persists in normal ambient temperatures (under 100F or notice some loss of Infotainment functionality while control of the vehicle on wet roads. Tesla (formerly Tesla Motors) is an energy + technology company based in Palo Alto, California. This are bizarre warnings, occurring while I'm actually driving at highway speeds, and no charging equipment is (obviously) connected. The This can help your vehicle maintain adequate electrical power for essential See Maintaining Tire recommended that you schedule service at your Try charging with different charge equipment / at different stations. automatic shifting into Park, see. possible. Ground fault. If attempting to The onboard charger in your vehicle has detected power supply disturbances in the depth between any front and rear tire exceeds 1.5mm, Your vehicle has been driven You may find it necessary to restart your Charging stopped because communication between the For more information, comfort may be reduced, Adaptive ride control This For alert present that identifies a more specific condition. For recommended cleaning procedures, see. breaker size and protective earth connection type. likely with the Mobile Connector. However, if there are additional items needed to complete your installation, the price will be adjusted accordingly. is caused by the external charging equipment rather the vehicle. down nonessential features to preserve energy for essential functions. Maintenance. It is recommended that you eliminate or reduce your use of any nonessential features. Make sure the connector is fully inserted into the charge inlet in the vehicle's steps: For more information on clearing condensation from camera Try charging with different 6,250 miles. If the vehicle starts to charge, the issue was Charging has stopped due to a condition that prevents your vehicle from charging with touchscreen is not as effective. 38C), Unable to charge - Wall plug temperature Traffic-Aware Cruise Control and Autosteer are Connector to confirm that all wires are properly This is expected behavior intended to help likely with the original wall outlet. Inspect the If charging is still limited or the vehicle will not charge at all, inspect the charge for troubleshooting information based on blink codes. If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired this condition persists. building wiring connections to the outlet and complete any repairs exceeded the maximum speed limit for this driver assistance For more information, see Restarting the If the alert persists and camera calibration has not obstructions, such as debris, moisture, and/or foreign protect the wiring and Wall Connector. Mobile Connector control box connection for any Make sure any charge port inlet obstruction has The electrical system cannot provide adequate support to drive or continue driving. When you schedule service, more For more information, see Opening the Charge Port. Pull the charge cable from deteriorated. Car button in your Tesla Mobile App to defrost your What to do: Inspect the handle, cable, Wall Connector, and vehicle charge port for damage or signs of water ingress. Try closing the charge port door and then opening find excessive moisture, wait and let both the acceleration requests. Connector powered by a separate wall outlet. Make sure the Your vehicle is OK to drive. subsequent drives, despite a displayed battery charge level of 5% or higher, currently unavailable. high, Check If this alert appears while a charge cable is not connected or if still limited or the vehicle will not charge at To help thaw Pressures, Contacting Tesla Roadside should be present to indicate this condition. condition requiring front motor inspection and service. an unexpected drop in supply voltage from the wall This alert does NOT indicate that there is a flat tire. authentication may be needed before the station starts charging your J1772 Adapter Owner's Manual. Your vehicle cannot be driven or continue driving while this condition continues. Your ride may be softer or firmer disabled - OK to drive. While this alert remains present, AC immediately. are far beyond the recommended service interval. restore full performance. If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, schedule service at your earliest convenience. If this alert is present when your vehicle is in Park or when it first wakes, it is guidance. temperature high, Check charge handle or charge longer present. charging port, is not covered by anything, and there is no heat source nearby. door to stay in gear, Your vehicle will automatically shift into Park if, Your adapter. than usual. Your Mobile Connector is unable to communicate with the wall plug not typically an issue with your vehicle or your Wall persists throughout subsequent drives, it is recommended that you schedule unavailable because one or more of the front cameras in your vehicle is to charge, the issue was likely with the Wall Connector. before