We agreed. I received a dirty leather sofa $10,000), a damaged dining table ($10,000) a defective chandelier ($2,500) a bed that was the wrong size $($2,5,00) and then they damaged my drapes installing the bed. I'm absolutely shocked at the poor quality of construction of these stools! I've bought so many chemicals and sanders and sanding papers and more chemicals and polishes, mineral spirits, WD40 , the list is endless. I contacted the Palo Alto sales representative. FROM DENMARK. Nice furniture and choices, but way overpriced. If every CA household receives one of these, that's 40 million pounds of landfill. Today was the day I actually inquired about the piece. We were told we had three months to take delivery. This is why I ended up buying one off Amazon. There were at least two young women employees on their laptops, not with customers, and they never acknowledged me or offered to help. Avoid like the plague. I'm not sure what everyone else is complaining about. In 2020 alone, purchases on Etsy generated nearly $4 billion in income for small businesses. Restoration Hardware's style of furniture is bold and sophisticated -but I'm sure if you're reading this, you know that already. Found something you love but want to make it even more uniquely you? Our daughter is moving into a queen bed so we are selling her in excellent condition Restoration Hardware Bellina Arched Panel Daybed and Trundle set which currently sells for $3,349 on the RH Baby & Child site. They lie, provide no customer service, fraudulently will Charge your credit card and I'm surprised are even still in business at the ridiculous prices they perpetrate on consumers. Buyer's Premium 23% RESTORATION HARDWARE CHEST OF DRAWERS Estimate $600 - $800 4 d 2 h 25 m 15 s Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Balmain Aluminum Daybed $4495.0 Regular $3371.0 Member Available in multiple finishes Belvedere Teak Daybed $5195.0 Regular $3896.0 Member Available in multiple finishes She said to bring the chair in. Such a big part of the process for me. Cushion + Pillows probably need new covers, but the inserts still in good shape. So helpful and she has a delightful personality. Love restoration hardware outlet! I ordered the Maxwell sofa & chaise lounge February 2019 and received it in May 2019. I think most sales people would have been mildly annoyed with all of the work our order took, but not her! Find great deals and sell your items for free. Restoration Hardware should have better standards even for an Outlet store. DEVYN DAYBED Restoration Hardware 1 / 8 Add to wish list Description Comments (0) Reviews (0) DEVYN TUFTED DAYBED - FROSTED WHITE bed from Restoration Hardware https://www.rhteen.com/catalog/product/product.jsp?productId=rhtn_prod102401&categoryId=search Twin Option Dimensions: 2130 x 1143 x 940 mm The model is made in Corona. $2,300. It was my fault for the first reapplication, but it was RH's fault for the second reapplication. Within 10 min., the crew delivered my 3 stools. But, when you actually placed the order, the delivery date was a mystery. Seraiah deserves all the credit for the sale. We had to jump through several hurdles and had a lot of difficulty placing our order. I'm afraid to shop there again. She made it very easy to pick up the selection and went above and beyond accommodating our busy schedule. Restoration Hardware's outdoor furniture features materials such as solid teak, aluminum, all-weather wicker, and fabric upholstery. My husband and I went here to buy our first brand new couch! None of the furniture on the floor is available for sale? I find it completely useless and environmentally irresponsible. I wound up special ordering a coffee table and the whole process was super easy. Looking for more contemporary brands? Wow, so impressed! Love this place. The pros: Clean and modern styled bedding options. Try Pottery Barn or CB2. According to the RH website, this top is supposed to be sealed, it obviously is not. What this means is 1) I bought that ottoman immediately, 2) don't buy online, go into the store and see how Cynthia can help you get Restoration Hardware in your home !! There were two sales girls standing there who said absolutely nothing. The dishonest person out there who did this, shame on you, you are a very selfish person! A replacement costs $725. They charged my card , 1/7/2014 and they have no idea when the item will arrive. I had to order these stools, because our island counter is an usual height and these stools fit our counter. Really???? Original Price $6.23 Damaged furniture, I can find that on offerup or let go, for way less. Salesman: Why, do you want to buy it? They originally scheduled me on a Monday (8 hour window) so had to take while day off work only for them to call back several days later and tell me they would be closed for cinco de Mayo etc etc and made me reschedule for another full day off work! We bought a queen size bed from there but unfortunately the railings were wrong. I purchased the ivory and reclaimed wood Dutch industrial console table yesterday in the store. My recent experience is with the store's "design services". After removing the "Made in China" sticker, it became apparent that the stools had no finish on them.They're made of very dry, bare wood. ", "Great quality, they made a beautiful addition to our DIY furniture project! It took three weeks to receive my item. Terms of use and Requested Service Type(s) White Glove. Well excuse me for not coming into your store for 2 years. Fill out the requested information. The only thing I can tell you with absolute surety is that these morons love talking about pets, and dogs in particular. RH charged $200 for shipping, and part of the order was delivered by UPS and left on my door step. It was only after my children parked themselves on a sectional that a sales associate stopped briefly to ask if we needed anything. $22.60, $28.98 For $20 each. I have no idea why they don't have a higher rating. Beautiful furniture though, and I do have to say that because their pieces are so gorgeous, I will purchase from them again. Free shipping available We had planned to purchase some living room furniture from this location and went in to test them out. That's all they do, sell furniture and deliver it. Did I mention they tried delivering a matching leather chair that was obviously a floor model because the arm was completely sun-bleached and delivered in a week when it normally takes 4-6 weeks? Jennifer B. was extremely helpful in our modest bathroom remodel and search for actual hardware! I'm just so disappointed with all of it. The store is also kinda dark which is weird. The pros: Artfully designed and styled outdoor furniture pieces. Never coming back here, stay away PLEASE!!!! These posts are some of my favorite posts to write. I now have to paint the metal hardware to match my decor. 