KFC is a subsidiary of Yum! One major source of competitive advantage for McD is its extensive global presence. They are also sensitive to regional differences in taste, so KFC spicy chicken is much hotter in Sichuan than in Shanghai. According to reports in 2020, McDonalds had 38,600 locations in more than 119 countries around the world. It has more than 35,000 branches in more than 120 countries. KFC may not be considered as the direct competitor to McDonalds as it does not specialize on the burgers and fries. Your privacy is extremely important to us. One of McDonalds competitive advantages is its focus on consistency of quality, production of food and use of raw materials all around the world. There are options for those who prefer to eat at a table or in one of the booths in the restaurant or to eat at a booth in the bar. McDonalds uses a mix of traditional and digital channels for advertising and promotions. food. Christopher, M. 2005, Logistics and supply chain management: Creating value-adding networks, Prentice Hall, Horlow. It then discusses the subject of sustainability in their chain supplies within the fast-food industry. There is also a need for reliable, flexible, and cost-effective business systems that are capable of supporting customer differentiations (Bullinger, Kuhner & van Hoof 2002, p. 3533). In this article, One major source of competitive advantage for McD is its extensive global presence. McDonalds food has dominance over the market with its cost effectiveness and availability. The world recognition associated with the brand McDonalds itself is also one of McDonald's competitive advantages. If you continue to use this site we will assume that you are happy with it. From Happy Meals to Big Macs, McDonalds is a staple for the American diet. Why is KFC the best fast food restaurant? McDonalds and the EDF successfully implemented a waste reduction plan to enhance sustainability in their supply chains. McDonalds is constantly serving their customers since 1955. McDonalds Corporation (NYSE: MCD) and Just Eat Takeaway.com N.V. (LSE: JET, AMS: TKWY) have agreed to a new, long-term global strategic partnership, evolving their existing local agreements to provide McDonalds customers and franchisees with the convenience and value of McDelivery in markets across the world. Texas Chicken has over 1,700 locations in 23 countries worldwide. We use cookies to ensure that we give you the best experience on our website. McDonalds is famous for its cheap, fast meals and their customers appreciate it. McDonalds menu have much more choice for their customer to choose if compare to KFC. This makes sense. We utilize security vendors that protect and McDonalds continues to implement its global business strategy, which is driven by the business slogan play to win. However, in addition to these issues, as from 2003, PETA (People for Ethical Treatment of Animals), has sharply criticised KFC over its approaches in the selection of poultry across the globe (Yaziji & Doh 2009). This claim means that they must guarantee their commitment to the prevention of abuse of human rights. A blanket ban would be a hammer blow to companies such as KFC, McDonalds, Coca-Cola, Nestle, etc. In this article, I will look at the burger wars and how they will play out in the future. As time passed James McLamore and David Wendys is an international fast-food restaurant chain that is famous for its hamburgers, french fries, Frosty, chicken nuggets, sandwiches, and even its Twitter account. 2 piece chicken ala carte in KFC cost RM 7.20 while Texas chicken cost RM 9.10. Several brands like Starbucks have become famous by focusing exclusively on customer service. In todays competitive world, Service Quality has become one of the most strategic tools for KFC and Taco Bell are two private-owned fast-food chains that focus on chicken. The two companies have been duking it out with aggressive marketing campaigns and menu innovations. Excellent! McDonalds website states that each location uses a daily, weekly, and monthly schedule of cleaning tasks. McDonalds may have to reconsider its product quality as customers become more health-conscious. 6, pp. The significance of these strategies in relation to sustainable supply chain is pegged on the idea that the most significant strategies for supply chains are the ones that translate into low costs to an organisation and in terms of social costs. Independent franchisees own and operate more than 90% of McDonalds restaurants around the globe. From the above efforts of McDonalds and KFC to engage in sustainable supply chains, it is evident that they both deploy similar strategies of facilitating sustainability in the modern supply chains. Adopting strategies that guarantee that an organisation supplies green products is imperative in ensuring that the distributed products generate low-social costs to their consumers. They use four steps of training for each employee. So think about KFC for a minute. 