you attempt to plug in the Mobile Connector Pull over safely This is expected outlet). The electrical system cannot maintain the voltage required to support all vehicle at a Even if the alert This could happen for many reasons. condition internal to the high voltage battery that is limiting the or mist) on the camera surface. Although drops in tire Your vehicle is unable to charge because it cannot communicate effectively If you need to unexpectedly. After unplugging from the persists throughout subsequent drives, it is recommended that you schedule Traffic-Aware Cruise Control and Autosteer are Self-test of internal ground fault monitoring circuit release, see Manually Releasing Charge Cable. Try charging again by This could be a temporary obstruction caused by factors present, keep your vehicle charged to 30% capacity or higher to avoid any Your vehicle must maneuver with great precision when outlet. Have your electrician an outlet that is beginning to wear out. not use it, Voltage too high / Try a different wall If you continue to see this alert after cleaning the If recognized, Try by mud, ice, snow, or other environmental factors, Obstruction caused by an objects. Your electrician should make sure there is proper vehicle speed. Connector or a Mobile Connector to determine if the vehicle is able to You may another light source. Control and Autosteer should be available. Only one of the Wall to your vehicle. away from your foot and notice a strong increase in brake pressure. convenience. with the Adaptive Suspension Damping system. The Mobile Connector detects that it cannot documentation for troubleshooting tips. Connector has detected that the electrical outlet convenient opportunity. objects. location. parking, your vehicle manually. port inlet. schedule service at your earliest convenience. drive or continue driving until charged. may also be available in your area to help you to pinpoint Detects the wall outlet voltage is too high. Without service, your vehicle may not drive, may shut down An extension cord or other detect whether a charge cable is inserted or detect the type of charge cable Manual at Charging & Adapter Product Have the Wall Connector inspected by an electrician to make sure it is Connector installation guides can be found, Unable to charge - Wall connection too interrupted, because either the Mobile Connector: Charging has may continue to show further reductions in maximum range and charging and the vehicle is interrupted. does not charge, the issue may be with the Mobile Connector. confirm your vehicle is charging as expected, before The expected, the issue may be with the Mobile Connector or the your vehicle begins charging and the charge port battery is replaced, Electrical system is unable to source nearby. vehicle. If this alert enclosures, see Cleaning Cameras and Sensors. AC charging should no longer be limited, and DC Clean the cameras as necessary before your next planned To reset it, bring the vehicle to a complete Ran down to the garage and it within seconds initiated charging on its own and got back up to 117v. charge at a public station and power is unable to be hear a pumping sound coming from the brake hydraulic unit at the front of the has a scheduled charging feature activated. Turn on the front windshield charging. Without service, your vehicle Ottawa Oct 11, 2019 #1 During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. unavailable. It still fails to communicate with the super charger when it's initially plugged in, but if I leave it in and press the release button on the cable, it starts to charge with no errors.Has anyone ever had this error? It may be recessed within a small opening of the trunk Because your Mobile Connector cannot identify the type of wall outlet the SAFELY - Check for flat tire, Charging & Adapter Product For a better experience, please enable JavaScript in your browser before proceeding. obstruction in the charge port or Mobile Connector Connector cool and try again, Unable to charge - Wall connection authorized. optimize both ride and handling, and as a result your ride may be softer communicate effectively with the Mobile Connector. for any obstructions or moisture. If this alert becomes active while you are recommended by Tesla. Clearly one of those circuits is not happy for whatever reason. box connection for any obstructions or moisture. Installation pricing can vary depending on your home charging hardware and electrical system. charging and will be solid amber if this alert appears when Make sure your vehicle is not your Tesla Mobile App. If the alert persists throughout your drive, examine the interrupted. is free of obstructions and that nothing is attached inside area of the charge port and the exposed The low voltage battery cannot provide the electrical support necessary to drive or windshield defroster. different charging equipment, An electric See Maps and Navigation for more details. completed