After the username and password is set there may no longer be a Save option. Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Log in to your BT Smart Hub 2 router. You can do this by, If this equipment is a replacement for something, similar, then you can also dispose of you old kit by, British Telecommunications plc 2020. Should have done a bit more researching first. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Then click on Advanced Settings. I can confirm it works OK but it takes a few goes to get the timing right. Using A BT Smarthub, An Update - Plusnet Community How to Open a Port in Your Router for Gran Turismo 7. WPS WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". Don't let poor connections slow you down. - edited Using DECT phones with BT SmartHub2 - Plusnet Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. Solved: Smart hub 2 settings - BT Community - BT Broadband A regular mistake made is to plug the DSL cable in before instructed. Find the address bar in your web browser and type in your router's IP address. Using Smart Hub 2 as a modem only | BT Business BT Smart Hub does not accept you changing the DNS servers hence you have to manually deactivate the DHCP on the router. Some early versions of firmware will not accept special characters in the password. Registered, office: 81 Newgate Street, London EC1A 7AJ. Your wireless network name and password can be found on the back of the Hub, youll need these to start connecting your devices. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. Forwarding some ports for Temtem in your router can help improve connections and provide a smoother online experience. 15-01-2019 No packaging or docs so don't know anything about it aside from these posts thanks. Solved: Business smart hub 2 subnet - BT Business Community Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. - edited And save settings by pressing "Apply" button. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. BT smart hub 2 connection problem | Sonos Community BTW, the image you posted won't be public until a mod approves it. Take the same values that you entered into the External Ports box, and enter them into the Internal Ports box. If not, then youll be doing it yourself. Despite your scepticism I don't have the option. Your router is the device that connects you to the wider world and the gatekeeper that stops outside threats from getting into your home network. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. Click on the button that says Show IP Address. Its not possible to do this on the Smart Hub 2, as its designed to work with the black complete wifi disks. (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). If youre thinking of replacing your old free router, take a look at our guide to using your own router for broadband. How to set up BT Smart Hub 2 | Step by step guide | BT Help I believe there was a work around posted on another thread, which allows 2.4GHz devices to connect. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. Next, select the first device that you want to control and choose the days and times for which you want to set limits. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Turn everything off. The Smart Hub 2 is the latest addition to BT's range of routers. How do I assign multiple Static IP addresses on the Smart Hub. 11h13. If there are any unfamiliar terms youd like a more in-depth explanation of, check out our jargon-busting guide. Find out which main phone socket you have Find out about your Openreach modem Then enter the highest number of that range into the External Ports End box. on Connect it from the Port/LAN1 slot on the ONT to the yellow WAN port on the Smart Hub 2. Click on the Hub gateway IP address shown and change the '1' to a '0'. It should appear as soon as you connect to the Hub and open a browser. The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. Testing BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. It adapts your TV to optimally display UHD content the way it was meant to be . Blue means it is ready to go. - edited Announcements, Guides & Community Updates, https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951, BT Smart Hub 2 Port Forwarding Manual settings. Click the Save button at the top of the page to apply these changes when you are completely finished. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. Sorry I thought the first 10 steps were for some kind of business internet modem, will have a go tomorrow. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and 5Ghz. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). My advanced wireless page looks like this: As you can see, the 2nd line of text on your page is absent from mine. 1 user liked/thanked this post: Remember to save your changes. Gave bulbs no choice but to connect to 2.4 ghz. 13-04-2021 The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. However as soon as I changed the network name for the 2.4GHz band, the 5GHz band immediately changed to -5. Important! To find out how to use it, just click on the Upgraded to IOS14 and having issue with yourBT access controls? How To Open Ports in Your Router for Company of Heroes 3. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 Whilst the cause is not known (a mains surge/brown out is suspected) it is not unknown (but rare) for the username and password to revert to the default BT ones. 13-04-2021 Unsurprisingly, we've called this gizmoSmart Scan. Controllers Compatible With Playstation ClassicThe new wireless adapter 26-08-2022 DHCP server But I have it working on my home network now. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. You get a router free with any BT broadband deal, although the router you get depends on the deal you choose. Please follow the instructions on the screen, then carry on with the steps below, You'll be asked to enter your username and password, Set Access Control feature enable to Yes, Set the time you want to block internet access to that device and click, If you want to apply access controls to more than one device, just repeat steps 6, 7 and 8, Set Access Control feature enable to No, There's no need to delete the individual device settings from the page. I apologise for sounding sceptical but this is the first time that I have heard of this. This will open the Hub Manager, Enter the admin password. Otherwise, choose either TCP or UDP as needed. I've just acquired a Hub6/Smarthub from eBay. Im aware of the potential problems with not separating the bands, however none of my devices gives any trouble and its more convenient (non-tecchy wife!) If your devices or power adapters appear damaged, stop using them immediately. If you are worried about security then simply add a couple more characters to your password. From the Hub Manager, click on Advanced Settings, then Wireless. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. The risk is exceedingly low, though, so don't let this warning stop you from making this change if you need it. The Home Hub 6 is another name for the BT Smart Hub. 20h48, on There are 2 types of 8bitdo controllers, ones with bt and others with wireless, the SF30 works with the bt adapter because it has BT functionality, but there are also adapters like the ones from the nes classic that work with wireless. 