17 no. IvyPanda. Apply online instantly. However, the company plans to increase the percentage of franchisee managed restaurants from 90 to 95% in near future. These cost leadership strategies include economies of scale, proprietary technology, and preferential access to raw materials (Ciliberti 2009, p.119). As a quick-service restaurant, McDonalds faces direct competition from restaurants such as KFC, Subway, Taco Bell, Wendys, and Burger King. These changes have taken place following changes in the business environment, excessive anxiety for climatic changes, and concerns of energy security from various stakeholders and advocacy groups across the globe. The international fast food chains like McDonalds, KFC and Burger King have opened multiple outlets across Pakistan & gained massive popularity due to their signature This allows the fast food giant to cultivate relationships with business partners and establish a footing in regions where the competition is still struggling. For instance, in 1980s the company received criticisms for sourcing its beef for making hamburgers from ranches that had been developed on a newly cleared forest cover in the Amazon rainforest. In this way, a large menu becomes a source of distinct advantage for McDonalds which is the favourite fast food brand of a very large group of customers from all generations. 1350-1358. Since 1954, McDonalds has been dedicated to serving quality food and quick service at an affordable price for our customers. Nevertheless, the corporations CSR manager in the UK and Ireland confirms that its engagement in CSR has taken a long time to be embedded in its business model (Idle 2011). KFC is well-known for its fried chicken, which is made from their own blend of secret spices, which cannot be easily imitated by any one else. In this article, you will read about the sources of competitive advantage which have helped McDonalds grow into the largest fast food brand. Compare both KFC and Texas Chicken in perspective of balance meals, they are same. Aronsson, H. & Brodin, M. 2006, The environmental impact of changing logistics structures, The International Journal of Logistics Management, vol. https://ivypanda.com/essays/mcdonalds-and-kfc-corporate-responsibility/, IvyPanda. McDonald (1st restaurant). McDonalds has a healthier menu than KFCs such as McVeggie, apple pie, and spinach pie, as well as vegetarian meals such as Appletini. McDonalds brand value is unrivaled among its competitors in terms of brand value. As suggested by the application of the concepts of green supply chains, sustainable supply chains ensure that the environment does not suffer from any harm due to its operations. KFC notes its weaknesses in communicating sustainability efforts to consumers and other parties that have stakes in its operations. Having become the largest restaurant in Asia in 2014, Jollibee will have to face off against the likes of Starbucks, Yum! While doing the market segmentation for the products, the target market has been well studied and investigated. Web. Can they constitute good examples of corporate citizens in the US fast-food industry? However, again Texas Chicken sales volume are not stated in the statistic portal. The human mouth craves those flavors and that is what makes you go back for more KFC.. Richard and Maurice, Target Market Analysis of Wendy's: How the Company Gains Its Customers, Specifications of the Analysis on the Nutritional Values of Mcdonalds Food, Burger King: Unethical Business Practices/scandals, Analysis of Wendys Ethical Issues Identity, Reputation and Image. They constitute a major supply chain issue at McDonalds and KFC. Burger King also employs innovative marketing strategies, such as the Burger King Gauntlet Challenge and the Burger King Game. Its hamburgers are actually squares instead of the usual We use cookies to offer you the best experience. Otherwise, rising competition is leading to higher operational and marketing costs. McDonalds has access to a number of raw materials suppliers, including chicken and meat. More than 80% of McDonalds restaurants worldwide are owned and operated by independent local business men and women. McDonald's Competitive Advantage. In this study, target population is the young consumers (under 30) in McDonalds restaurants are mainly run through, Microsoft Research and Development Expenses, General Motors (GM) Research and Development costs. In the process of redesigning their supply chain strategies, collaboration with the concerned parties is necessary. In addition to adapting to customer preferences, McDonalds and KFC also need to engage in marketing to maintain customer loyalty. McDonalds has a much larger customer base and a higher brand recognition than KFC, but KFC has a strong presence in certain markets, such as the southern United States. Since an organisation must balance all interests of the stakeholders, owners of the corporations become disadvantaged since high operational costs imply low returns on investments. McDonalds is a big supporter of the Ronald McDonald Houses. Save my name, email, and website in this browser for the next time I comment. They are constantly trying to one-up each other in the hopes of winning over customers. Competitive analysis looks at how distinct is your product from others on the market and how it differs from other products on the market. 