Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. Additional information can be found in our FAQs and on the ticket details pages. 0 . Viagogo 'refusing to refund fans' for gigs cancelled in pandemic Why is the price printed on the ticket different to what I paid? Always remember anyone can post on the MSE forums, so it can be very different from our opinion. ; . If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? 6.9 Change or Suspension of Site. This is not OK and I would not use Viagogo again. I don't know if I need to talk. You consent to the exclusive personal jurisdiction and venue of Swiss courts. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. You will need a username and password to access the Site and use the Services. viagogo charge for cancelling sale 2.7 Making an Offer. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). ComplaintsBoard.com is a leading complaint resolution website on the Internet. It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. 2.1 Requirements. (More than triple the price of 3 tickets). You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by Us, other than a Tax invoice if relevant and if requested by the Buyer and viagogo . viagogo charge for cancelling sale - interiorstate.com You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. Please note that service fee amounts may vary by event and are subject to VAT. . - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. mrs browns boys show tickets - no tickets. 3.2 Other Information. To sell tickets, a Seller lists the tickets in the Site database. Please note this does not include any VAT that may be payable on fees We are required to pay. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. Copyright 2017 viagogo. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. We will also add sales or value added tax on our fees as applicable. 2.6 Making an Offer. viagogo - Buy & Sell Concert, Sport & Theater Tickets This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. But is it legal for Viagogo to charge me such extortionate fees? 2.12 Ticket Fulfillment. If You do not qualify, do not use the Services. We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). eventually got a call back at about 5 oclock to be told had to pick tickets up from a hotel and when we got there joined the queue.I am very upset at my treatment over this especially as we had to pay quite a premium on tickets and got a terrible service not knowing if we was going less than 24 hours from start. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. viagogo charge for cancelling sale - oshawanewhome.ca Note that Your payment may be withheld if you violate this clause. viagogo allows individuals to sell unwanted tickets on its platform. viagogo charge for cancelling sale. You and We are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. After reading a lot of negative reviews, I had second thoughts. To sell tickets, a Seller lists the tickets in the Site database. My parents went as a birthday present to find it outdoor in a field not in the castle with a crowd of 2000. Just before I paid for them a huge amount was added for VAT and 'costs'. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. Viagogo says I've been paid but the bank transfer never took place. It's the same with ticketmaster resale, it states it clearly in the t&c's, and it can be a very expensive exercise if you don't go through with the transaction. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. 7.3 Additional Policies. viagogo - Buy & Sell Concert, Sport & Theater Tickets 2.8 Payment Authorisation. 2.3 Username and Password. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. 6.2 Waiver of Consequential Damages; Liability Limit. I will expect a response including an apology, I will then be forwarding invoices for fincial loss and will compensation for your irresponsible actions and service. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. 7.2 Copyright. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. I also don't have my tickets either! You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. https://www.businessinsider.com.au/the-incredible-story-of-h. I just bought tickets (15th June 2017) for Cat Stevens in Auckland with Viagogo. I want to go to the rearranged concert or receive a full refund as the error was Viagogo's. viagogo AG is registered in Switzerland, Company No. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. If you have any further enquiries please visit our help centre. To register, You must provide your real name, address, phone number, and email address. 13th June 2017 - made a call to the customer service and was told to email Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. I confirmed the sale and wanted to ship the tickets over. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? viagogo charge for cancelling sale. shawn mendes tickets order no [protected]. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. Tickets may be substituted with comparable or better seat locations without the Buyers approval. 5.2 Violations, Termination and Suspension. You agree that We are not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. I'm aware that these tickets are in high demand, and this will be their last concert in the UK, so I managed to scrap together enough cash for a band I've been waiting my entire life to see. Profitable Tips About Online Casino Sites. I think they should refund the fees, and they should CLEARLY state, along with the very first mention of the ticket price, what the handling fee is. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . PREAMBLE In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Especially for a more obscure event where they dont have huge turnover of tickets. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. viagogo - Buy & Sell Concert, Sport & Theater Tickets This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Ring me or give me a real number to call I confirmed the sale and wanted to ship the tickets over. 6.10 Notices. We are not involved in the actual transactions between Buyers and Sellers. 2.9 a) Exception to Sellers Obligation to Confirm. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. women's ray ban sunglasses sale; cnut the great cause of death. I'm from singapore and my number is +65 [protected]. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. Takes a few years for people to realise they are dodgy. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. 1.1 Introduction. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. it says No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. 6.5 Tax Indemnity. 5.1 Investigations. most common verbs in french; affordable housing lotteries in massachusetts; tendai chatara height; minnie mouse telephone target In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. viagogo charge for cancelling sale - shopsindian.com In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. I'm confused. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. We do not charge any fees for relisting tickets that you have originally purchased from us. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. I want to raise this as an official complaint as trying to resolve this previously has simply not worked Claim it and get a lot of features. During the purchase process, there was some small print saying "+vat and fees", but it wasn't until after putting in all my credit card details that the fees were actually stated. viagogo charge for cancelling sale - emhea.com We use you're site often and I am very disappointed with the lie you sold. The Sellers and the Buyers are hereafter jointly referred to as the Members. I wrote to your office requesting refund under 14 days and was ignored. order was cancelled! So why is it my responsibility that the buyer must go to the event having bought the tickets? Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. We attempt to ensure all tickets are delivered in time for the event, time scale permitting We may require a venue or box office collection (pick-up). I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. Such notice shall be deemed given one business day after the email is sent. Why is the price printed on the ticket different to what I paid? When We receive an offer by credit or debit card, We obtain an authorisation from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. In its FAQ for Can I cancel my sale? Absolutely no empathy from your customer service agent who put the call down when I asked to speak to management. 0. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? Their reply was that it is to gurantee the tickets are valid and the buyer is not denied entry on the day of event. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 5.2 Violations, Termination and Suspension. If the Seller is required to account for VAT (UK or other) on the sale of the ticket, the Seller should include the VAT (i.e., total) price when setting ticket prices on the website. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. When We receive an offer by PayPal, We will obtain an authorisation from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees.

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