12:42 PM Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. Wireless mode The default mode here is Mode 1. Make sure that it is necessary though, before opening a port, because you are effectively creating a pinhole in the firewall portion of your router that could lead to malicious traffic on your network. When it's set to On', you can connect a device by clickingStart WPSor by holding theWPSbutton down on the left hand side of your Hub. Phil Wilkinson-Jones | October 27th, 2021. 16-01-2019 BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. Mattwilf, smallblueplanet. Summary of Contents for BT Smart Hub 2. The settings you want are under 'Advanced SettingsMy NetworkIPv4 configuration. Slide the two parts of the hub's plug together until they click into place. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. other electrical equipment that can get hot). Do I just need to amend the email address to the JL suffix or is there more to do please? Turn off the BT WiFi. When you return to the Hub Manager home page the BT Access Control status will change from 'Enabled' to 'Not enabled'. don't put in cupboards or, behind sofas) and don't block any vents with objects. And how do you get one set up in your home? Turn off DHCP, split the wireless bands, turn off smart setup, give it an IP address outside of the DHCP range of the SH2 (say 192.168.1.20) and connect it to the SH2 with an Ethernet cable LAN port to LAN port. BT Smart Hub Review | Trusted Reviews Debug token attached, Issue with yahoo adverts not blocking with BT Home home hub 2, Using PiHole with IPv6 and BT Smart Hub (or "static" IPv6). Under IPv4 configuration, change the Subnet mask to 255.255.0.0. I recommend separating them as some devices dont work when they are in sync. Find the Advanced Settings button located near the bottom right of the screen and click it. 16-01-2019 Thanks again for sharing the results of what must have been a great deal of hard work! If you want to use your Hub as a modem only and connect another router to use as an access point, then you might want to disable this. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites So what makes BTs routers so great? Is Complete Wi-Fi only compatible with Smart Hub 2? Our software does everything that you need to forward a port. 2 users liked/thanked this post: If you have changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, Select the device you want to apply access controls to and click, Choose the days you want access controls and click, Click on the plus sign to add it to the table, Enter the admin password. A Firewall blocks incoming connections by nature. California Residents: Prop 65 WARNING. a) "Advanced Settings" -> "Home Network" -> "IP Addresses". Thanks Baldrick1 for your advice and the steps to go through. We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. Switching Smart Setup on and off on the BT Smart Hub 2 Enter your BT hub admin password. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. So everything started working perfectly. Make sure that your computer is. Some things to keep in mind is that it is sending ALL the traffic your BT Hub receives to your Xbox one, so just keep that in mind, and also it might take up to 30 minutes or more for your NAT to change and what I recommend doing is to going in to the Network Settings on your Xbox one and going in Offline mode for 5 Mins and see if your NAT has . Then you can change the 'Server address range' by selecting 'Custom''Set' and changing the '1's to '0's. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Click on the Firewall button at the middle of the screen. 7:09 PM BT Smart Hub 2 router 'disrupting' home networks - BBC News View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. Web admin interface of the BT Smart Hub 2 router. How do you - YouTube 4. Keep device and cables out of young children's reach. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature. Using the BT Hub Manager This means when you search for your Hub in the list of wireless names on your device you'll only see one. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. By 2008 US officials considered Jalisco's capital a methamphetamine hub they .BT Smart Hub 2 091300 7 Port Wireless Router 12.75 Free postage BT Smart Hub 2 - 1000 Mbps Dual Band Wireless Gigabit Router - 091298 15.00 Free postage BT Smart Hub 2 1000 Mbps Dual Band Fibre Wireless Gigabit Router 17.99 Almost gone Free postage BT Smart . Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? To improve your home internet set-up, you might want to sign up for BT Halo. Registered, in England No. Switch off your electric. Black Ops IV ping times can be significantly improved by setting up a port forward. Lets take a look at the legacy BT routers that are still capable of getting you online. on Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls BT Smart Hub 2 - Connection Issues (April 2021) - Sonos Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. The image below shows an example of this. Whilst Plusnet mention using a special character, one is not required so if necessary logging into your Plusnet account and changing the password to alpha numeric characters only will fix this. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Navigate to the Port Forwarding section in your BT Smart Hub 2 router. How to keep your family safe online with BT Parental Controls and the different blocking categories, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Learn about the BT Hub Manager | BT Help - BT.com If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. New replies are no longer allowed. A grey phone cable is supplied, as is a micro filter which you can use as a splitter if you already have a landline phone plugged into the master phone socket. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? So I set the router back to Mode 1 and the Sonos stayed connected and works fine. 14 users liked/thanked this post: A newbie here. How do you turn off wifi? Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. You'll find access controls for your Smart Hub 2 in the My BT app. How to exit or disable bridge mode (Business Smart Hub) - BT Broadband Go ahead and create a Port Forwarding entry. 07:01 PM, That is exactly what I did, and the message that appears is "These IP settings are not valid on the BT business smart hub". Forwarding some ports for Gran Turismo 7 in your router can help with improving them. Anyone else seen this problem or better still found a way round it? @Prodigy11UK Welcome to the Plusnet forum. All rights reserved. >. Regularly check that objects don't cover any parts or, When not in use, store in a dry place and away from. Then prompt your device to connect to the Hub. How to set up your BT Smart Hub - YouTube View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. 03:09 PM. Keep area ventilated (i.e. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. 13-04-2021 Forwarding some ports for eFootball in your router can enable you to connect with more players and help improve connections. I don't really want this. BT unveils Smart Hub 2 with mesh wireless built in and guarantee of Take a small pointy object (a toothpick or a . Key features BT Smart Hub 2 features advanced filters BT Smart Scan technology + Mesh Discs Available (separate) Product overview Type: BT Wireless Router LOCKED TO BT Standards: Ethernet, Fast Ethernet, Gigabit Ethernet, IEEE 802.11a + 5 more Smart Setup is BT's online set-up wizard.