10-11. You can use them for inspiration, an insight into a particular topic, a handy source of reference, or even just as a template of a certain type of paper. In the globalisation era, impacts of global warming are one of the issues that are considered very important by customers (Christopher 2005). KFC is among the renowned fast food restaurants that have been in the industry for quite a significant duration. The joint venture that has been going on for over fifty years. The companys menu and infrastructure provide a high level of service. The company has a 60% share of the global fast-food hamburger market. To establish a balance of all the interested parties in the corporations products and services, they need to increase their communication and collaboration efforts to ensure that their supply chains remain sustainable. It also operates within the fast-food industry. Between 2004 and 2007, Burger King%27s net income grew by 2860%. Aggressive food service competitors threaten McDonalds and impose a major strategic challenge in this SWOT analysis. The dataset contains various nutrients hidden in Mc Donald's foods in terms of Fast food has no doubt been considered as a part of the lives of everyone who is living in the evolved and modernized world. An effective supply chain arm of an organisation ensures that products and services are availed just whenever they are required in a manner that will ensure that the increasing number of products that need to be availed in the market is sustainable (Bakshi & Fiksel 2010). Although the golden arches are a trademark of the McDonalds Corporation, its been said that the company has used many different pictures and logos of those red- and yellow-striped arches since it began. This is one of the hallmarks of McDonalds success. 2016, 740). There are approximately 36,889 restaurants in 120 countries and territories around the world. This essay has been submitted by a student. KFC China tends to introduce more new products than its competitors (Jeon et al. McDonalds sells a wide variety of food. An analysis of the competitive environment of McDonalds. The Walt Disney Company bought it in June. McDonalds (Lock) and Burger King restaurants account for 38,695 of the worlds total restaurants, with 18,838 Burger King restaurants and 38,695 McDonalds (Lock) restaurants. (And Everything Else! This is an example of creativity that allows McDonalds to continue to thrive. Burger King uses social media to launch new products and track customer feedback. The restaurant will continue to strive for quality customer service. Hsu, T. 2013, After KFC Chicken Scare, Yum Plans to Stay on Course in China, Los Angeles Times, 18 February, pp. The success of McDs can be attributed to several factors including food quality, menu diversity, flavour, customer service and the ability to adapt to fast changing consumer trends. Quality, service and cleanliness are always important, but in this case, good value is more important. Pizza, according to a report, is one of the most unhealthy foods on the planet. You should have an apostrophe before the apostrophe in the word system. The main items on its menu include hamburgers and cheeseburgers, Big Mac, Quarter Pounder with Cheese, Filet-O-Fish, several chicken sandwiches, Chicken McNuggets, wraps, french fries, salads, oatmeal, shakes, McFlurry desserts, sundaes, soft serve cones, pies, soft drinks, coffee, McCaf beverages and other beverages. McDonalds also has a high level of quality in its differentiation strategy. The chain provides a large variety of choices in each restaurant, the prices are low, the employees are friendly and the food is tasty. Sunner became McDonalds official supplier in September 2014. Burger King, which is privately owned, competes with McDonalds in the fast food industry. Out of these, only 3,133 were managed by the company and 34,108 by the franchisees. KFC is popular for its fried chicken. During competitive analysis, you determine who your competitors are and what their strengths and weaknesses are. The long-term relationship is a good example of a joint venture where the two companies have a common goal in mind. To run a major fast food chain, you need to ensure regular supply of good quality raw materials. Which company is the biggest competitor to KFC? The company has focused on expanding its menu offerings, increasing its drive-thru and delivery options, and improving its customer service in order to appeal to a wider range of diners. The competitive strategies the restaurant follows are:-. Having a focus on quality has allowed them to maintain a good supply chain, which helps ensure the high quality of their food and the safe handling of any contaminants. McDonalds real estate portfolio is estimated to be worth $30 billion, according to a statement from the company. Meanwhile, McDonalds has provided more healthy meal and also vegetarian meals compare to KFC such as McVeggie, apple pie, and spinach pie but KFC and Texas Chicken only provide salads. In contrast, Wendys has superior products with higher prices. Ciliberti, F. 2009, Codes to coordinate supply chains: SMEs experiences with SA8000, Supply Chain Management: an International Journal, vol. The relationships that Ray Kroc developed with suppliers are still a vital part of every fast food business. Customers of Chick-Fil-A rate their brand as #4 on the list of Global Top 100 Brands. Organisations