If you gain a place in a talent pool, well done! There are currently 110 jobs Includes the Aboriginal Employment Strategy, Aboriginal Employment and Development program, Aboriginal employee networks and cultural protocol guidance. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. There are people who can assist you throughout the process if you need additional support. All rights reserved. Our recruitment process is in line with the Government Sector Employment Act 2013. Try to get a good nights sleep beforehand. Before your interview you can prepare by practicing your interview skills with a friend, family member or colleague. make informed recruitment and selection decisions. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. we expect a small number of applications. Situational judgement tests are realistic scenarios that you might experience on the job. Includes targets and support for gender equality, LGBTIQ+ network resources and support, legal requirements and best practice reports. material foroperational Give an example of a situation where you provided services that were customer-focused. Give details on your most recent and relevant work experience and include: Other information such as skills, achievements, and relevant memberships. Yours may involve some or all of the below steps. Work on innovative and exciting digital projects that make interacting with government easier and create better outcomes for our customers. All rights reserved. Includes data collections from the past 20 years. Copyright 2015 NSW Public Service Commission. ensure our focus is always on the customer. Personality questionnaires are useful to gauge how likely you will fit in a job or team. If the referee reports are satisfactory, we may make you an offer. The interview process is easily your biggest opportunity in the entire process to beat your competition. You need to reapply if you find another opportunity. Please visit Microsoft to upgrade to MS Edge. Initial interview questions generally relate to: your experience - "Tell me about yourself" and "What are your strengths and weaknesses?". If you are the successful applicant, you will be made an offer of employment. . employment offer or inclusion in our candidate database. other activities, such as group exercises or role plays. Key things to keep in mind as you work through the application process. Recruiting. processes to support business operation About the job: Every day is different as a Recruitment Resourcer with HNE Health. dealing with a question or complaint for a customer service-focused job. If you have any further questions you can contact the Recruitment team on recruitment@ses.nsw.gov.au. customer service on behalf of the NSW Government and Review the job advertisement and role description. If required, additional screening checks may be conducted, including: Given the high number of applications received for some roles as well as our commitments to employment practices that are fair, responsive and inclusive, the time for recruitment does vary and can occasionally take longer than expected. steps and track your progress throughout the recruitment process. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. To be . Information on how to request adjustments to the application and assessment process if you need them. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Role:Process Improvement For enquiries relating to the role please contactAdriana Spoto via Adriana.Spoto@service.nsw.gov.au. They each bring their individual skills, knowledge and backgrounds together to form a strong, innovative and resilient workforce with a common vision to serve the needs of the NSW Police Force and the community, now and into the future. We will tell you if you are successful or not or we may offer you a place in a talent pool. This means that only persons from under-represented groups may be eligible to apply for some roles, or different steps may be used to recruit persons from under-represented groups. confirming your right to work in Australia. Share your passion for your industry and build the skills, qualifications and employability of people in NSW. Includes the performance development framework, the managing for performance program, and the talent review framework. processes to meet the business objectives Multiple positions are available, including full-time and part-time. Easily navigate the range of options for filling roles using our guidance and decision tree. Other assessments vary depending on the job and what is being assessed. The application is a chance for you to show how your skills, knowledge and abilities are suited to the job. creating social media content, and recommending advertising platforms to be used, such as Seek and LinkedIn, Review resumes and validate candidate data, Assist Hiring Managers in scheduling interviews and sit in on interviews where needed, Assist in the onboarding process of candidates e.g. Location:Sydney /Hybrid working options. listed by odecide how to respond to correspondence. You should prepare a succinct application demonstrating why you believe you are the best person for the position. All rights reserved. Depending on the role and the size of the candidate pool, this stage may include an initial phone interview. Willing to work irregular shift patterns from 3-6 hours a shift Monday to Friday (Court only) and 8 hours a shift Monday . Personality questionnaires are useful to gauge how likely you will fit in a job or team. customer service on behalf of the NSW Government and use a real business situation such as the start-up of a new program. Implications. Visit our Careers site to find out what it means to work for us. An eligibility list will be created for this position however may be considered for other similar positions. The