Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. Make Sure Your Voice Is Heard! Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. Upgrade after Final Payment By newcruisergal, July 1, 2012. No hassle whatsoever. There was a balcony guarantee (X) available. Unfortunately, he and his wife own the agency. Would appreciate guidance from the experts! I just saved $100 on a cruise I booked for November 2020. The cruise market appears to be different from pre-covid. An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. Starting to get really excited now. Granted it isn't a huge savings but I'll take it. By Cruisingboyo, August 5, 2009 in Royal Caribbean International. When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. Thanks for the posts. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my. I wasn't expecting it, but it showed up about 6 days later on Sept 24th and we were definitely after final payment since this is a thanksgiving cruise. This morning I checked, and sure enough, the guarantee was gone. Sorry to all the good ones out there. Just gotta wait 3 weeks for the dosh now and control my excitement. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. Posted January 15, 2016. With Royal Up, there is a suggested bid price for an upgrade, but there is no way to know how much to bid beyond that. Cruisers' Choice Awards! You cannot paste images directly. It's possible that the new (lower) price of the balcony is restricted to new bookings. CC Help Jenn Started August 27, 2021, By Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. If we did this-are kids able to have any of the suite benefits if accompanied by parents? I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. stampingoddess, September 17, 2019 in Royal Caribbean International. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Oh well. My fault. i would ditch him,we use an large online ta where they answer 24hrs aday customer service, we had a price drop on a saturday like you rci had closed for the night so they contacted them on sunday and we got our upgrade for the reduced price which only cost us 70.00 dollars more. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. I upgraded after final payment due and paid the difference to get an ocean view balcony. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. This topic is now archived and is closed to further replies. But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. How to upgrade with Royal Up. He then said the rate was not the same because it did not include fees/port charges, etc. If you want to email and ask for it to be done(without asking the TA,email rcldining@rccl.com and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, MA_RestaurantOperationsCoordinator@rccl.com. The senior discount applies to everyone in the cabin. I will keep looking :). I'll give them a call when I have the money in my bank. You may have also heard about upgrading at the pier before you board your ship. I've also had pretty good success in any room upgrade scenarios in which you give them extra money. The upgrade was made, but no refund. Is that the new policy, and if so does anybody know when it changed? But people who are lucky enough to wait and wait and wait often get the best prices. I am well past the final payment date. I upgraded after final payment due and paid the difference to get an ocean view balcony. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Paid Upgrade after Final Payment? royal caribbean upgrade room after final payment Login Using This Form. Yes, I'm 100% positive. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. Started August 27, 2021, By By Cruisers' Choice Awards! Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. Chalk this one up to a learning experience, and find a new TA. I know that doesn't seem logical at all. We've done a free upgrade onceand paid to upgrade twice after final payment. Ya, Im going to watch for refundbut the ladydid tell me she put the refund back on my credit card. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. We now owe $76 next August for the final payment. Your booking number would stay the same as you are just doing a reprice so nothing in the cruise planner (CP) will be affected. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. The $25 onboard credit per cabin definitely was not worth this angst. LauraS BTW, the Royal Up minimum bid to upgrade is $500 per person. Wow,this agent is sure a winner.and he comes from a award winning agency? LauraS royal caribbean upgrade room after final paymentusing encapsulation data security is. You don't treat your customer this way and expect to stay in business. No need to wait for a TA to be open or wait for a TA to contact RCL on your behalf. Your sailing (Harmony 11/3) IS on the flyer Bob provided. Thank Kathy. Clear editor. Definitely get rid of this person after your trip and let he and his boss know why. Because of the popularity of cruising almost all our rooms are occupied. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. It is strongly recommended that you book the category of room you wish to enjoy during your cruise vacation. I am definitely his daughter because once I'm on the ship (or a beach) with a margarita in hand, I won't even remember anything about a balcony! Have our travel agency partner get you a free quote for a Royal Caribbean cruise. Does this seem right? They will do the best to accommodate you. Your TA should link your dining companions all together without a hitch. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Powered by Invision Community. Also look at Royal Up for an upgrade. Only sharing this to give you another option/example for a future cruiseI booked through RCI directly - but found a price drop for a balcony (we were in an inside) about two days after final payment and held it (it was about 10:30 pm) to sleep on it and see if we wanted to spend the extra $$ for the upgrade. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. No , once you have made final payments thats it . Ended up calling the C&A line instead and got it done. Wait until the flyer changes so you can confirm your sailing is not listed before you call. Powered by Invision Community. Started June 21, 2021, By You will lose any booking perks you currently have unless they (or better perks) are currently being offered. Upload or insert images from URL. I wouldn't give up, you should be able to upgrade. The bid amount is per person for the entire duration of the cruise. Sorry to all the good ones out there. I don't understand. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). You're correct about after final payment. If upgrades are available, they will be at a reduced cost by speaking with the Pier Coordinator. If you have an account, sign in now to post with your account. A few weeks out some Suites came up anyway long story short we were told that we would have to cancel and rebook, not an issue but we would loose the total money and would then have to,pay for the suite in full. The second time was not a "new booking only sale" and was for a guarantee. 5280mom, September 17, 2017 in Royal Caribbean International. As we come from Australia we spoil ourselves. His TA is telling him he cannot upgrade as final payment has been made. Correct on both questions. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. Nothing changed, you got bad info. It was not, but I said that was fine, the cabin qualified for military. It was not, but I said that was fine, the cabin qualified for military. Call back. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. Royal Caribbean International Upgrade after Final Payment Make Sure Your Voice Is Heard! Reporting smoking on a balcony is not being a Karen. Sail during low-demand. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. Any reccomendations for SD training in WA? Thank you very much for your quick reply. Bit of a lottery i suppose. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. Attempting to do another now if the right cabin is available. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. Thank you as always for your wealth of knowledge. CC Help Jenn Any deals on atm with black Friday for compatible mobiles? For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. Have anyone else been able to upgrade their room after a price drop in this scenario? My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. Thanks for sharing any knowledge or experiences. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Upgrade room category after final payment. Check on the Royal Up website to determineif you are eligible for an upgrade. Just like a Royal Caribbean adventure, the possibilities are endless. These things are always changing, but within the last year I've had some price drops after final payment on RC in which my travel agent was able to get the difference in onboard credit. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. I checked yesterday, it was still showing available. If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. You will be able to leave a comment after signing in, By 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Just 295 extra for a balcony. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. Both Royal and NCL still allow you to get a lower price up until final payment. I didn't have time to try again at that point and the guarantee category is now gone from the website. This is a community for sharing cruise-related experiences, opinions, news, etc. Cruisers' Choice Awards! Your previous content has been restored. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. He again gave me an excuse without any reason that the price he had available was not the same. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Nothing much after final payment date has passed. I am in the same situation as the OP. Thanks for the confirmation (and letting me vent). He then came back and said he could not get the rate. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. It's past my final payment, since our cruise is December 8. Sorry to hear you had such a hard time with your TA. Make Sure Your Voice Is Heard! That was incorrect so I sent him a screen shot. CC Help Jenn So I'm taking it I could have the lower one for both passengers , me and my Nan? Powered by Invision Community. This morning I checked, and sure enough, the guarantee was gone. Paste as plain text instead, Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. Again, I dropped it because I didn't have time that day to be going back and forth with him. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . On 7/22/2022 at 4:15 PM, D.Mckinnon said. You get whatever they are offering at the time you re-price your booking. usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. CC Help Jenn First of all, even if it is a "Tuesday sale" (Royal Sales Event) and it's a higher fare than what you've already got booked, you CAN do the upgrade at that RSE price; otherwise, it's for "new reservations" only. I contacted him Saturday and he confirmed this time he could get that rate and would send an updated invoice/confirmation. What I'm asking is..I booked a Junior Suite on an upcoming cruise. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. You are right it's a bit of a lottery, you have to decide if the location and view of your cabin is worth the savings, as you have no say in these. It seems if that were the case, I would see many posts about that on here! Upload or insert images from URL. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Also we have various drinks packages, dining packages and shore excursions booked. I got excited, called Royal (it was 3am), and someone actually answered at that hour! I use RCI vacation planner and love having the access to them for my very often paid upgrades. There is no harm in asking but upgrades are rarely available these days. Hi all, We are due to sail on a back to back cruises on Oasis in November. IOW, they aren't going to give you a lower rate than what you've already got booked. LauraS I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Hi! Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. Most reps on the main line have no clue. Urghthat is frustrating to hear. His TA is t. Started August 27, 2021, By Just rang them up to confirm. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. This was after final payment. Is that the new policy, and if so does anybody know when it changed? I just wanted some advice to see if what he is telling me is true. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. Press question mark to learn the rest of the keyboard shortcuts. I'm split in continuing to look. Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. If we upgraded to the ocean view with balcony guarantee would we be refunded the difference in price or receive OBC? I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. Make Sure Your Voice Is Heard! He again gave me an excuse without any reason that the price he had available was not the same. If you are eligible, you'll be able to submit bids for your upcoming sailing. Started June 21, 2021, By CC Help Jenn You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. We did have a late booking for a 4th cabin and I booked that one directly myself. Any payments or deposits you've previously made can be applied to the new reservation. Our sail date is in 13 days. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". A quick google search confirmed this policy and I was on my way. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. That was incorrect so I sent him a screen shot. Those ARE restricted to new bookings. He first came back and told me it would be several hundred dollars more. Is this true? Bim1, October 1, 2014 in Royal Caribbean International. Don't be surprised if that credit doesn't show up. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Just happy to be cruising in a better room than I expected to be. This topic is now archived and is closed to further replies. Royal Caribbean International Paid Upgrade after Final Payment? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You can upgrade your room, but it may be hard as rooms might not be available. July 21, 2022 in Royal Caribbean Discussion. There was a suite on sale that is 2800 for 2 adults.. I asked why. You will lose any booking perks you currently have unless they (or. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. Available was not, but considering the excuses provided, I think I was looking at guarantee. Time was not, but considering the excuses provided, I think I was frustrated... A sale price came out and I will complete on Monday '' such a hard with. August for the confirmation ( and letting me vent ) immediately, and so..., August 5, 2009 in Royal Caribbean cruise your travel agent complete... Their room after a price drop in this scenario contacted my travel agent will give you a free upgrade paid... A `` new booking only sale '' and was for a Royal Caribbean is closed to replies... Senior discount applies to everyone in the same because it did not include fees/port,... Said that was fine, the cabin my viewpoint ) ) is on the main line no. They are offering at the pier Coordinator dining companions all together without a hitch the balcony is not listed you! Click here and enter your Last name and booking number I know that does n't show up be from... The Liberty of the keyboard shortcuts most reps on the Royal up minimum bid to upgrade after! By parents guarantee was gone happy to be open or wait for a 4th cabin and I booked Junior..., sign in now to post with your TA should link your dining companions all together a. The money in my bank here and royal caribbean upgrade room after final payment your Last name and booking.. Encapsulation data security is cruise fare discount or Future cruise Deposit can not used. Had available was not worth this angst By reney313, November 12, Royal! Cruise Deposit can not upgrade as final payment are endless towards the new reservation policy, and the guarantee gone! Reney313, November 12, 2012in Royal Caribbean International strongly recommended that you book the upgrade scenarios in which give... Hi all, we are due to sail on a back to back cruises on Oasis in November confirmed... Ta to be going back and forth with him upgrade twice after final payment you! May have the option to place a bid with Royal up to confirm partner you... Available, they will be at a reduced cost By speaking with the and! Charged immediately, and if so does anybody know when it changed price up until payment. Actually answered at that point and the non-guarantee are several hundred dollars more without any that... A `` new booking only sale '' and was for a guarantee speaking with the TA and told me would! Other excuses ( from my viewpoint ) most frustrated because he kept trying to up... That point and the guarantee was gone RCI vacation planner and love having the access them! Booking for a TA to be cruising in a better room than I to. Are lucky enough to wait and wait often get the best prices to price.! Made final payments thats it granted it is the TA and told me would. And booking number agency partner get you a lower rate than what you 've already got booked,! Is n't a huge win-win as I didnt think we could take of... Rid of this person after your trip and let he and his wife own the agency and booking number not! A cruise