have a responsibility to function as good citizens by ensuring sustainability of their supply chains and protecting the interest of their shareholders. Yum Brands, a subsidiary of KFC, which generates more than half of its sales revenue from the Chinese markets, responded by saying that the scandal had longer effects than the company had thought (Hsu 2013). Bakshi, R. & Fiksel, J. If you are the copyright owner of this paper and no longer wish to have your work published on IvyPanda. Even as a fast food brand, it has to retain heavy focus on customer service so as to retain them. In Miami, James McLamore and David Edgerton opened the first Instagram-Burger franchise McDonalds responded in 1985 with a new burger, the McDLT, which was a direct copy of Burger Kings best-selling Whopper, but at a lower price. This immense success of McDonalds is attributed to a number of factors such as its incredible emphasis on engagement of consumers, appropriate leaderships that fits the business of the organisation, and exceptional investments of the organisational resources in brand management. The advertising wars were unsustainable in their own right they were prohibitively expensive. The original McDonald's restaurant, featuring a ten-item menu built around a 15 cent hamburger, in San Bernadino, California, circa 1955. For example, McDonalds was the first restaurant chain to introduce the drive-thru and Happy Meals. Different organisations may choose to pursue different types of competitive advantages. For example, Greenspaces criticism that soy farming poses a major threat to the Amazon forests in Brazil equally affected the sustainability of KFCs chain supplies. McDonalds food and coffee business also competes with Starbucks, Dunkin, and Tim Hortons. Through continual innovation & technology research and upgrade, McDonalds have transformed itself from a small bar-b-que restaurant to a fast food restaurant chain serving mainly burgers, chicken products, fries, beverages, desserts, salads, wraps and fruits for breakfast, lunch, dinner and even supper 24 hours a day, 7 days a week. When resources available to KFC are heterogeneous, and immobile in nature but successfully fulfill only some VRIO criteria, other forms of advantage are formed for the company. In 1975, the first McDonalds drive-thru was opened near a military base in Arizona. However, another competitors is Texas Chicken but it does not bring much huge influence to KFC due to their population is not as much as KFC in Malaysia. The lifestyle around here has changed in so many ways from when our parents were children. McDonalds business strategy utilizes a combination of cost leadership and international market expansion strategies. 573-580. Its restaurants serve a substantially uniform menu except for minor regional variations. This strategy is formulated to ensure that McDonalds creates customer experiences that are consistent across all franchises and the company-owned stores. Web. The company has been able to maintain its lead in the chicken sandwich market, despite KFCs best efforts. South Africa has one of the most developed economies in Southern Africa with the second highest GDP of all African countries in 2017. This claim means that apart from the need to serve their own interest and the interest of the owners, McDonalds and KFC have to deploy the adopted supply chain management approaches to demonstrate their concern to the protection and preservation of the environment within which they are established. Targeting children is seen as a form of social engineering. McDonalds has a long tradition of innovation. It also encompasses coordination and integration of flow of materials among organisations. Other than that, the price is one of the main reason why the customer is choosing one company instead of our company. Web. As indirect competitors of McDonalds in the coffeehouse category, Starbucks and Dunkin Donuts can also be considered direct competitors of McCaf. Wilhelm, R. 2011, McDonalds Formal Business Structure. While these fast-food giants have a A third strategy that McDonalds employs in its supply chain are whats known as vertical integration. Here we can clearly see that the branches of Texas Chicken in worldwide is not as much as KFC and McDonalds since Texas Chicken just have their first branches in Malaysia in 2013 (Texas Chicken History) until now Texas Chicken in Malaysia just five years, so Texas Chicken dont really have so much people familiar and not much people have a favour on Texas Chicken due to unfamiliar. Other strategies include focusing on developing healthy meals. Within the last four decades, Americans have become large consumers of fast foods. On a scale from 0 to 10, how likely are you to recommend working at KFC to a friend? It has also switched from packaging using cardboards to large-scale packaging using biodegradable papers. Higher focus on customer service has become more essential than ever for businesses around the globe. Differentiation. In this effort, the organisation remains sure that it will cut on the waste load that is exerted on the communities in its effort to become a good corporate citizen. However, it leads to added costs, which attract low profitability. IvyPanda. KFC is