purpose is to determine if you can do a technical part of a job. Looking for a rewarding career? A targeted question on capabilities asks you to describe how you used your knowledge, skills, and abilities in a certain situation. Employment Type: Various Permanent and temporary opportunities. Explain what attracted you to want to work for the NSW Government. Closing Date: Thursday, 16 March 2023at 9:59 am Sydney Time, Working at Department of Customer Service. Please enable scripts and reload this page. 3. This is where we ask all candidates the same set of questions. Specify your job search criteria, then click "Search for Jobs". You must submit a separate application for each position for which you wish to apply. Its worth contacting them at this point to: We need to do screening checks to confirm certain things about you. I work for NSW Sydney, New South Wales, Australia1 week agoBe among the first 25 applicantsSee who I work for NSW has hired for this roleNo longer accepting applications. Sydney, NSW, AU. psychometric testing. You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. All assessment centres will be conducted virtually via Zoom video conferencing software. Service NSW was set up in 2013 as a one-stop shop for NSW Government services. Information on all the stages of our recruitment process and what will be expected of you. Physical Aptitude Test (PAT) Learn more about STEP 2 STEP 3. You will be required to: complete all personal detail fields. your career objectives - "Where do you see yourself in . other activities, such as group exercises or role plays. analysis, design reengineering to support business process improvement and In this stage you will also be asked to complete an online video interview question. contact you to make sure you want the job, discuss and agree on the conditions of your employment, ask you if you need workplace adjustments to help you do the job, talk about other arrangements like flexible working. Undertake analysis on a range of business process identification, modelling, Led by our CEO, our executive team oversees service delivery, partnerships, security, digital services, small business, risk, strategy and performance. Assessments may include online testing, interviews and work sample tasks such as case studies, role plays and group activities. explain how youve shown your knowledge, skills, and abilities in a certain situation. Enabling workplaces where everyone is valued and can participate. Work with our agency partners to deliver a range of services from disaster relief and vouchers, through to licences and credentials. All rights reserved. Includes reports from 2012 to now. reengineering,and Search Criteria. The typical recruitment process follows the below steps. If you miss out on the job, we encourage you to keep looking and applying. we are passionate about delivering a positive customer service experience. Recruitment offers a great opportunity to build workforce diversity whenever a vacancy occurs. Read about further information to assist you throughout the recruitment process. You have gone through a rigorous process and are the person best suited to the job. Should you wish to disclose a disability or medical condition so that consideration may be given to any reasonable adjustments which may be able to . As you progress through the recruitment process, you will be asked to provide further information and documentation at the appropriate stages. The application will also include: If you are successful in progressing to the second stage of the process, you will be notified via email. Your cover letter should: If the job involves managing a team, tell us about important things you did before such as how you supported your team to deliver for the business. Support the adoption and continual improvement of Business Process Management Our work is continually To become a teacher in NSW public schools, you should apply for the . 10000+ Employees. Writing your application Writing your application When preparing your application, there are some key things we need to know about you. You can use this time to research and prepare your proposal, analysis or response. Test your computer equipment before you start. As a guide, your resume could include the following sections: Do not include copies of qualifications with your resume or application unless asked. Select the 'Apply Online' button. You can build a personal profile with your resume/Curriculum Vitae (CV) and copies of your qualifications and credentials, which The Strategic Workforce Planning Framework and planning cycle. Set clear criteria for talent early on in the recruitment process and be consistent with the questions you ask each candidate. About the role:The Business Improvement team at Service NSW are?currently looking Education qualifications and relevant training. Information for graduates with disability, bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. These help us to find out a bit more about your past performance and confirm your suitability for the job. If you do not have access to a home computer, please let the assessors know so alternative arrangements can be made. In this stage you will be asked to provide information about your experience, interests, and education. They usually involve you in the following: In a written exercise you review information, for example a case study, position paper or business problem. About TAFE NSW . Support business to develop process models, relevant documentation and training Advise and create appealing advertising campaigns e.g. Be specific dont tell us what you think you might do in the situation tell us what you did. Your application will be reviewed against the requirements of the role. For more information, please visit: http://bit.ly/HNEHealthSteppingUp. Search jobs. Assess candidates using multiple assessments to provide a solid evidence base for your selection decision. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Resources to support senior leaders contemplating an organisation restructure. Well also provide your assessment results to your employing agency to support your development. Late applications may not be accepted. The usual, apply through recruitment, phone interview, in person interview, referee check, offer. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. Some roles require you to be at least eighteen (18) years old. They usually involve completing several assessments over a part or whole day. Information for graduates with disability, listed in the role description. Access information and policies on remuneration frameworks, relocation expenses and work level standards for NSW senior executives. (BPM) to ensure effective governance and best practice processes and principles Please note that if your application has progressed for the social work stream, as well as another stream, you will be required to complete two different assessment centres. Carefully review the job advertisement to determine if the role is right for you. Other agencies where you may be placed for a graduate rotation may also require proof of full vaccination. We're a New South Wales government organisation leading the group of transport agencies and divisions that keep NSW moving. Is this the next step in my career journey? This is the first stage of the recruitment and selection process under the recruitment policy of a company. This is a good way to find out: Get some career advice, training or mentoring to help you: If you are the successful candidate, we will: Even if you are not the successful candidate, we may offer you a place in a talent pool. While many employers are aware of their obligations, some may not be. businessobjectives and We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset. Applicant tracking. Includes the Capability Framework Stocktake Report and State of the Sector agency survey. Cognitive ability assessments measure your potential and ability to solve work-related problems and learn new job knowledge. Hunter New England Local Health District, Employment Type: Various Permanent and temporary opportunities. We are passionate about building a culture where reward and recognition are at the heart of our team environment. TheRisk, Revenue: Unknown / Non-Applicable. Read the question to identify the information you need to give us, looking for key words. More information. Biographies and information on our senior executives. Great news, the Recruitment Beyond NSW Program supports qualified teachers to gain approval to teach and ongoing full-time employment with the NSW Department of Education in regional and high-demand schools. Assessment centres will be held in September and early October. Read the question and look for key words that will help you respond. 2. As such, they may be at risk of unintentionally discriminating in the recruitment process. why you want to work in the NSW Public Service. Willing to work an average of 2 to 3 days per week (casual and part-time). supportting business process improvements, providing solutions aligning with The main types of assessments you will be asked to do may include interviews, psychological assessments, work samples and skills tests. Coordinator Role type:Full Time Ongoing Grade:SNSW Grade 5/6 The package includes base salary ($81,475 - $93,111), plus employer's contribution to superannuation and annual leave loading. A report into how the Commissioner decides to use their power of inquiry. Applying for a role in the NSW public sector might seem like a long process, but these resources are designed to help you at each stage of the process. You will work within the recruitment team, placing staff across our 27 hospitals, 11 multipurpose centres and 43 community health clinics. supportting business process improvements, providing solutions aligning with To answer this type of question you should: Use the STAR method to structure your work examples by explaining the Situation, Task, Action and Result. We will ask your permission to contact your referees before we do the checks. Have I always wanted to work in this occupation or sector? A technical skills assessment measures your professional or occupation-specific skills. Assessment processes are often different. Not being fully vaccinated (or providing proof of vaccination) where it is required may result in an offer of employment being withdrawn. Build your career in talent acquisition and development, industrial relations, return to work, inclusion, and more. Information for graduates with disability, a cover letter detailing why you are right for the job, an up-to-date resume listing your work experience and other relevant information. Support business to develop process models, relevant documentation and training Remuneration: $66, 338 - $67, 937 per annum + Superannuation + Salary packaging. Write your response with honesty and passion. Relate your passions and interests to what the job offers you. Applicants who are able to do this are more likely to progress through the application process. Are you confident, driven and looking for a new challenge to fulfil your potential? The following are especially helpful: Use the behavioural indicators to help you think of a relevant example of what you did in other jobs or contexts. upload your CV. Copyright 2015 NSW Public Service Commission. Ensure you have reviewed the requirements for each stream you are applying for. There is a short break in between activities. Information on what to consider when looking for jobs. The capabilities for the role you're applying for are described in the role description. Information on all the stages of our recruitment process and what will be expected of you. More than 100,000 people work in or directly with NSW - Health, across 15 Local icts, NSW Health DistrAmbulance, NSW Health Pathology, Sydney . become familiar with all aspects of the job. Your application. providing coaching to a team member for a manager role. Search for a job at I Work for NSW. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. For the primary, legal, digital, and engineering streams the activities are a structured interview and a group activity. Relate your skills, experience and passion to the specific job. The Ministry of Health recruits employees on the basis of merit. How to request and access PSC information under the GIPA act. Reference checks will be completed prior to offering you employment. The job ad and information package will give you instructions on what to put in your application. I was provided with the best pool of candidates I could have asked for. For copies of recently issued ministerial press releases or information on the election policies of any political party as they relate to the Public Service Commission or its portfolio area, please go directly to the website of the relevant political party. Includes the three remuneration tribunals: statutory and other offices, parliamentary and local government. I have completed a Recruitment Approval (RA) form including the funding check and submitted it to the People & Performance team at sinsw.peopleandperformance@det.nsw.edu.au I have explored available recruitment talent pools (optional) I have amended/developed the Role D escription (RD) (where applicable) and drafted the advertisement We are focused on delivering first-class customer service and digital transformation to serve the people of NSW and better the community. The primary, legal and digital streams will complete the same activities including same individual task. bring different perspectives and experiences to the process, a group discussion on an issue such as a policy matter or current news item. assume you have a role in a fictitious organisation, work through the documentation in your in-tray, prioritise the importance of the in-tray contents. You may select up to two streams: primary and one degree-specific stream - legal, digital or social . We structure them according to: All our assessment processes involve at least one interview. optimise business outcomes Our values of accountability, trust, service, and integrity drive our initiatives and culture. Information for graduates with disability, Engineering Stream assessment centre dates: 1 September - 6 September 2022, Digital Stream assessment centre dates: 6 September - 14 September 2022, Social Work assessment centre dates: 14 September - 15 September 2022, Primary Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022, Legal Stream assessment centre dates: 16 September - 30 September and 4 October to 17 October 2022. With over 25,000 people working right across NSW, we drive the continual development of . Be aware of the work done by the agency and their priorities have a browse through their website to find out more. Work sample exercises ask you to complete a piece of work that is typical of the day to day work you would complete on the job. These might be from: This will help you to write a cover letter, update your resume and respond to targeted questions. Each test measures something different according to the scenarios they contain. Will the job help me to serve my community? Information for graduates with disability. Employment and residential checks Fitness/Psych Medical 3. All our assessment processes involve at least one interview. Closing date: 13/03/2023 - 11:59 PM. Department of Customer Service. Information on types of flexible work, how to implement it in your agency and policy guidance. business strategic plans.In this role, you will: Capabilities are: They come from the NSW Public Sector Capability Framework. Copyright 2015 NSW Public Service Commission. your capabilities, knowledge and experience compared to the successful candidate. 4. You must be an Australian Citizen, Permanent Resident or hold a visa that allows you work in Australia in an ongoing role. Shift your thinking from what you want from candidates to what you have to offer to attract interest from job seekers. So we work with a range of recruitment specialists . Iinterview and assess with fairness and objectivity to ensure you're evaluating all qualified candidates in the same way. we expect a small number of applications. In group exercises assessors observe you as you work with other candidates to solve a problem and discuss a topic. send them the role description to help them talk about how your previous work relates to the job. You may be trying to access this site from a secured browser on the server. Candidates will not progress if they do not compare as well against other candidates. If this sounds appealing to you, we welcome your application! You will be asked to select your preferred program stream/s. For enquiries relating to recruitment please You may not proceed through every stage of the assessment process. If the job ad requests a cover letter, you must submit one with your application to be considered for the role. Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role. Be the face or the voice on the frontline giving support to customers, communities and industry across NSW. screening checks. Know the law Before hiring a new employee, you need to make sure you know your rights and responsibilities. Copyright 2015 NSW Public Service Commission. In this stage you will be asked to provide information about your experience, interests, and education. For the social work stream the activities are a structured interview and a role play. Our merit principles put importance on fit for the role and agency. a range of business processes identification, modelling, analysis, design and skillsCustomer orientated and proudContinuous improvement mindsetStrong stakeholder engagement If this sounds appealing to you, we welcome your application!To Apply:Provide a covering letter and resume (Resume not exceeding 5 pages) that details your experience and how you meet the capabilities of the role.A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months. Use the framework to create roles, recruit roles, manage performance, develop capability, career planning or workforce planning. This builds confidence in understanding how personal information is handled within the workplace. Complete tasks efficiently and with the goal of attracting a suitable candidate who will be hired whilst meeting KPIs/ recruitment timeframes. Our library opening hours are between 8.30 am to 8.30 pm. Other assessments vary depending on the job and what is being assessed. Copyright 2015 NSW Public Service Commission. Make an offer of employment after weighing all the available evidence on balance. Let's look at a typical example of the role players in an HR recruitment process: Hiring manager: the person whose department needs the new hire. Key policies and resources to equip you with the knowledge, skills and tools to be an effective people manager. Applying for the Position. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. Review the requirements before you start the assessment, for example time permitted. In a role play exercise, you are asked to react and work through a work situation that mirrors job-relevant scenarios. For questions about the process, the status of your application, or general information please . More information about the NSW Public Service Commission. referee checks. his is a Category B position. Melbourne is home to our Transdev Australasia shared services teams. Our recruitment processes generally include 7 stages, from application, to employment offer and talent pooling. If you did something as part of a team, be specific about your role. Candidates will not progress if they do not compare as well against other candidates. Applicants who are able to do this are more likely to progress through the application process. 1. Are you passionate about achieving results and taking great pride in your work? Review the job advertisement and role description. Includes key resources on the Government Employee Number (GEN), position coding automated tool (PCAT), the workforce dashboard and research scientist classification. This is where we ask all candidates the same set of questions. let them know you have progressed through the assessments. Make time to plan your recruitment process to put yourself in a good position to find the best person for the role. 7. With a population of almost 25 million and 14 million jobs in the country as of September 2018, Australia's employment market is competitive. The same applies if you are a recruitment agent. Effective Candidate Evaluations. Use full sentences, check your spelling and grammar, and stay within the word limit. The recruitment process is an important part of human resource management (HRM). Rural/ Metro/ Mental Health/ Allied Health/ Nursing and be the lead contact to support Hiring Managers in that discipline. via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. Each test measures something different according to the scenarios they contain. Targeted / Identified: Role: Process Improvement Coordinator. Includes the behaving ethically guide, positive and productive workplaces guide and the ethical framework. Do you have a passion for anything and everything to do with technology? When done well, attracting and recruiting a diverse range of people to the NSW Public Service leads to the selection of the person best suited to the role and the needs of the agency. Our common interview format is the structured behavioural interview. 03/03/2023. Temporary and casual roles may be suitable for time limited working visas. An effective assessment process uses multiple methods to collect objective evidence about capabilities, experience, knowledge and other essential requirements relevant to the role. Tell us about something you did to serve customers in that context. Review the requirements before you start the assessment, for example time permitted. What you need keyword (s) or job reference ID job categories you're interested in agencies you'd like to work for Remuneration: $33.46 - $34.26 per hour plus superannuation. processes to meet the business objectives Candidates involved in a NSW government recruitment process have an interest in information which informed the decision making and candidate selection processes in relation to that recruitment. The recruitment and selection guide helps recruiters and hiring managers in the NSW Public Service to make informed hiring decisions. Visit Website Visit Profile. are applied To be The country has a GDP per capita of US$53,799.94, and an average salary of AU$82,436 a year according to Living in Australia, and with high living costs in major towns and cities, the country is an . Please note the Social Work stream and the Engineering stream will have different versions of the activities. They may be written or presented through video or audio format. Our digital services team employs over 500 designers, engineers and product managers. Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Undertake analysis on a range of business process identification, modelling, Work experience (paid and volunteer) with most recent experience first. If you are invited to an interview, you may be asked to upload a number of documents to your application online.

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