You will need to check your code to ensure that you are not passing more than the maximum value of 7,500 characters and that there are no additional spaces being passed as these will be determined as additional characters. Tell us the name of the card under that. The server received an invalid response from the upstream server while trying to fulfil the request. Transaction is not allowed without 3D secure authentication. Card failed the LUHN check. The card number has failed our validity checks and is invalid, Merchant session key or card identifier invalid, Operation not allowed for this transaction, This refund amount will exceed the amount of the original transaction. You will need to check your code to ensure that you server doesn't send more than 200 characters each time. If you are providing a value which has more that 20 characters then you will receive this system message. You will need to use a different card if you wish to proceed with the transaction. You will need to ensure that your code is not sending more than 20 characters within this field and that no invalid characters are being sent. This Refund would exceed the amount of the original transactaction. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. One or more of the specified already exists for the merchant number/currency combination. You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. To check the you are sending the correct card type, please see the following FAQ: www.sagepay.com/help/faq/how_can_i_test_the_different_card_types. This system message is only generated if you are using the Direct integration method and the card type field you are submitting to us is the incorrect length. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. Values such as PAYMENT, DEFERRED, REFUND etc. You will not be able to enter more than 200 characters in the card address box on the payment pages. rev2023.3.3.43278. To correct this issue, you will need to check your code to ensure you are submitting the correct value. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. VOID operation is not supported for PAYPAL transaction. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. A valid value is required,this must be value between 0 and 100000.00. An active transaction with this VendorTxCode has been found but the TxType is different. Created on June 21, 2013 Problem: This payment method is not supported by our system I want to use a visa card, i put all information required, but when I try to use, this error displays: This payment method is not supported by our system .. This will cause the payment pages not to appear and generate this error. You will only be able to perform a VOID against a transaction once. The request to VOID a transaction was Successful. This will be due to the transaction timing out and will result in transactions not being authorised and being registered as failed payments. Everything worked as expected and a new resource has been created. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. The Vendor or Vendorname format is invalid. If you have not supplied the correct value in the RelatedVPSTxId field, have not submitted it in full or it is incorrectly formatted then you will receive this system message when our systems try to validate the post. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. Only zero or positive decimal values, to 2 decimal places. Alongside this the error can be caused by the card number being entered incorrectly thus creating a completely new card number that is recognised or registered as a range. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. Form transactions are disabled for this vendor in the test environment. The TxType requested is not supported on this account. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. Exceeded the allowed amount of commands to execute. System boots fine with secure boot off. It should contain no more than 40 characters consisting of letters and numbers only with no spaces or special characters. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. When the card number is entered into the Opayo system we use the range to identify the card type, and validity of the number before processing the transaction. You will need to check the content of the VendorEMail field to ensure that the e-mail address is valid. The card type field contain a value which specifies the card that is being sent to us. If you are RELEASE a transaction after it has been ABORTed, you will receive this system message. The end date is more than one month after the start date. You will receive this system message if you are passing an amount that is outside of the supported range. Please reveiw the information your server is posting to the Sage Pay server. The request was unsuccessful to the server being down or overloaded. If you are wishing to accept American Express, JCB or Diner cards, it is likely that you will need to contact these merchant acquirers directly to obtain a new merchant number. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. You may need to zero pad your ip address so that each number block contains three digits. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release. The request was unsuccessful because the URL specified is longer than the server is willing to process. A required parameter is missing. This URL must be http:// or https:// and be less than 255 characters long. If you have received this system message, you are passing across shopping basket information to Sage Pay, however the format of the information is invalid and unable to be read by the Sage Pay servers. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. The NotificationURL field must contain a Fully Qualified Domain Name pointing to the externally visible page on your site. The vendor does not match with the vendor who registered the token. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. Incorrect Percentage value entered. If you are providing a value which has more that 200 characters then you will receive this system message. The resource requested is no longer available and no forwarding address is available. The Authorisation was Declined by the bank. Please try a different card. You must have a valid merchant number set up on your Sage Pay account, that support each card type you pass. Your transaction registration must contain a Description field which contains a brief (100 characters or less) description of the transaction being performed. If the card being used is a newly issued card it is likely yet to have been added to our systems. You will need to contact the Sage Pay support team to notify them how you generated this error message to enable them to look into the cause further and escalate to their live development team. Error: only 0 Devices available, 1 requested. Requested Range Not Satisfiable : The request included a Range request-header field, and none of the range-specifier values in this field overlap the current extent of the selected resource, and also the request did not include an If-Range request-header. Please ensure that you only use a fully qualified URL. You have not passed the 3D-Authentication process which is required in order for this transaction to proceed with your payment. . This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. You will need to contact Sage Pay support once you have confirmed the URL that you are attempting to contact. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). The amount value is invalid, this value must be no more than + or - 15% of the original value. The DeliveryFirstnames field is required. The transaction you are attempting to REFUND has already been fully refunded. You may wish to contact the customer to gain feedback and find out why they did not wish to pursue with the transaction. The Customer Name contains invalid characters. Please use format dd/MM/yyyy HH:mm:ss. You can follow the question or vote as helpful, but you cannot reply to this thread. Cannot complete request. We could not process your message, please check your integration settings or contact the support team. The payment requires authentication, Token system does not support this. e.g. The DEFERRED transaction you are attempting to RELEASE has already been released. If you are attempting to perform these functions automatically (i.e you are performing any of the above outside of the My Sage Pay admin area) then you will need to submit the VPSTxId of the original transaction in a field called RelatedVPSTxId. The PaymentSystem does not support direct refund. Your deferred transaction was Aborted successfully. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. You can only RELEASE or ABORT a DEFERRED transaction. Learn more about bidirectional Unicode characters. The supplied is not available on any merchant accounts associated with this vendor account. This vendor's rules require a successful 3D-Authentication. b: Click on properties. Unable to find the transaction for the supplied. The following language code(s) are either not valid or not supported: . element either not found, or present more than once. You will need to ensure that you have entered the name of the credit or debit card holder within the edit box that has been provided on the payment page. You will need to enter the name of the credit or debit card holder in the Card Holder box provided on the payment page. Monzo Community Unable to use card with Sage Pay Monzo Chat _sam(Sam) 9 January 2016 18:54 #1 If any other characters or spaces are being passed or provided, then you will receive this error code and message. If you receive this message, then you have failed to be authenticated through 3D-Secure and the card provider will not allow you to proceed with the transaction until you pass. The Currency does not match the original transaction. The fractional part of the Amount is invalid for the specified currency. You will receive this error message if we are not provided with the CardNumber field when you have POSTed your transaction registration. The Card registration has been successful in exchange for a token. The network connection to the bank is currently unavailable. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. ##### is an invalid date format. The Email Message contains invalid characters. E.g. The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. The VPSTxId uniquely identifies the original transaction which you are attempting to REFUND, REPEAT or AUTHORISE through the Sage Pay system. Support Technical Support Cleaveland-dreadmistOctober 14, 2020, 4:22pm #1 I was playing the game until 07:00AM wich practicly was when servers went offline. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. Fraud screen detail does not exist for this transaction. Connect and share knowledge within a single location that is structured and easy to search. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. This system message is only generated if you are attempting a Manual transaction where you are sending the Auth code to us within My Sage Pay. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. This could be due to several reasons such as funds not being available, spending limit may have been reached or bank account has been closed. This error message is presented for transactions processed through the Form integration method only and occurs when the Encryption Password being used does not match the password that we have registered in our system. This system message would only be generated if you have integrated using the Direct method where you are colleting the customers card details to send across to Sage Pay. Your Vendor Name must contain no more than 16 characters with no spaces or unsual characters. The ClientIPAddress format is invalid. vegan) just to try it, does this inconvenience the caterers and staff? This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. You will need to check the Protocol and Integration guidelines for the solution that you are using to ensure that the correct value is being passed in the TxType field. The method requested is not permitted against this resource. You will need to check your code to ensure that you are sending this value or that the data is in the correct field. If a card ExpiryDate value of 1509 was passed this would generate this error code. While the phone is on the restarting mode select "Wipe cache partition" in the Android service menu. You must also ensure that there are no spaces within this card number. You will only be able to perform three attempts in order to gain a successful authorisation. Only zero or positive integer. This URL must be http:// or https:// and be less than 255 characters long. Uncover locations like caves, mines, a lumber mill, as well as otherworldly locales at your own pace. If you send an AccountType parameter with your POST, you must have an equivalent merchant account set up to handle that type of transaction. This field is compulsory and must be passed. The Vendor configuration is missing or invalid. Please check and retry, There was error processing the payment at the bank site.
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