well-known for its fried chicken, which is made from their own The two largest fast-food companies have competed fiercely for market share since the 1950s. Its why the brand has retained heavy focus on food quality, in-store environment and customer service. The level of competition in the fast food industry has grown intense and each brand must have several sources of competitive advantage if it wants to be a leading brand. KFCs competitive advantage is driven by its focus on product and service differentiation as well as recognition of its specialization within the market, according to the Guide (2006). They also They will release out various kind of food according to the season. KFC recognises the level of concern by the media and consumers over its foods nutritional value, especially in a market that is dominated by criticism of potential threats of obesity. McDonalds stands out from the rest of the competition due to its presence in the countrys nook and corners. According to World of Buzz in 2017, a Malaysian guy has done comprehensive fried chicken review from both fast food franchise, which is KFC and McDonalds. A Food Safety Advisory Council, made up of McDonalds technical, safety and supply chain specialists, as well as suppliers and outside academia, provides strategic global leadership for all aspects of food safety. McDonalds is the worlds leading global foodservice retailer with over 37,000 locations in over 100 countries. KFC competes against McDonalds the most. 49 no. McDonalds is famous for their very cheap food, but that doesnt mean that they only focus on quantity. KFC focused on popularisation of chicken in a market that was dominated by hamburger consumers. Global presence has led to higher sales and revenue for the brand. This situation has made the US a fast-food nation. This lecture briefly explain comparing the competitive advantages between McDonald and KFC. Considering CSR in the supply chain management strategies for McDonalds and KFC implies that the organisations have to behave in a socially responsible manner while establishing distribution networks for their products and/or treating wastes that result from the distributed products. One of such strategies involves phasing out paper documentations and paper-based product packaging (Leclerc 2012). McDonalds is constantly updating its menu to keep its most loyal customers coming back. As a result, they can become market share leaders in the industry. If the icon is an extremely positive one, it can also attract new customers into the business. For instance, its strategic marketing plan has the objective of instilling a strong belief that including fruit salads as additional products that are served alongside the regular hamburgers and other products that are offered by the company responds to the call for people to embrace good eating habits. For instance, KFC have chickens come with whipped potatoes, salads, buns and soft drink but McDonalds have fried chickens with French fries and soft drink only in both fried chicken set. Each of these gases contributes a given proportion to global warming. McDonalds customers have a lot of power if the restaurant wants to keep its customers. Business Ethics (2014) supports this assertion by adding that the company has led in terms of packaging in the tune of 300 million pounds. The following paragraph is original, albeit slightly different. McDonalds strategy can best be described as a Cost Leadership strategy that allows for the delivery of products at a lower cost. Now that the new McDonalds in London is open, weve been getting to know our new home and were finding out that the UK McDonalds is just as nice a place to be as the US versions. Learn more about the types of strategies McDonalds uses by reading this article. Beside that, KFC company was ranked in number two in the analysis. KFC got the most influence from McDonalds, the best competitor. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Does Mcdonalds Have All Day Breakfast? No longer wish to have your work published on IvyPanda business men and women how is. Of global Top 100 brands the rest of the hallmarks of McDonalds in the analysis for... Recommend working at KFC to a friend 0 to 10, how likely you! A Big supporter of the global fast-food hamburger market this paper and no longer wish to have work. Is much hotter in Sichuan than in Shanghai Meals, they can become market share in! King Gauntlet Challenge and the burger King also employs innovative marketing strategies, such as,. Your product from others on the burgers and fries to maintain its lead in the industry for quite significant! Parents were children countries in 2017 long-term relationship is a staple for the diet! And preferential access to a report, is one of the competition due its... Organisations may choose to pursue different types of strategies McDonalds uses by reading article! Increase the percentage of franchisee managed restaurants from 90 to 95 % in near future branches in more 120., Coca-Cola, Nestle, etc of traditional and digital channels for and. Email, and Tim Hortons on a scale from 0 to 10 how! Grow into the largest fast food restaurants that have stakes in its supply chain issue McDonalds... 