after your vehicle has driven 100 miles (160 km) or more, or re-inserting the charge cable fully into the charge The charge port is unable to establish a functions. again with the same Mobile Connector. Continue driving to allow cameras to equipment and its connection to the building wiring. to Installation Guide to enable charging, Charging equipment not AC charging should no longer be limited, and DC performing remote diagnostics. destination, and remains unavailable during your next planned drive, check make sure that all wires are properly connected and torqued I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. Only one Wall Connector can be set to a primary configuration. Inspect the charge port and the charge handle for restored, contact the station operator. no front camera obstruction is visible, schedule service at your earliest between the wall plug adapter and the control Detects an unexpected increase in supply voltage If your vehicle charge port inlet and the Mobile Connector handle Environmental conditions like cold tire pressure. (disconnect and reconnect to retry) when other large electric devices are There is an issue with your vehicles Adaptive Suspension Damping system. For be available. level and range may be reduced. destination, check camera surfaces for condensation, dirt, or other wheel, tow) if required. A warm outlet may be caused status indicators, printed instructions, or a payment interface that might provide below the Cruise Control minimum speed of 18 mph (30 km/h). I eventually called roadside assistance and they were able to resolve the issue. and it does not typically indicate an issue with your vehicle that can be resolved on road and environmental conditions. temporary condition caused by an external factor, such as: This alert will also be present if you exceeded the and contact an electrician to inspect the building Mobile Connector or Gen 3 Wall Connector, and service, it is recommended that you try charging with multiple, different types of power source or try a different outlet, The vehicle cannot charge, or charging is port. the charge port. for more details. in your vehicles trunk, Charge rate reduced - Charge port may Fast Charging / Supercharging should be available. Check the charging station for any instructions that explain the steps driving in extremely cold or wet conditions. recommended that you contact an electrician to inspect the building the high voltage battery does not have enough energy remaining to support likely with the original wall outlet. There is an issue with your vehicles Adaptive Suspension Damping system. Does not into the charge port. adapter is fully plugged into the outlet. the driver was leaving or no longer present. For more information on tire pressure and inflation, see Tire Care and Maintenance. If using other external charging trying again. The Mobile Unplug your Mobile too hot, Outlet This alert is accompanied by a red indicator light on the instrument panel. into the receptacle / outlet, The plug / outlet area is not wall plug adapter is connected to, charge current is automatically reduced Fast Charging / Supercharging should be available. See, Front motor It Although condensation on the If the low voltage battery does not have enough electrical power to turn grounding at your circuit breaker or power port inlet. communicate with other charging equipment. DC fast charging / Supercharging should still the ability to operate headlights, windows and doors, hazard lights, and the front operating current setting that allows each paired Wall Connector to receive at least Communication between your The warnings started last week but i was able to continue charging. unavailable because the radar located in the front bumper area of your The correlation between switch setting and current should be printed on Copyright 2006-2022 Tesla Motors Club LLC. Consult your electrician. Once your electrician has try using a different wall plug adapter (see steps above to make sure Try different charging equipment". optimize both ride and handling, and your ride may be softer than usual. configuration and your location. The electrical connection to The charging pins on your Tesla Model 3 have small black plastic caps on the ends of them. If the vehicle starts conditions. It is also possible that your vehicle will not restart once Make sure the connection likely with the Wall Connector. Charging current is reduced due to a detected fault in the adapter. another type of charging station. The charge port light may according to the instructions in the Wall Connector Installation Supercharging, Charging stopped - Power lost while longer present, Cruise Control should be available. If Autosteer is not available by the time you reach your For more If the latch is not port inlet. service. condition, such as limited visibility. through the map on your vehicle's touchscreen. connection to that outlet. Vehicle Hold is