0 bids. Walked around the whole store twice and nobody even acknowledged I was there. I have visited this showroom 3 times in search of outdoor furniture. Great to have this in Gilbert. You would think that for the price, they would throw it in for free (a lot of competitors do), but even factoring that in, this order came in lower than the quotes I got from some other stores in town. We also created 2.6 million jobs in the U.S.enough to employ the entire city of Houston, TX! Original Price $2,799.00 Seller's Notes: Amazing daybed. It's the kind of place that feels cold even if it isn't. Then RH moved in the crap that fell off the truck or was in a rollover accident somewhere in the Mojave desert. No one thought to tell me that. Second time I've had this experience at Restoration Hardware in Santa Barbara and I don't plan to return. I got home and measured and quickly emailed the floor plan measurements to the designer and was so excited to have a return email from her the next day. The night before delivery, I received a phone call giving me 2hr. Please be aware that sales I get most of my furniture from Restoration Hardware. No one made me feel uncomfortable for disturbing the chic serenity that is RH. Endless photos later to support the color differential the supervisor agreed to replace all three sofas so they would match. But I'm no longer curious and wondering if I'm missing out. (Ok, no biggie, I let that slide ). So I ordered a few really lavish pillows for my couch, but they didn't have the pillow covers at their store, the lady that helped me was so nice that she said that she would waive their shipping fee for me if I ordered them online which could have been $50. This store is great! Happy Hunting! How about you inspect the goods before you schedule a delivery for someone for "in stock" items? Was: $394.00. I have no idea why they don't have a higher rating. I admire a lot of their merchandise, but customer service seems to not be a priority. Thank you Sonia & Thomas! There are definitely other companies with better quality and value but sometimes slim on designs. Etsy is powered by 100% renewable electricity. Referencing the architectural classicism of turn-of-the-century design, St. James is grand in both scale and elegance. Original Price $40.99 We decided on a color scheme for the bedroom furniture and the dining room because of Cliff. (And decor.) Upon inspection of the stools, I was shocked at their terrible condition. Hershey, PA. $50 $75. Wayfair Chris Loves Julia x Loloi Humphrey Rug | $143. With this, and feeling despondent, I gathered my daughters and walked out. I have had such a great experience working with Kim A. at Restoration Hardware in Walnut Creek. BUYER BEWARE! Looking at the slats, they aren't even made of wood. I'll be posting an update when it's all set up:) Thanks Cliff! We were at South Coast to pick up some stuff at Crate and Barrel for the new house and figured why not? I was trying to understand why the outdoor furniture had all of the cushions removed. She was by our side helping us through all of the weird difficulties we had and always, always, ALWAYS went above and beyond! I live in Texas and have had product left at my door and 3 weeks later when I went back it was gone. Item ID: 354641 Dimensions: 79 " W x 41 " H x 43 " D Twin: W38" D75" Inner Measurements: W75" D38" I love RH, in fact about 30% of what is going into our new home are from RH. For $100 a year, shoppers can join the RH Members Program, giving them access to discounts and concierge/design services.When it comes to customer experience and sentiment, Restoration Hardware shoppers tend to be happy with the design consultation services and the artfully styled furnishings. Then then turned her back to me and proceeded to the back of the room to run her fingers over fabric. This store has a variety of items- couches, dining sets, outdoor furniture, bedroom sets, lamps, rugs, linens, towels and much more. (22% off), Sale Price $26.40 I had been to other locations prior to coming here so I think my experience was great because of the designer who helped my fiance and I. I don't get this place. Every time I visit this store, I get great service and I always walk out with something beautiful for my house. And you want how much for it?? My review is for Cynthia who made my Saturday. The young woman on the phone politely confirmed that it would cost $199 to ship the three stools. Setting up a delivery date in the future to fit my schedule seemed to be a difficult task for RH. (Points!) These pieces had a 30% off to start with. Mostly because I don't want to deal with their rude sales people. RH has over 60 different sofa models that can be customized in the fabric, length, depth, and configuration of your choice. About 10 sales walking around judging you, gossiping you, side-eyeing you, listening to your conversation pretending they were working, making you and the sales rep who actually helped feeling super uncomfortable. New deliveries come in on Thursday's so if you're looking for furniture head over!! We have bought many items from RH for many years. Additionally, they offer some high end differentiators including interior design consultations and shop by room offerings. The reason I purchase from them is they have unique industrial furniture and no other companies make anything like it. The cons: Some mixed feedback regarding the perceived quality of certain outdoor furniture items. Despondent, I received a phone call giving me 2hr like it we also created million! Up: ) Thanks Cliff they have unique industrial furniture and the whole process was super easy of their,! Terms of use and Requested service Type ( s ) White Glove addition... Beautiful addition to our DIY furniture project PLEASE!!!!!... Order these stools, because our island counter is an usual height and these stools, because our island is. Proceeded to the RH website, this top is supposed to be sealed, it obviously is not Clean modern... The item will arrive 6.23 Damaged furniture, I will purchase from them is they have no idea why do! 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