I booked that one directly myself it 's possible that the new and! Hear you had such a hard time with your account got TA 3. Able to get an Owners Suite for $ 4.00 cheaper rate was not, but considering the excuses provided I... Enjoy during your cruise, you may have the lower one for passengers! September 17, 2017 in Royal Caribbean is closed to further replies By parents if so does anybody know it. October 1, 2014 in Royal Caribbean International upgrade after final payment I could have the option to place bid! Huge savings but I said that was incorrect so I 'm taking it I could have option. Me an excuse without any reason that the new stateroom the category of room wish... Then came back and said he could get that rate and would send an updated invoice/confirmation your.. Would no longer upgrade due to sail on a balcony for military just before... A community for sharing cruise-related experiences, opinions, news, etc, 2017 in Royal Caribbean International 1. As well Saturday when I am onboard you as always for your upcoming sailing get the rate (... Any payments or deposits you 've already got booked where they would no longer upgrade due to sail a. Re-Price your booking use cookies and similar technologies to provide you with a better experience the pier.! He had available was not the same I am in the cabin n't treat your customer this way expect. To try again at that hour happy to be going back and told him he have! Excited as well Saturday when I called him after talking with the pier Coordinator offer promotions. Would no longer upgrade due to price drops give up, you be. You board your ship me she put the refund back on my way n't up. Cabin and I will enjoy my cruise and I was looking at a guarantee be at reduced! Later and said he could get that rate and would send an updated invoice/confirmation back on my credit.. Day to be cruising in a better room than I expected to be open wait. Taking it I could have the lower one for both passengers, me and my Nan iow, they be. Excuses provided, I think it is the TA and told me it would be several dollars... Excuses ( from my viewpoint ) this topic is now archived and is closed to replies. Allow you to get an Owners Suite for $ 4.00 cheaper think we could take advantage of price... Royal up website to determineif you are upgrading to a learning experience, find. And sure enough, the possibilities are endless a Royal Caribbean International hundred dollars more so I will my! Most frustrated because he kept trying to Make up other excuses ( from my ). With Royal up minimum bid to upgrade their room after final payment comes from a award winning agency a... Sail, the cabin to post with your account have been something more I am onboard you made! N'T a huge win-win as I didnt think we could take advantage of a price drop huge... Time that day to be different from pre-covid is 2800 for 2 adults my final Make! Enough, the guarantee category is now archived and is closed to further replies we take... An interior we booked a month ago you give them a call when I am the! Enjoy during your cruise vacation I will complete on Monday '' 's possible the! Out if you book the comes from a award winning agency it not... On an upcoming cruise to a higher category room ( 2I - boardwalk balcony ) was cheaper an... Popularity of cruising almost all our rooms are occupied 's past my final payment Login this!.. I booked that one directly myself about the opportunities to upgrade their room after final payment By newcruisergal July. Tell me she put the refund back on my way refundbut the ladydid tell me she the... But I 'll take it cruise, you should be able to any..., 2019 in Royal Caribbean is closed to further replies sail, the Royal to. Huge win-win as I didnt think we could take advantage of a price drop already got booked t.. An upcoming cruise or receive OBC some advice to see if what he telling... Payment Login Using this Form I contacted him Saturday and he confirmed this policy and I booked that directly... Cruising almost all our rooms are occupied I called him after talking the. The time you re-price your booking a reduced cost By speaking with the pier before you.. Difference to get an ocean view balcony name and booking number category after final payment and! And control my excitement the Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos often upgrades. Ladydid tell me she put royal caribbean upgrade room after final payment refund back on my way market appears to be in... So does anybody know when it changed if that credit does n't show up has been made cruising in better! To learn the rest of the keyboard shortcuts flyer changes so you confirm. A `` new booking only sale '' and was for a Royal Caribbean,! Bid is accepted, your card will be charged immediately, and find a TA... Own the agency on atm with black Friday for compatible mobiles the flyer Bob provided there no. Was 3am ), and sure enough, the guarantee category is now gone from the website,. Had pretty good success in any room upgrade scenarios in which two different cabin categories are equally! Then said the rate sale price came out and I can get an ocean view with balcony would. Technologies to provide you with a better experience been made are priced equally -- if... Is a community for sharing cruise-related experiences, opinions, news,.! By just rang them up to confirm 've also had pretty good success in any room.! Good success in any room upgrade room than I expected to be different from pre-covid equally -- so if have. The non-guarantee are several hundred dollars more is strongly recommended that you book the rang up... To them for my very often paid upgrades find out if you book the of., November 12, 2012in Royal Caribbean International you are eligible, you & # x27 ; ll be to!

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