With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Tuition Reimbursement. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. Thanks so much for taking the time to leave a review! Okta Browser Plugin protects your passwords and securely logs you into all your business and personal apps. (sales@liveops.com) Press & Media. Create success for our clients by working cross-functionally to build strategies that maximize program results. The background/credit check requires a $45 processing fee paid directly to our vendor. Get started on your new home business Flexibility. You are using an unsupported browser. Enjoy the freedom and flexibility of being your own boss. This te. FLEXIBILITY AT SCALE. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. VirtualFlex is more than just a contact center model. Its not easy to find a flexible team of experienced agents who understand your brand. Our empathetic agent community has experience with one-to-one patient engagement across several different disease states. Import the user attribute schema from the application and reflect it in the Okta app user profile. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. Documenting details of calls and customer interactions. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. We work in service of our Agents, Clients, and Employees. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Empathy is part of Liveops agents DNA. Your email address will not be published. The hardest part of the job is when the call volume is low. This login is to access our Shiftboard online scheduling and people management system. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Liveops appeals to an agent profile with the soft skills and life experience to align with patient populations. We didnt just evolve the remote contact center model, we revolutionized it. 5.0. Pay, Vacation time, You get to work from home. They are empathetic and committed to each interaction with your customers. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Returns the exact phrase match within quotes. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. We use cookies to improve your experience on our website. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. I use the money to take my grandchildren shopping or on day trips. I am being paid to do what I enjoy, which is helping people. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Liveops exists to improve people's lives, and . Liveops agents have the understanding and program-specific certifications needed to not only enroll and onboard members and patients into your program, but also encourage them to stick with it and remain compliant with your product or device. Want to become a Liveops agent? Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops Nation agent news. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. You can also manage cookies in your browser settings. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. Sign an Independent Contractor Agreement. You are paid for talk time only and without talk time, there is no pay. The agent community comes together . ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. 1099 Independent Contractor offers no benefits, Paid by the minute. Remember me. Passwordless. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Log in. Accounts can be reactivated if the app is reassigned to a user in Okta. You are your own boss and set your own hours so there is a great work/life balance. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. This network has hard skills in your industry, and soft skills from life experience. Client opportunities may have additional requirements, including expanded client-specific certification. Pros. Our omnichannel support solutions allow our agents to meet your patients in their preferred communications channel. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. Earning potential. Virtual Agents | Blog. So how much can you earn? Join Liveops Nation and experience the freedom and autonomy of being self-employed! Quickly assessing customer needs and providing sound solutions. We believe every voice matters. Login GM Regional Customer Care Operations, major utility. It's a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Register Your Virtual Call Center Company | Arise Work From Home To accept cookies continue browsing as normal. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Universal Login. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Liveops regularly hosts well-attended, agent-focused events. Freedom. This means you can choose when, where, and how often to work! We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Forgot Password - LiveOps Inc. IT Support to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Flexibility. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Push existing Okta groups and their memberships to the application. If this is your first time hearing about Liveops and you are thinking of applying, check out my other video about Liveops HERE https://youtu.be/UNdtdSYpq-8And APPLY to Liveops HERE https://infl.tv/kxbdShow Notes Intro 0:00 UPDATE 1:111 IWIK #1 2:182 IWIK #2 3:053 IWIK #3 4:284 IWIK #4 5:045 IWIK #5 5:366 IWIK #6 6:257 IWIK #7 9:538 IWIK #8 11:239 IWIK #9 14:56 IWIK #10 16:21 BONUS watch to see Outro 20:43 My purpose with any content I create is to make others aware of all the opportunities that are available to them to create income online.My Cambly Referral Link: https://www.cambly.com/invite/DAESHA2?st=031321\u0026sc=4BLOG: www.teacherdaesha.comConnect with me on social media:IG: https://www.instagram.com/teacherdaesha/LinkedIn: https://www.linkedin.com/in/teacher-daesha-tefl-3845321ab/Twitch: https://www.twitch.tv/teacherdaeshaTip Jar: Buy Me A Coffee https://www.buymeacoffee.com/teacherdaesha Paypal https://paypal.me/teacherdaeshaQUESTION - Have a question about starting a side hustle, teaching online, or anything else? Forgot password? Answer. Conducting inbound/outbound customer service calls. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Remote Call Center Representative Job in Lost Nation, IA at Liveops Set your own schedule to work around your life. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Copyright 2023 Liveops, Inc. All rights reserved. I like to help people. Liveops - YouTube 7,827 Followers. Duo Security for MFA | Okta. Copyright 2023 Liveops, Inc. All rights reserved. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Liveops energizes agents through rewards and recognition. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Contact UsBecome an Agent. The only downside is (and it hasn't always been like this) but they have been over hiring and you may find yourself vying for the hours to make a living. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Agent Login. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged . Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . Sign In | Liveops - WebCE When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Please update your browser to the latest version on or before July 31, 2020. We source for impact by empowering and celebrating those with initiative. Liveops (@Liveops) / Twitter Liveops Agent Community - Liveops View our background and credit check requirements here. Continuing Education and CPE Course Catalog | Liveops - WebCE All rights reserved. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Liveops Agent Portal And Liveops Nation Com You are using an unsupported browser. About Liveops. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Learn about Liveops Enterprise Solutions Click Here . Disability Plans, Learning Opportunities Join the company voted one of the Best Places to work in Arizona. The agent community comes together . How Right Time Schedules Translate to Enhanced Customer Experience Outcomes, Scalable contact center solutions drive results in healthcare, Fueling company growth and patient health a healthcare case study. Thank you for sharing your experience with everyone! The cons are being able to work in your own home. Their consistency, professionalism and customer service are unparalleled in the industry. Work outside the perimeter. . Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Add this integration to enable authentication and provisioning capabilities. Save my name, email, and website in this browser for the next time I comment. Online continuing education and CPE course catalog for insurance professionals, CFP, CPA, Enrolled Agents, and Tax Preparers. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Creates or links a user in the application when assigning the app to a user in Okta. Support. Improving Peoples Lives. Grow your home business through Liveops client network, working with the brands you know and love. Be prepared to dynamically scale your platform with virtual agents that can mobilize within hours. Also shoutout I recommend both new and veteran agents watch this entire video. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Dorm Decor Ideas || Explore Detailed Information. We endeavor to do the right thing, every time. The background check requires a $24.99 processing fee paid directly to our vendor. The workplace culture is amazing. Customer Service Job in Dayton, OH at Liveops - ZipRecruiter Public Relations e-mail (press@liveops.com) Locations. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Im also a nurse. The average Liveops salary ranges from approximately $21,667 per year for Virtual Assistant to $181,757 per year for Software Engineering Manager. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. IT Support Logo. If you love helping improve peoples lives we want you to work with us. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Are you an employee? "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Independent Contractor Management - Openforce At Liveops, we believe in improving people's lives no matter where, when, or how they work. We use cookies to improve your experience on our website. If you have not created a ticket yet then you would need to register or create a new ticket to begin. If not, reach through the comment section. Liveops is a legitimate company. @Liveops. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Earning potential. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops Agent Portal Okta - Explore Recent Working at Liveops: 947 Reviews | Indeed.com Click here for technical info. The background/credit check requires a $45 processing fee paid directly to our vendor. !#liveops #seoulbox #onlineincome Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Post in the comments section of this video.Thank you for 2,360 subscribers! Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Learn more about us at www.liveops.com. HSA and PPO Options Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. 3,309 Following. Liveops agents are an extension of your company, and strengthen your brand with every interaction. Norms exist to be challenged. option Add a new device appears in Duo Mobile settings. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Flexibility. Remote Call Center Representative Job in Waynoka, OK at Liveops However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. The VirtualFlex platform delivers the right agent at the right time, with the right results. Liveops. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Agent Sign-In. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. - Liveops The modern contact center. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Or, sign in using: Login using Okta. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Note from the editor: The author, Shelly Strom, is a longtime freelance . View our background and credit check requirements here. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. The background/credit check requires a $45 processing fee paid directly to our vendor. View our background requirements here. Please update your browser to the latest version on or before July 31, 2020. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. The background/credit check requires a $45 processing fee paid directly to our vendor. LiveOps Inc. Login to track your existing support requests. Thats what were there for. Liveops Agent Portal Login The modern contact center. Virtual. Flexible. Efficient. - Liveops irda online agent registration portal& 39, liveops agent portal and liveops nation com. Liveops - Forgot password - SAP Litmos We call this agent community Liveops Nation. 2-4 weeksMost training is 2-4 weeks. With Liveops Nation behind you, the. Autonomy. Sign an Independent Contractor Agreement. The world class support of Liveops and unparalleled access to world-renowned clients. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. To find out more, read our Privacy Policy and Cookie Policy. Job Work/Life Balance. Push either the users Okta password or a randomly generated password to the app. My only issues with liveops is the pay amount and the delay in receiving my pay. Sign-On: Liveops Agent Services LLC Site. The pay is great and is based on talk time. . We use cookies to improve your experience on our website. Work From Home With LiveOps Virtual Call Center - Symphony Talent Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. The application can be defined as the source of truth for a full user profile or as the source of truth for specific attributes on a user profile. The best agents arent looking for part-time. Find Out How & Apply . Website. They want right-time. Our scalable platform lets agents define their availability. Your patients health is your top priority. This means you can choose when, where, and how often to work! Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. You can also manage cookies in your browser settings. Managing multiple systems, programs, and screens simultaneously. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. https://www.liveops.com . Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Its why weve led the industry in virtual flex agent services for more than 20 years. We are passionate about the agent experience, because we know agents have many choices in their careers. From answering difficult questions to help protocol compliance and retention, Liveops virtual agents ensure a high-quality experience in a safe and secure environment. VirtualFlex solves for that. Want to become a Liveops agent? Groups can then be managed in Okta and changes are reflected in the application. Dont let the next surprise get in the way of delivering a great customer experience. My Job Search How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Copyright 2023 Liveops, Inc. All rights reserved. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Teams include: Client Results. To find out more, read our Privacy Policy and Cookie Policy. Build a thriving work-at-home business providing remote customer service for top brands. When unexpected events occur like global pandemics health needs can rapidly change. https://explorerecent.com/is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Liveops agents are certified on your program and procedures, so they can be a go-to resource for your members. What I wish I knew the first time I filed self-employment taxes. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. Remote Call Center Representative Job in Gastonia, NC at Liveops best www.shiftboard.com. Attack Protection. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To accept cookies continue browsing as normal. Hard to get in contact with managers for help. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. With this strategy, everyone wins.

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