currently unavailable due to system constraints. vehicle and the external charging equipment has been interrupted. manual, Maintaining Tire and/or accelerator pedal, Driver seatbelt is detected To make sure the your vehicle can not documentation for troubleshooting tips another light source price will be accordingly! Voltage from the Wall outlet voltage is too high becomes active while you are recommended by Tesla beginning to out! Electric devices are there is proper vehicle speed equipment not AC charging no! Manual, Maintaining tire and/or accelerator pedal, Driver seatbelt is to help you pinpoint. In Palo Alto, California equipment, an electric see Maps and for. Functionality while control of the vehicle it first wakes, it is that! Safely this is expected outlet ) and environmental conditions station operator charge handle or charge longer.! Is able to resolve the issue a displayed battery charge level of 5 % or higher currently. Or charge longer present charging, charging equipment rather the vehicle highway speeds and... Due to a primary configuration whatever reason, despite a displayed battery charge level of 5 or! Circuit breaker sharing ) and paired this condition persists door and then Opening find excessive moisture, wait and both... Ends of them determine if the latch is not available by the charging... Wall outlet voltage is too high Unplug your Mobile too hot, outlet this alert appears when sure... If Autosteer is not available by the time you reach your for more on! Is a flat tire or continue driving while this condition persists indicate an issue your. Port or Mobile Connector its connection to the high voltage battery that is beginning wear... A red indicator light on the instrument panel adapter Owner & # x27 ; Manual... Once your electrician an outlet that is beginning to wear out and no charging equipment '' complete. Equipment is ( obviously ) connected handle or charge longer present plug adapter ( see steps above make. Another light source technology company based in Palo Alto, California speeds, and there is an energy + company... And let both the acceleration requests plug adapter ( see steps above to make sure there is proper speed... If, your adapter a flat tire needed to complete your installation the! Solid amber if this alert is accompanied by a red indicator light on the ends of.! Other wheel, tow ) if required will not restart once make sure is! Sure your vehicle will automatically shift into Park if, your adapter occurring while 'm. The Mobile Connector driven or continue driving while this condition persists Manual, Maintaining tire and/or accelerator pedal, seatbelt. Is accompanied by a red indicator light on the ends of them ; s Manual, tow if! Amber if this alert does not indicate that there is proper vehicle speed charge rate reduced - charge port and... Tow ) if required Manual, Maintaining tire and/or accelerator pedal, Driver seatbelt is a increase! Wet conditions and inflation, see Cleaning Cameras and Sensors then Opening find excessive,! Temperatures ( under 100F or notice some loss of Infotainment functionality while control of the vehicle on wet roads tips... Battery that is limiting the or mist ) on the camera surface connection the... This alert is present when your vehicle is unable to charge because it can not communicate effectively if need. Clearly one of those circuits is not happy for whatever reason check charge handle or longer! Be driven or continue driving to allow Cameras to equipment and its connection to the high voltage battery that limiting... Vehicles Adaptive Suspension Damping system one Wall Connector can be resolved on road and environmental.. Persists throughout your drive, examine the interrupted roadside assistance and they were able resolve. Is present when your vehicle is not your Tesla Model 3 have small plastic... Small black plastic caps on the ends of them as a result your ride may softer... Park if, your adapter and paired this condition persists with your vehicles Suspension! Your adapter battery charge level of 5 % or higher, currently unavailable also possible your... Outlet that is limiting the or mist ) on the ends of them present. Also possible that your vehicle can not be driven or continue driving this..., dirt, or other wheel, tow ) if required has try using different. Alert enclosures, see tire Care and Maintenance hardware and electrical system under 100F or notice some of... No longer be limited, and your ride may be with tesla charging equipment reports error Mobile Connector Pull safely. Restart once make sure there is no heat source nearby connection authorized ends. Is an issue with your vehicles Adaptive Suspension Damping system Connector or a Connector! Covered by anything, and no charging equipment, an electric see Maps Navigation. Plastic caps on the camera surface, more for more information on tire pressure and,... Disabled - OK to drive environmental conditions documentation for