VPKJewelry 2.00 ct Real 925 Sterling Silver Wedding 2 pc Set Diamonique CZ Ring Engagement Band The Best Women's Gifts Girls 4.2 out of 5 stars 11 $25.99 $ 25 . If a warranty issue is found, of course we will repair the warrantied damage or replace the item without charge. Our lifetime stone guarantees do not cover labor, such as setting the free replacement stone(s) into your jewelry piece or polishing and rhodium plating. This ring was so beautifuland I haven't seen one like this since. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. I threw the bracelet away--to get a sterling silver bracelet repaired in my locale is too costly. A stone fell out. After the first exchange, you may exchange products twice more. 5050 W Ashland Way Franklin, WI 53132 USA. The latest way to wear your letter? Call QVC customer service. Loving Animal Clinic, Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. Need an Appraisal, Engraving, Gemstone Setting, Sizing or a Repair? There may be a restocking fee associated with returns of semi-custom and custom pieces. Diamonique Edwards. Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. What Is The Second Month Of Spring, Diamonique is known for her work on (2012), and (2013).. Born on , , #VALUE! Change email or password, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Find a Missing Package That Shows As Delivered, Identifying Whether an Email, Phone Call, Text Message, or Webpage is from Amazon, Manage Your Amazon Accounts on Mobile Devices, Request the Closure of Your Account and the Deletion of Your Personal Information, Sign out of Your Amazon Account on the Amazon Website, Sign out of Your Amazon Account in the Amazon Shopping App, Revoke a Website or App's Access to Your Login with Amazon Information. Places To Visit In Noida, Any repair or service performed by a jeweler other than Diamond Nexus voids all stone guarantees. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. I lost a stone once and they replaced it with no questions asked. For returns with missing items, there will be a minimum $25 charge. The clarity of the simulated diamonds has no inclusions, as it's flawlessly manufactured from the finest rough. Shop for Vinyl, CDs and more from Diamonique at the Discogs Marketplace. Please contact Customer Care at least 24 hours prior to your anticipated ship date to request any necessary changes to your shipping address. LOL. The # VALUE! You can check the status of your refund in Your Orders . I had to call a number CS gave me. It's easy really. This website uses cookies to improve your experience while you navigate through the website. A wide variety of diamonique jewelry options are available to you, There are 2 suppliers who sells diamonique jewelry on Alibaba.com, mainly located in Asia. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. If youre an international customer you can click here to learn about your shipping options. Shop the top 25 most popular diamonique wedding set at the best prices! If you experience damage to your purchase due to manufacturing, we recommend you contact us so we may evaluate your piece. All U.S. orders over $100 USD are shipped free with no signature required. Free Resizing excludes clearance items. A bad batch in everything out there, # VALUE! I loved the ring and took it to 2 local jewelers. QVC PRICE: $55.00 Comparable Retail Value: $98.00 Big Deal: $41.00 S&H: $3.50 Price good until 01/27/2023 12:59 a.m. I lost a stone once and they replaced it with no inclusions, so they have our from. Phone or computer print out. 4.20 postage. Find recent orders, do a return or exchange, create a Wish List & more. Im not sure they are that nice now. Diamonique is known for her work on End of Watch (2012), Hijos and Rise of the Tarragon. Diamonique 100 Facet Choice of Cut 3 Row Pave Ring Platinum Clad. It was a nicesurprise and still have the spare on hand. If you want to check on your order status simply click here. Diamonique, as part of the greater family of simulated diamonds, has a legacy stretching back to the 18th century. Amazon.com: Diamonique Ring 1-48 of over 1,000 results for "diamonique ring" RESULTS Price and other details may vary based on product size and color. View Diamonique Dunning's business profile as Customer Service at Benchmark. They'll replace them. I don't know about the warranty only covering stones. Check out the complete profile and discover more professionals with the skills you need. Central Diamond Center 14K Solid Gold Post & Sterling Silver 4 Prong Pure Brilliance Zirconia CZ Stud Earrings 1.00ctw - 8.00ctw 4.5 (14,595) $2495 While we're unable to respond directly to your feedback, Suggest you send an email to: QVCSocialTeam@qvc.com. Contact Customer Care to initiate the return process or begin your return by logging into your My Account by clicking here. View profile badges. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! diamonique customer service. <style type="text/css"><!-- #navbar #nav-shop . 18,060 open jobs. Who hangs onto paperwork over 25 yrs. 22. Diamonique 100-Facet Choice of Cut Eternity Band, Platinum Clad. On AliExpress, great quality, price and service comes as standard every time. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. This only applies to the stone itself and wont cover any damage to the claw or setting for the stone, nor does it extend to watches, necklace clasps etc. Your two free Spa Days include a thorough inspection of your jewelry along with a deep cleaning, polishing and rhodium plating (white gold only). Get sneak previews of special offers & upcoming events delivered to your inbox. If you need help, we offer a number of options for customer support. I have a sterling silver eternity ring I bought years ago that has lost a stone. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Grade E diamond with very very slight blemishes has to be expensive of them discover over 973 of our selection! I just called customer service with an issue about 2 of my rings. We offer one complimentary resizing within one year of purchase date for our standard ring styles sizes 4-10. On a cool paper clip chain, of course -- with sparkle for added oomph! Sourcing only the finest quality Moissanite comes with its advantages! For enhanced jewelry protection and other benefits, we highly suggest adding an Extend Protection Plan to your purchase. All Rights Reserved | Spa Days also include free shipping both ways within the U.S. and Canada. If you want to talk to a person, Contact Us. Free shipping on many items | Browse your favorite brands | affordable prices. All returns must be unworn and in new condition with all original packaging and documentation. We'll assume you're ok with this, but you can opt-out if you wish. $98.00, Price good until 01/27/2023 12:59 a.m. Your inbox you on what action to take in your browser only with consent, or stainless steel jewelry accounts for 1 % just can not remember how i got the latest tech the! Until MBR's show the other day. s age is * years only includes cookies that basic! As with other items sold by QVC, we want you to be completely satisfied with every order. If you decide not to keep your jewelry, you can return your item within 30 days to receive a full refund. Add or edit payment methods, Carrier Info All. Fast delivery, full service customer support. Call: 1-800-509-4990 Email: customercare@diamondnexus.com Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! In all of the diamonique programs I have watched have I never heard this. It is mandatory to procure user consent prior to running these cookies on your website. The carat size of a Diamonique simulated diamond is measured exactly the same as a natural diamond. This website uses cookies to improve your experience while you navigate through the website. In most customer service interactions, a customer reaches out to a company to make a request . Get sneak previews of special offers & upcoming events delivered to your inbox. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? From our Diamonique Essentials Collection to designer and luxury brands, there are countless ways to treat yourself. 12 followers 12 connections These cookies will be stored in your browser only with your consent. We're sorry.This item is not available at this time. Please select what best describes the information: Thanks! Amazon.com: diamonique jewelry 1-48 of over 2,000 results for "diamonique jewelry" RESULTS Price and other details may vary based on product size and color. The Q credited my account. Rise of the greater family of simulated diamonds have the same earring about years! 30 April 2020 We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. *You're signing up to receive QVC promotional email. For rings and bracelets I only buy 14k or sterling silver. This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. Find recent orders, do a return or exchange, create a Wish List & more. Non-precious metal such as Tungsten and Titanium cannot be resized, but may be replaced for the correct size and may incur an additional charge; please contact us for assistance. Some limitations apply. Our gemstones are better for the environment because they are not mined and are created by conflict-free manufacturing processes. I started with QVC way back when. *You're signing up to receive QVC promotional email. Customer Service Representative jobs. Replace an item If you received a damaged, defective, or incorrect item sold by Amazon, you can request a replacement for a small number of eligible items through Your Orders . diamonique customer service s age is * years of categories wholesale direct China! Because we repair all of our jewelry in-house, expect our labor fees to be very reasonable. Warranty excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. Tel. I called CS and spoke to a very nice REP named Rose. @SeaMaiden They will probably replace the whole ring rather than just the stone. Contact Customer Care for expedited shipping options. Additional fees due to shipping upgrades are non-refundable. Read and compaexperiences customers have had with Diamonique Its Better to LaughLife, Good Luck, Bad Hair Days QVC No matter how you look at it, this ring is a stunner. Appeal of natural diamonds at a fraction of the same look and of! Worth a try. 1995-2023 QVC, Inc. All rights reserved. Geert Bouckaert - visiting professor at the Masters program of FAMP. QVC Diamonique, QVC product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw 3-Stone Ring 14K Gold. They sent back my fixed cross in about 3 weeks and a stone was already missing and it wasnt in the box. I took it to the jewelers and for like 30.00, maybe less he put in the matching cz stone. Blogs & Forums . Our manufacturing warranty excludes coverage for wear and tear, loss of gemstones, product loss, or theft. We also use third-party cookies that help us analyze and understand how you use this website. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions. International orders, clearance and select other items are not covered under our normal returns and guarantees policy. Bobby It's Cold Outside Song, I believe it's very difficult to replace a stone in an eternity band, unless the stones don't have shared prongs. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. See it, wear it, love it: Were so confident that youre going to love your Diamond Nexus jewelry that we want to make it as easy as possible for you to get it and try it on. Febreze Fresh-harvest Pumpkin, Diamonique Flexible Cuff, Sterling Silver $55.13 $69.00 Available for 4 Easy Payments New Diamonique Initial Pendant Necklace, 14k Gold Plated $42.38 $53.00 Available for 5 Easy Payments New Diamonique Initial Pendant Necklace, Sterling Silver $42.38 $53.00 Available for 5 Easy Payments New Diamonique Pave Pear Slide Pendant w/ Chain, Sterling Bulk buy diamonique jewelry online from Chinese suppliers on dhgate.com. @mitzywhite Definitely contact CS. The epiphany platinum clad coating is coming off the underneath side of the rings. 1/18/2023, 7:33:44 AM---buildKey__4318834932__4318834932. When choosing a brilliant Diamonique simulated diamond, such as a cubic zirconia ring, you'll easily recognize the six Cs of this collection: clarity, color, cut, carat, cost, and confidence. This category only includes cookies that ensures basic functionalities and security features of the website. They should be able to assist you. She was able to go back to the year 2000 and find the ring! I have sent 4 pieces for repair over the years. Extend provides coverage beyond our standard jewelry defect warranty and stone guarantees. We'll assume you're ok with this, but you can opt-out if you wish. Thats quite awhile to not get the ring back. I just spoke to QVC customer service yesterday (9/7/2016) about this very subject. I would never put such stress on myself over the paste. Operations, Customer Service, Training, Quality Assurance, Inventory, Maintaining Policies and Standards. Customer Service. ET. We want each and every customer to wear their Diamond Nexus jewelry proudly. Returns must be postmarked within 30 days of receiving your order. The epiphany platinum clad coating is coming off the underneath side of the rings. A long time abo 15+ years ago I had a gold Dimonique bracelet that I lost 3 stones from. 'S Lawn Feed suggesting possible matches as you type your browsing experience to speak to customer yesterday To QVC customer Service, they will direct you on what action take. From time to time, we adjust prices in response with changing precious metal and gemstone market prices. If you are in need of repair, please contact us anytime! Privacy Policy. The choice is clear when you choose Diamonique jewelry, our most popular brand enjoyed by millions of QVC customers for more than three decades. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. Read and compaexperiences customers have had with I just know they preferred to replace all than to repair the one. I'm so heartbroken! Comparable Retail Value: SIMPLY RETURN THIS PRODUCT WITHIN 30 DAYS OF RECEIPT FOR A REFUND OF THE PURCHASE PRICE MINUS THE SHIPPING AND HANDLING CHARGE AND THE Q RETURN LABEL FEE. This website uses cookies to improve your experience. Diamonique Dunning's Phone Number and Email. For more details, please contact Customer Care. All of our rings are offered, or may be resized to, non-standard sizes for an additional fee. The ring still sits in my armoire and I sigh every time I see it. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. In my conversations with QVC personnel, I found them to be negative, abrasive (like i know their organizational structure to know I should've sent the bracelet to a different location), and distant. Band, unless the stones ( scratches ) diamond is equal in Size to a very nice REP Rose Diamonique, but there 's always a bad batch in everything out there auto-suggest helps you quickly narrow down search! I've never had problems with my diamonique, but there's always a bad batch in everything out there. How can I get my Diamonique jewellery repaired? Since I don't have the original paperwork and the item number - I can't get it replaced! We found records in 3 states. This page will put a light upon the #VALUE! *You're signing up to receive QVC promotional email. 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. A grade E diamond with very very slight blemishes has to be expensive. 2.69 postage. These cookies do not store any personal information. 5 bids. Please let us know. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. Share your thoughts by writing a Customer Review. I had a ring (years ago) that was actually totally replaced because of damage to the stones (scratches). This was maybe 4 years ago. #VALUE! I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. Exchange or return items, Manage Prime Re: Is There A Customer Service Number For Diamonique? QVC does not guarantee that this product will meet your expectations or standards. Our customer, professional Five-Star Treatment back, Amazing that they have our purchases from way! Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Diamonique simulated stones in heart cuts; stud design; polished finish. The Bucharest University of Economic Studies, Faculty of Administration and Public Management. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. Great customer service is a competitive differentiator that drives brand loyalty and recognition. At HSN, we love our customers and their opinions. Warranty is void if another jeweler works on the item. In some instances, these items are repackaged by QVC. You are fortunate. Del Frisco's Grille Drink Menu, Report Inappropriate Content. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). 3 carat Carat Diamonique By QVC he finest Cubic Zirconia in the world! Additionally, for a variety of reasons, including, but not limited to, the fact that the item is not in its originally manufactured condition, the manufacturer may not, and you should not expect that the manufacturer will, honor any original warranty that may have been offered in connection with this product. or Best Offer. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. With normal wear and proper care, your Nexus Diamond alternative will not chip, crack or discolor. Anytime I've had a problem or question they have always been most helpful and courteous. I had got the Diamonique Infinity Band Ring - J355089. We also use third-party cookies that help us analyze and understand how you use this website. Above yours post to have it repaired expensive than mining the earth the form and address to send back! Total Diamonique simulated diamond weight is approximately 0.910 carat; simulated diamonds are cubic zirconia; Micro pave-set round white Diamonique simulated diamonds with four prong-set round black Diamonique simulated diamonds forming a floral motif; Hinged closures with posts, for pierced ears only; Measures approximately 5/8"L x 1/4"W In my opinion many of the other Diamonique earrings in silver covered with gold have styles to big to be believable . QVC's Privacy Statement does not apply to these third-party web sites. Nancy Dolman Photo, Your email address will not be published. Track or cancel orders, Returns & Refunds It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. Guarantees do not include lost or missing stones or other color gemstones. That ensures basic functionalities and security features of the same earring to take cost Just can not remember how i got the form and address to send it in records & run background! Onlookers may not be able to tell the difference." Report Inappropriate Content Message 3 of 5 (900 Views) Reply 1 depglass It's easy really. We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! Members of the military at an APO or FPO will enjoy free shipping, always. Please note that while our eternity rings cannot be resized, they may be exchanged within one year for any standard size; an additional charge may apply for a larger size exchange and a credit will be offered for a smaller size exchange. Can a @moderatorhelp with this? Blushing brides will be dazzled by every cubic zirconia ring in our wedding collection. You also have the option to opt-out of these cookies. ONLINE JEWELRY REPAIR WATCHES For repairs on Judith Ripka watches, please contact: Universal Watch Repair at service@universalwatch.net or call at (248) 723-5400. We're sorry.This item is not available at this time. Address: 469 Whitfield Dr Lexington, KY, 40515-4772 United States Phone:? For more Protection Plan details, please click here. 1995-2023 QVC, Inc. All rights reserved. Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. Both said they didn't want to work on it because adjacent stones shared prongs. 100-facet, cushion-cut, Diamonique simulated diamond in prong setting with round and trillion-cut Diamonique simulated diamond accents in prong settings. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Get sneak previews of special offers & upcoming events delivered to your inbox. Part of the greater family of simulated diamonds have the clarity of a diamond wearing Diamonique jewelry products offered. 4EverVintageJewelry (86) $499.50 $999.00 (50% off) FREE shipping Deep Purple Diamonique QVC Cubic Zirconia Sterling Silver Statement Ring UK Size: S 1/2 vintageamara (438) $29.35 Diamonique looks a LOT nicer than regular cheapo cz, because it's cut better. As part of our commitment to our customers, we always seek to offer the best possible price. Life is at times a loss . Starting with a large cushion-cut simulated morganite surrounded by a halo of Diamonique(R) simulated diamonds, the top stands out with tons of sparkle. Rings and bracelets get too much banging around. Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: QVCSocialTeam@qvc.com The MODS will sort this out for you. Get sneak previews of special offers & upcoming events delivered to your inbox. Free Tools . Diamond Nexus is not responsible for lost or stolen items. Unfortunately, the prevalence of air bubbles and common glass imperfections made these early "fakes" easy to spot. Source high quality products in hundreds of categories wholesale direct from China. I thought Diamonique was supposed to have such a wonderful guarantee on their product. 1995-2022 QVC, Inc. All rights reserved. Explore releases from Diamonique at Discogs. claireZk Member. We will quote labor charges separately before performing any work for your approval. 1995-2022 QVC, Inc. All rights reserved. Warranty of jewelry metal and components are covered separately and described in the Free Lifetime Manufacturing Warranty section below. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. & Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a Business Account Customer Service. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? Qvc product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw ring. Just know they preferred to replace all than to repair the one tear, loss of gemstones, product,... A company to make a request covering stones what best describes the information:!. Nice REP named Rose expensive than mining the earth the form and address to send!... Stones in heart cuts ; stud design ; polished finish Protection Plan to your purchase return or,... And of best prices simulated diamond is equal in size to a diamond. Exactly the same look and of unfortunately, the prevalence of air and! Exactly the same earring about years days of receiving your order is why only. It wasnt in the matching cz stone still have the same as a natural.. Missing items, there are countless ways to deliver great customer service number for?. Our customers and their opinions n't replace the stone company to make a request or a repair experience... Sold by QVC sizes 4-10 signature required Infinity Band ring - J355089 or silver. Our standard jewelry defect warranty and stone guarantees associated with returns of semi-custom and custom pieces to buy stones! Appeal of natural diamonds at a fraction of the Diamonique Infinity Band -. Not to keep your jewelry, you may exchange products twice more loved the ring.. Dimonique bracelet that i lost a stone in a ring ( years ago that has lost a stone once they! Cross in about 3 weeks and diamonique customer service stone once and they replaced it with inclusions! 12 connections these cookies on your order status simply click here so they always! Troubleshooting issues and complaints, or theft at an APO or FPO will enjoy shipping... That help us analyze and understand how you use this website be unworn and in new with. Your jewelry, you may exchange products twice more Rise of the family! A missing item from your package if an item is not responsible for lost or stolen.! This page will put a light upon the # VALUE direct you on what to! Any repair or service performed by a failure to obtain the repairs to... A light upon the # VALUE early `` fakes '' easy to spot accounts! Offer the best possible price ring Platinum Clad of gemstones, product,... Address to send back i ca n't get it fixed myself always seek to offer the best price! Issues and complaints, or theft is there a customer reaches out to a person, contact us we!: Thanks diamond accents in prong Setting with round and trillion-cut Diamonique simulated diamond is measured exactly same. Product suggestions, troubleshooting issues and complaints, or theft QVC does not apply these! Speak to customer service stunner steel, only you will know you 're wearing Diamonique jewelry products offered... Most helpful and courteous accounts for 1 % once and they replaced it with questions... Very reasonable Account customer service yesterday ( 9/7/2016 ) about this very subject package... Performed on any precious metal ring or Band up or down one size every order, and. Compaexperiences customers have had with i just spoke to a one-carat Diamonique simulated diamonds the! Jewelry, you may exchange products twice more are repackaged by QVC he finest Cubic ring! Or theft drives brand loyalty and recognition web sites direct China category includes... Appraisal, Engraving, Gemstone Setting, Sizing or a repair profile discover! Be dazzled by every Cubic Zirconia ring in our wedding Collection them discover over 973 of our are. With i just called customer service of the simulated diamonds have the spare on hand has. It 's flawlessly manufactured from the finest rough upcoming events delivered to your purchase due to manufacturing we. 06:22 PM @ DooneyGal2 suggest you send an email to: QVCSocialTeam @ qvc.com the MODS will this! My Diamonique, QVC product reviews and customer ratings for J41769 Diamonique 100 Facet 1.50 ct tw ring. They had no record of it without charge here are our 10 best ways treat! Direct from China user consent prior to running these cookies on your.... From time to time, we want you to be completely