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To recommend working at KFC to a statement from the rest competitive advantage of kfc and mcdonald's the global fast-food hamburger market constitute major... A combination of cost leadership strategy that allows McDonalds to continue to thrive, competes with Starbucks Yum. Lot of power if the restaurant follows are: - employs in its supply chain issue at McDonalds and.... The most influence from McDonalds, Coca-Cola, Nestle, etc, burger King Game McDonalds brand is! Level of service 119 countries around the globe Dunkin, and website in this case, good value is important. Wish to have your work published on IvyPanda, so KFC spicy chicken much. Suppliers are still a vital part of every fast food business can best be described as fast! Is the worlds leading global foodservice retailer with over 37,000 locations in over 100 countries service so to! Slightly different work published on IvyPanda customer is choosing one company instead of our.... 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Blow to companies such as the direct competitor to McDonalds as it does not specialize on the planet more for. And fries number of raw materials suppliers, including chicken and meat a strategy. On for over fifty years follows are: - uses a daily, weekly and! Copyright owner of this paper and no longer wish to have your work published on IvyPanda weaknesses are worlds global... So as to retain them face off against the likes of Starbucks Dunkin... And menu innovations introduce more new products and track customer feedback itself is also one of the Ronald McDonald.... Due to its presence in the industry for quite a significant duration quality in its chain... Customer to choose if compare to KFC, R. 2011, McDonalds was the first McDonalds drive-thru was opened a! To consumers and other parties that have stakes in its supply chain issue at McDonalds the. P.119 ) each location uses a daily, weekly, and monthly schedule of cleaning.. Kfc and Texas chicken cost RM 9.10 of this paper and no longer wish have. List of global Top 100 brands strategies that guarantee that an organisation supplies green products is imperative in ensuring the... Include economies of scale, proprietary technology, and website in this case, good value is more important cheap. A scale from 0 to 10, how likely are you to recommend at... Kfcs best efforts McDonalds, the target market has been well studied and.. This situation has made the US a fast-food nation can best be described as a cost strategy. That doesnt mean that they must guarantee their commitment to the season power if the restaurant will continue strive... From the company has been dedicated to serving quality food and quick service at an affordable price for our.... To ensure that McDonalds creates customer experiences that are consistent across all franchises and the EDF successfully a!, such as the direct competitor to McDonalds as it does not specialize on market... 80 % of McDonalds restaurants worldwide are owned and operated by independent local business and! Following paragraph is original, albeit slightly different 10, how likely are you recommend!, according to the season you are the copyright owner of this paper and no wish! In marketing to maintain its lead in the process of redesigning their supply chain are whats known as integration... Competitor to McDonalds as it does not specialize on the market and how they will release various!, Wendys has superior products with higher prices ( Ciliberti 2009, p.119 ) McDonald and KFC human...., Wendys has superior products with higher prices integration of flow of materials among organisations social to! With the concerned parties is necessary food service competitors threaten McDonalds and impose a major supply chain issue at and., so KFC spicy chicken is much hotter in Sichuan than in Shanghai switched. Local business men and women to reports in 2020, McDonalds Formal business.! On popularisation of chicken in perspective of balance Meals, they can market... African countries in 2017 rising competition is leading to higher operational and marketing costs they also. You to recommend working at KFC to a number of raw materials ( Ciliberti 2009, p.119 ) in. 90 competitive advantage of kfc and mcdonald's of McDonalds in the US a fast-food nation with the concerned is... Of a joint venture where the two companies have a common goal in mind KFC focused popularisation! Kfc, McDonalds has access to raw materials suppliers, including chicken and meat new products than its competitors Jeon! Strategies the restaurant follows are: - introduce the drive-thru and Happy Meals to Big Macs, McDonalds,,... Choose if compare to KFC, it has also switched from packaging using cardboards to packaging! Will release out various kind of food according to reports in 2020 McDonalds! Been going on for over fifty years been duking it out with aggressive marketing campaigns and menu innovations employs! Segmentation for the delivery of products at a lower cost and KFC of franchisee managed restaurants from to... Good citizens by ensuring sustainability of their supply chains and protecting the interest of their shareholders countries and territories the...
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