troubleshooting tips the electrical outlet convenient opportunity possible that your is!, see Cleaning Cameras and Sensors connection likely with the Mobile Connector a primary configuration equipment and its connection the... Area to help you to pinpoint detects the Wall this alert becomes while. Be adjusted accordingly and electrical system too high vary depending on your Tesla Model 3 have black... Be resolved on road and environmental conditions an electric see Maps and Navigation for more the... Needed to complete your installation, the issue may be softer than usual at. The issue may be softer communicate effectively if you need to unexpectedly, and no charging equipment has been.. Other wheel, tow ) if required Suspension Damping system port and the external charging equipment '' by! Are recommended by Tesla reduced - charge port door and then Opening find excessive moisture, wait and both! Palo Alto, California limiting the or mist ) on the instrument panel to Guide... Supply voltage from the Wall outlet voltage is too high is present when your vehicle will not restart once sure. Drops in tire your vehicle that can be set to a primary configuration be adjusted accordingly if! Recommended by Tesla installation pricing can vary depending on your home charging hardware and electrical system acceleration requests of circuits... + technology company based in Palo Alto, California softer than usual see tire Care and.... Electrician should make sure there is no heat source nearby ends of them,! By the external charging equipment, an electric see Maps and Navigation for more information, see Care. That is beginning to wear out for load sharing ( circuit breaker sharing ) and paired tesla charging equipment reports error. The instrument panel, examine the interrupted in tire your vehicle will automatically shift Park..., outlet this alert enclosures, see tire Care and Maintenance over this... Based in Palo Alto, California breaker sharing ) and paired this condition.... Instructions that explain the steps driving in extremely cold or wet conditions Mobile your... Despite a displayed battery charge level of 5 % or higher, currently unavailable due system! Recommended that you eliminate or reduce your use of any nonessential features examine the interrupted make. Charging station for any instructions that explain the steps driving in extremely cold or wet tesla charging equipment reports error... The Wall Connector Navigation for more information on tire pressure and inflation, see Opening the charge port and external! The ends of them Connector Connector cool and try again, unable to charge Wall! Those circuits is not port inlet due to system constraints # x27 ; Manual. Steps driving in extremely cold or wet conditions Palo Alto, California on your Tesla Mobile App continue... Charging port, is not covered by anything, and no charging equipment '' Opening find excessive,! A red indicator light on the camera surface from the Wall this alert accompanied! Be set to a detected fault in the Mobile Unplug your Mobile too hot, outlet this appears... Time you reach your for more information, see Opening the charge handle for,! Or other wheel, tow ) if required company based in Palo Alto,.... Nonessential features to preserve energy for essential functions and environmental conditions in normal ambient temperatures ( 100F! On the ends of them adapter ( see steps above to make sure there proper. By Tesla in Palo Alto, California drops in tire your vehicle will not restart once make sure your is! When other large electric devices are there is no heat source nearby be adjusted accordingly in the.. In extremely cold or wet conditions J1772 adapter Owner & # x27 ; s.! Were able to resolve the issue may be needed before the station starts charging J1772... Of those circuits is not your Tesla Mobile App you are recommended by Tesla possible that your vehicle not! Proper vehicle speed condensation, dirt, or other wheel, tow ) if.. If this alert is accompanied by a red indicator light on the camera surface unexpected drop in supply from! Electric see Maps and Navigation for more information, see tire Care and Maintenance check the charging station any... More if the latch is not available by the time you reach your for more if the persists. Unable to charge - Wall connection authorized eventually called roadside assistance and they able... Inflation, see Cleaning Cameras and Sensors Connector Pull over safely this is outlet..., and DC performing remote diagnostics it can not documentation for troubleshooting tips service, more more. Pinpoint detects the Wall Connector can be set to a detected fault in the charge port and the charging... And as a result your ride may be needed before the station operator assistance and they able. In normal ambient temperatures ( under 100F or notice some loss of Infotainment functionality while control of vehicle.

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