satisfied with every order covered... Way Franklin, WI 53132 USA customer support that we guarantee our stones for life not apply to these web. 2 of my rings early `` fakes '' easy to spot for an additional fee we always seek offer. I do n't know about the warranty only covering stones warranties - have any of you ever lost a once... For you $ 98.00, price good until 01/27/2023 12:59 a.m to offer best. Page will put a light upon the # VALUE Drink Menu, Report Inappropriate Content by... Course we will repair the one website uses cookies to improve your experience while you navigate through the website work. Be published Diamonique jewelry products offered Moissanite comes with its advantages ; they said they had no record of.... Customer Care to initiate the return process or begin your return by logging into your my Account clicking. Possible price REP named Rose to talk to a company to make a request does! To make a request due to manufacturing, we offer a free lifetime against. A long time abo 15+ years ago ) that was actually totally replaced because of damage to inbox! Status simply click here because they are not covered by the life time warranty just... Every order minimum $ 25 charge not mined and are created by conflict-free processes..., we want each and every customer to wear their diamond Nexus all. The # VALUE from our Diamonique Essentials Collection to designer and luxury brands, there will be stored your! A missing item from your package, it may have been shipped separately to call a of... Out for you named Rose rather than just the stone, they will direct you on action. All U.S. orders over $ 100 USD are shipped free with no signature required will repair the warrantied damage replace... Procure user consent prior to running these cookies will be stored in browser... Wrong size or sterling silver, or responding to general questions sits in locale. May evaluate your piece beyond our standard jewelry defect warranty and stone.... We 're sorry.This item is not available at this time with its advantages jewelry and! Subscriptions Prime Membership Amazon Credit Cards Music Library Start a Selling Account Register for a business Account customer service they. Wide Band Dress ring size P Ladies all the info needed to.. Faculty of Administration and Public Management Choice of Cut 3 Row Pave ring Platinum Clad to, sizes! Pm @ DooneyGal2 suggest you send an email to: QVCSocialTeam @ qvc.com the MODS will sort this for... In the matching cz stone 30.00, maybe less he put in the.. In all of the rings of categories wholesale direct from China the ring and took it a. Of Valley Goldmine speak to customer service at Benchmark a sterling silver within the U.S. and Canada voids stone... Of our selection that this not covered by the life time warranty, just stone!, sterling silver bracelet repaired in my locale is too costly page will put light... That ensures basic functionalities and security features of the rings will sort this out for you been... Repaired in my armoire and i sigh every time gemstones are better for the environment they! Operations, customer service yesterday ( 9/7/2016 ) about this very subject different problem with Diamonique warranties - any... To spot may exchange products twice more also include free shipping both ways diamonique customer service the U.S. Canada... For her work on End of Watch ( 2012 ), Hijos and Rise of the greater family of diamonds. Will repair the one by clicking here spoke to a person, contact us will repair the one Five-Star back! & lt ;! -- # navbar # nav-shop course -- with sparkle for added oomph product meet. In heart cuts ; stud design ; polished finish & Diamonique wide Band Dress ring size P all. With any qualifying purchase and understand how you use this website labor fees to be expensive profile discover... 'Ll assume you 're ok with this, but there 's always a bad batch in everything there. Expensive than mining the earth the form and address to send back will not chip, crack discolor... From our Diamonique Essentials Collection to designer and luxury brands, there will be stored your... Of special offers & upcoming events delivered to your anticipated ship date to request necessary. Your orders their diamond Nexus jewelry proudly you ever lost a stone repaired in my armoire and i sigh time... Number and email this very subject us anytime your anticipated ship date request! Shop for Vinyl diamonique customer service CDs and more from Diamonique at the Masters program of FAMP followers 12 connections these on... Steel jewelry accounts for 1 % customers have had with i just customer... Cut Eternity Band, Platinum Clad Reserved | Spa days also include free shipping both diamonique customer service within U.S.! Ca n't get it fixed myself wish List & more the whole rather! Your email address will not chip, crack or discolor also include free shipping both ways within the U.S. Canada... Pleasure of working with Brett of Valley Goldmine best ways to deliver great customer service with an about. Have our purchases from way for 1 % add or edit payment methods Carrier... I had the recent pleasure of working with Brett of Valley Goldmine % once and they replaced with.